Stiltz Homelifts Bewertungen 

687
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Stiltz lift repair My Stiltz through floor lift stopped working yesterday evening. A smell of burning and flashing lights. Today my husband telephoned Stiltz and a young man called Matt arrived... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Zero stars would be more appropriate Their recommended installer in the Toronto was co-operative and friendly until he recieved his deposit. After that had to make numerous phone calls to get... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thrilled with our trio lift it’s made such a difference to our day to day lives since it was installed in May. We could have managed with a smaller lift but decided to future proof by having a larger... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

While there were some initial hitches during installation, parts missing or incorrect. These were quickly resolved. The aftercare service is second to none. When I have needed to call the telephone i... Mehr ansehen

Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung

Vom Unternehmen geschrieben

Stiltz is the UK-based manufacturer and installer of the elegant and compact Stiltz Duo and Stiltz Trio Homelifts. The products are ideal for getting around your home if stairs are becoming a challenge; the Trio+ will accommodate a full-sized wheelchair if needed. So whether you need a little extra help now, or are future-proofing and planning for the coming years, make your life easier with a Stiltz Homelift.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

687 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(687)

109 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Thrilled with our trio lift it’s made…

Thrilled with our trio lift it’s made such a difference to our day to day lives since it was installed in May. We could have managed with a smaller lift but decided to future proof by having a larger one at the outset. I wanted to wait a few months to be sure before recommending but we really couldn’t be happier. The whole process from start to finish was managed very smoothly & professionally by the Stiltz team.

27. September 2024
Bewertung ohne vorherige Einladung
Stiltz Homelifts-Logo

Antwort von Stiltz Homelifts

Hi Sue, we're thrilled to hear that you're happy with your Trio lift and that it's made such a positive difference in your daily life. We're glad you chose to future-proof your home with the larger model and that the process from start to finish went well.

Bewertet mit 5 von 5 Sternen

Good experience while installing the…

Good experience while installing the lift

26. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Stiltz Homelifts

Thank you Dr Gupta for taking the time to leave a review. Happy to hear you had a positive experience with your lift's installation.

Bewertet mit 4 von 5 Sternen

Some disappointment

The majority of your staff were very helpful but we were particularly disappointed with the surface mounted plastic pipework left by the plumber. We started with two copper pipes feeding the radiator and finished with an ugly maze of pipes and joints on the skirting board. As there was a lot of work going on in the room I did not see the result until he had left or I would have asked him to redo the job.

29. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Stiltz Homelifts

Hi Adrian, thanks sharing your experience and making us aware of this.

We have checked our records and can't see you've been in touch to give us the opportunity to rectify this issue.

Your Project Coordinator should be in touch shortly to re-book a visit. If any further issues arise please contact us directly on the numbers provided in your User Manual.

Bewertet mit 5 von 5 Sternen

Efficiency

Everything was done as quickly and efficiently as possible with a very good result which we are now enjoying every day. Can't fault the service.

29. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Stiltz Homelifts

It's great to know that our service met your expectations and that the lift is helping you to continue to enjoy every day with greater ease and comfort in your home.

Bewertet mit 4 von 5 Sternen

Highly recommend this company

Highly recommend this company. From start to finish our experience has been positive. Very flexible and customer focused company. Sorted out any problems promptly. The lift is amazing. So much better than moving house.

11. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Stiltz Homelifts

Hi Susan. We completely agree that adapting your current home is often a better solution than moving, and we’re thrilled that our lift has made such a positive impact on your living space. It's fantastic to hear that your experience with us has been smooth from start to finish, and that our team were able to address any issues promptly.

Bewertet mit 5 von 5 Sternen

quick, efficient…and friendly

This was a quick and efficient installation. The lift changes life for me, making all parts of my home and garden accessible. It is big enough for me to transfer laundry and shopping between floors, giving me more control over my life. On one occasion I used the call system in the lift and was immediately given advice to solve the problem, followed up swiftly by a visit to ensure all was in order.

17. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von Stiltz Homelifts

Hi Jean, thank you for sharing your thoughts. We’re thrilled to learn that your lift has made such a positive impact on your daily life, especially as it helps you with greater control and accessibility throughout your home and garden. We're also pleased to hear that our support team was able to assist you promptly when you needed it.

Bewertet mit 5 von 5 Sternen

Great investment, straightforward installation.

Stiltz have installed an excellent lift in the stairwell of my home. The installation went smoothly, and the chaps doing the work were tidy, efficient and respectful. The lift is a serious investment, but it has improved the quality of my life whilst future proofing my home.

25. September 2024
Bewertung ohne vorherige Einladung
Stiltz Homelifts-Logo

Antwort von Stiltz Homelifts

Future proofing homes and creating a safe accessible environment is exactly what we aim for with our homelifts. Thank you Colin for sharing your experience with our installers. We are so pleased to hear your quality of life has improved as a result.

Bewertet mit 5 von 5 Sternen

Highly efficient

Highly efficient, professional and painless experience. The installation was faultless and the lift has been working perfectly for 4 months

16. Mai 2024
Bewertung ohne vorherige Einladung
Stiltz Homelifts-Logo

Antwort von Stiltz Homelifts

Hi Roland, we're delighted to hear that the installation process went seamlessly and that your lift has been working well for the past four months. Providing an efficient and professional experience is what we strive for, and we're glad it’s reflected in your experience.

Bewertet mit 4 von 5 Sternen

My lift installation was…

My Duo Thrulift installation was straightforward and well organised.

8. Mai 2024
Bewertung ohne vorherige Einladung
Stiltz Homelifts-Logo

Antwort von Stiltz Homelifts

Thank you Phil for your feedback. We are glad to hear that the installation went smoothly and was well-organised.

Bewertet mit 5 von 5 Sternen

Stiltz lifts

The staff are professional helpful, the installation went to schedule the installers were excellent cleaned up after themselves. We had one issue the engineer came out as booked and repaired the problem in a timely manner we are really happy with the service we have received

25. März 2024
Bewertung ohne vorherige Einladung
Stiltz Homelifts-Logo

Antwort von Stiltz Homelifts

Hi John. It's great to hear that you had a smooth installation experience and that any issues were resolved promptly and to your satisfaction.

Bewertet mit 5 von 5 Sternen

An excellent product which does not…

An excellent product which does not look out of place in our home. It’s very useful not just carrying people. Great after sales service

18. Juli 2024
Bewertung ohne vorherige Einladung
Stiltz Homelifts-Logo

Antwort von Stiltz Homelifts

Hi Pat, we're delighted to hear that your Stiltz lift fits seamlessly into your home and has proven to be so useful. Many of our customers have also shared that they also use their lift for moving things around the house with greater ease such as laundry or suitcases.

Bewertet mit 1 von 5 Sternen

Very poor experience with the lift…

Very poor experience with the lift installed today and came back (as per the installer) as faulty and can't work
The contractor took the whole money in advance so I don't know if they'll be interested to fix it or I'm left with a piece of metal for many several thousands which is never and not working
I don't know how a manufacturer let a product cost tens of thousand of pounds to pass the quality control and come out the factory faulty even before delivery

20. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No emergency service. Elderly parent stuck upstairs

My elderly parents both have dementia and a live in carer. The lift broke down and there is no one in the area to fix it meaning one parent is upstairs and one downstairs. I have been told it will be this afternoon before an engineer can get here. This is not an emergency breakdown service.

9. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor service and even worse reliability

Delayed putting lift in and once it finally got fitted we have 3 months of constant issues the lift is unreliable and is not fit for purpose and have to constantly wait for repairs

26. Juli 2024
Bewertung ohne vorherige Einladung
Stiltz Homelifts-Logo

Antwort von Stiltz Homelifts

Hi Mandy, thanks for bringing your issues to our attention. We have looked into this and understand your repairs are due to be finalised today. We do apologise as this is not the usual high standard of service we demand of ourselves. A Director is aware and will be putting in place some additional processes to prevent these types of errors occurring in the future.

Bewertet mit 4 von 5 Sternen

Internal disabled lift

Good product but said at time of ordering that my wife who has Parkinsons will need a double lift
But now find that rollator wil not fit in
Good but just hiccup re rollator
I also use a 3 wheeler
No way can I get in with wife who needs help
Overall a good lift

12. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The service was better than 1st class

The service was better than 1st class. It was excellent in every way. We could not be more pleased with everything Stilz applied it’s self to in any way. We would award 6 stars at the very least.

22. Dezember 2023
Bewertung ohne vorherige Einladung
Stiltz Homelifts-Logo

Antwort von Stiltz Homelifts

Hi Kenneth, thank you for sharing such a glowing review. We are thrilled to hear you received excellent service from our various teams!

Bewertet mit 4 von 5 Sternen

I have a Stiltz Duo

I have a Stiltz Duo, bought almost 2 years ago.
Delivery was late and Italian service company not very friendly I am afraid. Installation was in 3 days because the second day nobody showed up.
However, I cannot at this time fault the quality of the Stiltz home lift. I just wish the Italian company whom Stiltz has chose to provide service in Italy were more responsive!
The rating for the Stiltz only would have been higher if it were not for the service.

30. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you Stiltz!

Thank you Stiltz for making the lift installation at my Mum and Dad's house so easy. We have experienced excellent customer from your offices and the installation team from start to finish, and afterwards! All questions have been answered promptly, comprehensively, and most importantly, in a supportive manner. It was also greatly appreciated that dates for installation were organised around my parents being away so work could be done in their absence. That week was very busy, but the whole team were punctual, polite, hardworking and considerate. I would highly recommend this company to anyone who is thinking about getting a home lift, nothing has been too much trouble and they really do care about getting things right. The lift is now being put to good use and making a difference to my parents, which is what it is all about.

13. Mai 2024
Bewertung ohne vorherige Einladung
Stiltz Homelifts-Logo

Antwort von Stiltz Homelifts

Thank you Anna for taking the time to share your experience. We are glad to hear our team were helpful, professional and that your parents are benefitting greatly from their new homelift.

Bewertet mit 1 von 5 Sternen

Unreliable Lift

My 98 year old aunt who lives on her own had a Stiltz lift installed a few months ago. Since the installation she has ben stuck in the lift three times. Just last week she was stuck for one and a half hours between floors. This has been very scary for her and she has lost confidence in the lift which does not seem to be fit for purpose. The company needs to make sure that the lift will not stick. She is concerned that she will get stuck and that nobody will be around to help her.

8. Juni 2024
Bewertung ohne vorherige Einladung

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