Placed a click and collect order with…
Placed a click and collect order with Supercheap Manukau, order generally get processed in 30min for collection and you get sent a notification. However, I placed and order at 11am Saturday, called 9am Sunday with no notification only to be told that I did not receive any notification as the unit they have onhand is a display model that is bolted down. Ok so no attempt to communicate as that a display model. After telling me that there was no further attempt to inform me of the next steps. I then asked... where does that leave me... they replied, you need to collect it from a different store... that is way further and my main reason for placing the order with them.. They then said, we are not getting stock anytime soon. I then asked.. OK, where does that leave me.. reply: we will do a refund. Pretty pathetic and incompetent from a service perspective. No coms due to stock shown is a display and we cannot sell it.








