subtel.co.uk Bewertungen 

411
•
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Trustworthy shop. Trustworthy Batteries. We don't want to take any risks, so we stick to this website. Reliable delivery & helpful customer service when I needed them.

Bewertet mit 5 von 5 Sternen

I had a good experience with this company.reliable.quick delivery.and able to track my order from beginning to end .would defo use again

Bewertet mit 1 von 5 Sternen

Ordered a camera lens hood. The order once dispatched with DHL took almost a week to arrive. When it finally was dropped off the hood was broken in several pieces. Responded to customer services who... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The product & the professional packaging were impressive. However, the delivery service, DHL, was appalling. I was waiting by the front door & a passing dog walker witnessed the delivery man throwing... Mehr ansehen

Unternehmensdetails

  1. Beauty & Wohlbefinden

Vom Unternehmen geschrieben

subtel is your accessories specialist for Smartphones, Cameras, Laptops, Electric screwdrivers and much more. The best priced products at subtel.co.uk


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

411 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(411)

48 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I bought a laptop battery on 10/23/2025…

I bought a laptop battery on 10/23/2025 and I still haven't received it. The website says delivery time 2-3 business days

23. Oktober 2025
subtel.co.uk-Logo

Antwort von subtel.co.uk

Hello,

We are sorry for this.
The 2-3 days are estimated delivery times, they may vary.
DHL dlivered your parcel on the 7th of November.

Subtel Team

Bewertet mit 1 von 5 Sternen

product still not arrived been told…

product still not arrived been told your looking into this. dhl lost package
very poor not really getting resolved

23. Oktober 2025
subtel.co.uk-Logo

Antwort von subtel.co.uk

Hello,

We are sorry for this. We contacted DHL and your parcel was delivered ont he 7th of November.

Subtel Team

Bewertet mit 3 von 5 Sternen

Long delivery time from Germany

I ordered from subtel as I needed the battery urgently and they offered a delivery of 2-3 business days. They were not the cheapest by any margin but the delivery time was the best.

It's now been 10 days and it has not arrived. The tracking information I had to request shows no record with DHL. Subtel say it is stuck with customs but I do not see how they can tell this as there is no record of it online.

The website gave the distinct impression that the item and business are in the UK. They are in Germany.

This has proven to be a costly mistake. I will update on the outcome.

Edit: battery did arrive but took over 2 weeks. Refund was offered also. Have upgraded to 3 stars. Subtel were responsive and helpful but the delivery time was poor. If this is an issue the advertised delivery time should be changed/caveated or perhaps use a different courier.

23. Oktober 2025
subtel.co.uk-Logo

Antwort von subtel.co.uk

Hello,

Thank you for your message.
Problems in the transport can happen. We are sorry for this.

It is stated approximately 9 times on our website that we are a german company, including on the welcome page.
As the parcel seemed lost we refunded.

However DHL finally delivered your parcel on the 7th of November.

Subtel Team

Bewertet mit 4 von 5 Sternen

The only fault was the delivery.

All went well. I have not tried the battery, as it is a spare, but it is clearly the appropriate one. My only quibble is with your choice of deliverers: I waited in on the day they said it would come, and it did not. They then told me it would arrive during a time slot on a subsequent day. It did not, but it did arrive late that evening with no attempt to contact me and was left in a drizzle. By great good fortune I checked outside my door, and found it.

25. September 2025
Bewertet mit 1 von 5 Sternen

They are selling items that are fake absolute rubbish They are selling items at nearly £40…

They are selling items at nearly £40 that are fake. They don’t even say stay too big so what else are they selling what are fake? I couldn’t be bothered to send it back for the 40 quid because you’ll probably find out it’s a false address absolute fake robbers

25. August 2025
subtel.co.uk-Logo

Antwort von subtel.co.uk

Hello,

We are sorry to read this.
We have been on the market for 20 years and most of our reviews all across Europe are good.
So it seems the majority does not share that opinion.
But thank you for speaking your mind and we are sorry you were not satisfied.

Subtel Team

Bewertet mit 1 von 5 Sternen

Terrible customer service

Your company was stupid enough to use DHL they have had my purchase for four days but are so useless that they are unable to find my address

I will never use them or your company ever again and will tell everyone I know how bad you are
Have contacted you twice and cannot get anyone with a granule of sense to help me

John Bodey

23. August 2025
subtel.co.uk-Logo

Antwort von subtel.co.uk

Hello,

We are sorry to read this.
If there are issues with the delivery service, getting angry at the sender isn't necessarily very logical.
You contacted us and we forwarded promptly the case to DHL who delivered yesterday. We definitely helped.
So ''cannot get anyone to help me'' is false.

We understand that this type of situation is emotional, but we encourage you to remain factual and honest in your comments.

We again are sorry for the late delivery. We forwarded everything to DHL and hope this does not happen again.

Subtel Team

Bewertet mit 5 von 5 Sternen

Subtel Impressive, DHL awful.

The product & the professional packaging were impressive. However, the delivery service, DHL, was appalling. I was waiting by the front door & a passing dog walker witnessed the delivery man throwing the package over the side gate at the back of my cottage. ( I didn't see this myself.) As I went to the front gate, he was driving away. That's why your professional care was so important. I've put in another order on the strength of your care & product, but would prefer you use another carrier. I don't believe in rewarding a poor service. Thank you & well done!

22. August 2025
Bewertet mit 5 von 5 Sternen

Very quickly delivered

Very quickly delivered. Unfortunately the battery was faulty and had to receive a refund.
The problem was remedied very well indeed. Very impressed with the service. I would use them again for any further purchases.
Thanks Keith

25. Juli 2025
Bewertet mit 1 von 5 Sternen

Not charging.

I fitted the battery as per youtube, but the battery would not charge. I updated using the TomTom website, but still nothing. Showing grinding gears and connect to PC image. Not charging.

25. Juli 2025
subtel.co.uk-Logo

Antwort von subtel.co.uk

Hello,

We are sorry to read this.
Don't hesitate to contact our customer service so we can help.

Subtel Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr