Terabyte Electronics Bewertungen 236

TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I found Terabyte online. A brief phone call with the team suggested I drop into the store, which I did straight away. The assistant quickly identified the problem (there was water inside my Mac screen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

🤬😡PÉSSIMA EMPRESA, PÉSSIMO PÓS VENDAS!!!!Se vc tiver problema esquece, te ignoram, qdo respondem te dão uma burocracia danada pra resolver e mesmo vc fazendo tudo que pedem não resolvem, tem mais de... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had to use their services for data transfer especially whats apps from a Samsung to an iphone. Was very pleasantly surprised at the level of professionalism and quality of work. All doen without fuss... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

10/10 Seriously impressed and could not be happier with the service and advice. The technician done a fantastic job of sorting out a software crash on our laptop and thoroughly gave the system a bill... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Computerreparaturdienst
  2. Geschäft für Mobiltelefonzubehör
  3. Mobiltelefongeschäft
  4. Geschäft für Computerzubehör
  5. Elektroreparaturgeschäft
  6. Reparaturladen für Mobiltelefone

Vom Unternehmen geschrieben

At TERABYTE ELECTRONICS, our goal is clear: to become the best Electronics Store in the London area. To do that, we provide an unrivalled selection of the best quality gadgets, a unique and enjoyable shopping experience, and extraordinary customer service. Our comprehensive warranties and professional support ensure our customers’ total satisfaction even after their order is complete.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

236 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Fast and responsive

Fast and responsive. Highly Recommend, thank you!

6. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello Ali,

Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫

Bewertet mit 5 von 5 Sternen

I had my MacBook Pro 13 M1 screen break…

I had my MacBook Pro 13 M1 screen break and searched for a place to have it fix. I saw Terbyte’s good reviews and headed to the shop. The warm reception and professionalism really made me calm and confident in their ability to solve my problem. In just 90 minutes, my MacBook Pro was back to normal like it never ever got broken. Very experienced and affable people. Highly recommend.

1. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello Raymond,

Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫

Bewertet mit 5 von 5 Sternen

Sadly my MacBook M2 Pro had water…

Sadly my MacBook M2 Pro had water damaged and terabyte electronics managed to replaced board and given excellent service⭐️⭐️⭐️ ⭐️⭐️

1. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello Pat,

Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫

Bewertet mit 5 von 5 Sternen

I have been here atleast 5 occasions…

I have been here atleast 5 occasions and every time they have took extra care to fixed my iPhone 13 Pro Max also my laptop was fixed and very helpful service.

29. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello Ibrahim,

Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫

Bewertet mit 5 von 5 Sternen

MacBook Pro fixed

I had an issue with my MacBook Pro and took it to Terabyte Electronics. They quickly diagnosed the problem, carried out the necessary repairs, and now everything works perfectly. The service was professional and efficient, and I’m happy with the results. Highly recommended!

25. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello Marco,

Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫

Bewertet mit 1 von 5 Sternen

Stay away

Stay away, charge very High price without giving actual bills and their repair in £50 is totally scam when you get there they say it's diagnosis charge only the fun part was I asked them the details about diagnosis they were unclear and said basics stuff bruhh stay away from this!

24. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

❌ FAKE REVIEW ❌ FAKE REVIEW❌FAKE REVIEW❌ FAKE REVIEW ❌ FAKE REVIEW❌FAKE REVIEW❌❌ FAKE REVIEW ❌ FAKE REVIEW❌FAKE REVIEW❌ FAKE REVIEW ❌ FAKE REVIEW❌FAKE REVIEW❌

STAY AWAY,

As we can see, your first TRUST PILOT reviewer. BUT IF YOU use one of our services, then write a review or make a comment on it.

Please can you let us know when you use "Name "in our repair services?

Invoice number or Repair Reference number. Our quote can be uploaded or sent to Trustpilot, so let other reviewers know sensibly.


As we can't find you (YOUR NAME) in our database, as you a CUSTOMER

Please Call on 02076936455 or Email:info@terabyteelectronics.co.uk
so that we can rectify your issues.

Please remove ❌ False Review ❌ as we know our COMPETITIVE WORK HARD and don't leave a single spot for what we achieve our success of business on Kilburn High Road.

Thank you,

Terabyte Team

Bewertet mit 5 von 5 Sternen

Sammi was really helpful fixing my…

Sammi was really helpful fixing my daughter's JBL Extreme.I like the way they communicated to me since it took me a while to pick up the speaker.They kept it in a safe place.I will definitely recommend terabyte electronics.

Thank You.

17. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello Mari,

Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫

Bewertet mit 5 von 5 Sternen

I had lots of security issues with my…

I had lots of security issues with my Samsung android mobile and tablet. As soon as I entered the store I was greeted, I witnessed how the person was helping a young child with her mobile and he was playful but also explained the problem and what nor yo do. I came to the right store. They fixed all my issues and also helped prevent other possible incidents. Very happy with my service. Thanks to all in Terabyte Electronics

15. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello HS,

Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫

Bewertet mit 5 von 5 Sternen

I can't thank you enough for your help…

I can't thank you enough for your help in recovering all my lost data over 4 Internal 4TB drives which is a lot and naturally takes time.

Your expertise, patience, and dedication made a stressful situation so much easier. I truly appreciate the time and effort you put into solving the issue. Your support was invaluable, and I’m incredibly grateful!

It was a lesson learnt for me but now I'll never lose it again 😅 Shanti.

4. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello Gianni,

Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫

Bewertet mit 5 von 5 Sternen

When I broke the screen on my laptop I…

When I broke the screen on my laptop I found this place with outstanding reviews and after visiting other repair shops I decided to get it repaired at Terabyte Electronics. They fixed my screen within a day and it could not have been done any better. Sammy gave me the best advice and made me feel at ease about the whole process. I would definitely recommend them for any repair!

28. Februar 2025
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Antwort von Terabyte Electronics

Hello Valeria,

Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫

Bewertet mit 5 von 5 Sternen

Good polite service

Good polite service. Speedy and identified the problem that was fixed within 24 hours. Recommended for help with laptop repair.

21. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello David,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again.💫

Bewertet mit 5 von 5 Sternen

Great gaming PC repair

I took my gaming PC to Terabyte as I was having an issue turning the PC on.

The team there repaired the motherboard and diagnosed it to a shortage causing issues.

From drop off to pick up was less than a week and I was updated throughout.

Very well priced too.

31. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello Oliver,

Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫

Bewertet mit 5 von 5 Sternen

Damaged my Apple mac book m2 pro screen…

Damaged my Apple mac book m2 pro screen and this guys replace much faster and cheaper then apple store price also I would highly recommend this place as team so good and efficient about there work.⭐️⭐️⭐️⭐️⭐️

12. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello Ethan,

Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫

Bewertet mit 5 von 5 Sternen

Gaming PC repair.

Gaming PC repair.
Very quick and transparent for a good price. Would recommend.

26. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello Dylan,

Thank you very much for such a wonderful review, we are glad you were satisfied with our service. we hope to see you again.💫

Bewertet mit 1 von 5 Sternen

Misleading Promises and Poor Service


I had an extremely disappointing experience with Terabyte. On 9 November, I contacted them about repairing my laptop, which had a flashlight issue. They assured me the diagnosis and repair would take no more than 2–3 days, so I trusted them and left my laptop with them on 10 November.

Despite this assurance, the process dragged on for over 15 days, involving multiple delays, false promises, and no real resolution. I paid £42 upfront after the first visit and later an additional £184, bringing the total to £226. After all this time and money, they gave me back the laptop with the same issue I initially brought it in to repair.

To make things worse, they immediately replaced my original HP screen, claiming that it was the cause of the flashlight issue. However, after all their failed attempts, it’s clear this wasn’t the problem at all, because the laptop still has the same issue. If they had done a proper diagnosis, this could have been avoided entirely.

How can you trust a company that makes you pay £226, changes your original parts unnecessarily, and returns your laptop with the same problem? They failed to comply with their promises and demonstrated poor technical knowledge.

I’ll leave the conclusions to others, but I strongly advise against trusting this company. Save yourself a bad headache and find a more reliable service.

Response to Teraby update 14/12/2024

In response to Terabyte’s reply, I want to clarify that I am not someone who leaves negative reviews lightly or without good reason. My dissatisfaction stems entirely from their poor service and unprofessional behavior throughout the repair process.

From the very beginning, Terabyte assured me that the repair would take 2–3 days. However, this turned into multiple weeks and six separate trips to their store, during which they repeatedly claimed my laptop was repaired. Despite their assurances, the issue—the black flashing screen—was never resolved, and I have video proof of this.

I entrusted my laptop to Terabyte based on their promises, which turned out to be false. They misled me into believing they could quickly and effectively resolve the issue, but they failed. Their response here, written in all caps, reflects the same lack of professionalism I experienced throughout.

It’s disingenuous to claim that I am “unfair” or “impossible to satisfy.” My expectations were reasonable: I paid £226 for a repair service, and I expected the problem to be fixed. Instead, I received the same faulty laptop, wasted time, and unfulfilled promises.

I stand by my review because it reflects the facts. I hope this serves as a warning to others considering their services.

26. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hi Rosi,

Sorry for the inconvenience, but again, we repeatedly said WE NEED TO COMPLETE DIAGNOSTICS because you are rushing for your University purposes. For the last two days, we have been telling you to bring your laptop in, but then you bought a new laptop. Then how can we assist you? You changed your mind because your old laptop is taking time to repair.

ALSO, AFTER A CLOSE LOOK AT YOUR GOOGLE REVIEWS AND TRUST PILOT FOR OTHER STORES AND SERVICES, WE THINK YOU ARE A VERY DISSATISFIED PERSON EVEN IF YOU GET THE BEST SERVICE, WHICH IS NOT FAIR TO WRITE ON. WE HAVE REFLAGGED TO BOTH COMPANIES.

REPAIR DOES WORK WHEN YOU JUST GO IN-STORE A BUY A LAPTOP BUT WHEN YOU REPAIR THAT TIME YOU ARE BUYING FOR SERVICE AND THAT CAN TAKE TIME IF IT COMPLEX JOB AS WE HAVE ALREADY REPLACED LCD AND DISPLAY FLEX ANF PARTS CAN TAKE TIME TO COME SUPPLIERS/ DISTRIBUTERS.

But you decide to give it one star after spending so much time on a priority fix that your laptop does NOT like it.

Once Again bring the store and leave the laptop with some extra time and will get back to you.

Kind Regards,

Terabyte Electronics Team.

Bewertet mit 5 von 5 Sternen

Fantastic!

Super efficient service from highly knowledgeable staff who can be contacted 24/7 on WhatsApp. Fixed my iPhone 13 Pro in 30 mins. Full warranty. Amazing!

20. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello Paul,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again.

Bewertet mit 5 von 5 Sternen

MacBook Pro M1 Amazing service

Amazing service. sammy was very helpful over the phone and reassured me he would be able to help. My MacBook Pro m1 screen was damaged and he replaced it for me. Promptly. Screen is brand new display is in full working order now. Fixed in less than an hour! I would recommend these guys to anybody who needs phone or laptop fixed.

10. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello Sean,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again.

Bewertet mit 5 von 5 Sternen

I gave my drone Dji mini 4 pro lagging…

I gave my drone Dji mini 4 pro lagging and fixed best service definitely coming here again for anymore problems.

22. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello Samia,

Thank you very much for such a wonderful review, we are glad you were satisfied with our service. we hope to see you again.

Bewertet mit 5 von 5 Sternen

Great service - macbook air screen replacement

Great service - macbook air screen replacement.

Very satisfied with the service. Same day service for a screen replacement of my macbook with a broken screen.

Certainly recommended.

4. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Terabyte Electronics

Hello,

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again.

Bewertet mit 5 von 5 Sternen

Fast service for my hp envy backlight…

Fast service for my hp envy backlight laptop within 3 days as it was very priority.

Thank you.

25. September 2024
Bewertung ohne vorherige Einladung
Terabyte Electronics-Logo

Antwort von Terabyte Electronics

Hello Zain

Thank you very much for such a wonderful review, we are glad to know that you were satisfied with our service. we hope to see you again.

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