Sure Parking Bewertungen 2 869

We left our car with Sure Parking, but on our return there was a large dent across its side. To cut a very long story short, Sure Parking (Das) engaged in a protracted process of denying, deflecting, and counter-accusing. Contrary to the claim on their website that they take photos of cars on entry in order to determine whether any damage occurred in their care, they were 'unable' to trace the entry photos. On other review websites such as Google Reviews, it is evident that many customers have likewise had their cars damaged by SP and have had their complaints kicked into the long grass in similar fashion. We eventually had the car fixed through our insurance and, via our Legal Protection, took the case to the Small Claims Court. SP did not even bother to turn up and full costs were awarded - though this was a lengthy process which took a lot of effort on our part.

Our advice to any potential customers reading this before you entrust your car to SP - firstly, DON'T! But if you do: take your own photos on-site at both entry and collection, retain all documentation including the entry receipt, and do NOT sign the paperwork on collection unless you are really confident there has been no damage. After that, do not get sucked into extensive communications with Das, but when it becomes apparent after a couple of weeks that there is no intention to undertake any genuine investigation, proceed straight to your insurers and the Small Claims Court.

Excellent service, everything in time and well looked after.

Very good service

Great service. Quick and simple

Great service, super prompt on return. Will definitely use again

Went very smoothly both on departure and return. When we arrived, Sure parking staff were waiting for us, and when we returned, the car drew up as we walked into the car park. Friendly and efficient at both ends.

lovely service

Nothing to complain about the whole experience. Drop-off was quick, as was collection. Will be using again.

Excellent service as always

Easy to use, prompt pick up
And drop off, good communication thank you ☺️

Efficient and easy

All great went very well. Staff polite and helful

Very good drop off and pick up service and car was in good condition

Conciencus guys Nearest drop off to North Terminal. Car is actually moved 5 miles away, so cost 10 miles fuel into the bill.

Good service and communication! Would recommend and use again!

Easy to deal with. Didn’t make our flight and they sorted the return of the car quickly

Great service. Very happy.

Good experience