I found Terabyte online. A brief phone call with the team suggested I drop into the store, which I did straight away. The assistant quickly identified the problem (there was water inside my Mac screen... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I found Terabyte online. A brief phone call with the team suggested I drop into the store, which I did straight away. The assistant quickly identified the problem (there was water inside my Mac screen... Mehr ansehen
Unternehmen hat geantwortet
🤬😡PÉSSIMA EMPRESA, PÉSSIMO PÓS VENDAS!!!!Se vc tiver problema esquece, te ignoram, qdo respondem te dão uma burocracia danada pra resolver e mesmo vc fazendo tudo que pedem não resolvem, tem mais de... Mehr ansehen
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Had to use their services for data transfer especially whats apps from a Samsung to an iphone. Was very pleasantly surprised at the level of professionalism and quality of work. All doen without fuss... Mehr ansehen
Unternehmen hat geantwortet
10/10 Seriously impressed and could not be happier with the service and advice. The technician done a fantastic job of sorting out a software crash on our laptop and thoroughly gave the system a bill... Mehr ansehen
Unternehmen hat geantwortet
At TERABYTE ELECTRONICS, our goal is clear: to become the best Electronics Store in the London area. To do that, we provide an unrivalled selection of the best quality gadgets, a unique and enjoyable shopping experience, and extraordinary customer service. Our comprehensive warranties and professional support ensure our customers’ total satisfaction even after their order is complete.
Terabyte Electronics,136 Kilburn High Road, NW6 4JD, London, Vereinigtes Königreich
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Fast and responsive. Highly Recommend, thank you!

Antwort von Terabyte Electronics
I had my MacBook Pro 13 M1 screen break and searched for a place to have it fix. I saw Terbyte’s good reviews and headed to the shop. The warm reception and professionalism really made me calm and confident in their ability to solve my problem. In just 90 minutes, my MacBook Pro was back to normal like it never ever got broken. Very experienced and affable people. Highly recommend.

Antwort von Terabyte Electronics
Sadly my MacBook M2 Pro had water damaged and terabyte electronics managed to replaced board and given excellent service⭐️⭐️⭐️ ⭐️⭐️

Antwort von Terabyte Electronics
I have been here atleast 5 occasions and every time they have took extra care to fixed my iPhone 13 Pro Max also my laptop was fixed and very helpful service.

Antwort von Terabyte Electronics
I had an issue with my MacBook Pro and took it to Terabyte Electronics. They quickly diagnosed the problem, carried out the necessary repairs, and now everything works perfectly. The service was professional and efficient, and I’m happy with the results. Highly recommended!

Antwort von Terabyte Electronics
Stay away, charge very High price without giving actual bills and their repair in £50 is totally scam when you get there they say it's diagnosis charge only the fun part was I asked them the details about diagnosis they were unclear and said basics stuff bruhh stay away from this!

Antwort von Terabyte Electronics
Sammi was really helpful fixing my daughter's JBL Extreme.I like the way they communicated to me since it took me a while to pick up the speaker.They kept it in a safe place.I will definitely recommend terabyte electronics.
Thank You.

Antwort von Terabyte Electronics
I had lots of security issues with my Samsung android mobile and tablet. As soon as I entered the store I was greeted, I witnessed how the person was helping a young child with her mobile and he was playful but also explained the problem and what nor yo do. I came to the right store. They fixed all my issues and also helped prevent other possible incidents. Very happy with my service. Thanks to all in Terabyte Electronics

Antwort von Terabyte Electronics
I can't thank you enough for your help in recovering all my lost data over 4 Internal 4TB drives which is a lot and naturally takes time.
Your expertise, patience, and dedication made a stressful situation so much easier. I truly appreciate the time and effort you put into solving the issue. Your support was invaluable, and I’m incredibly grateful!
It was a lesson learnt for me but now I'll never lose it again 😅 Shanti.

Antwort von Terabyte Electronics
When I broke the screen on my laptop I found this place with outstanding reviews and after visiting other repair shops I decided to get it repaired at Terabyte Electronics. They fixed my screen within a day and it could not have been done any better. Sammy gave me the best advice and made me feel at ease about the whole process. I would definitely recommend them for any repair!

Antwort von Terabyte Electronics
Good polite service. Speedy and identified the problem that was fixed within 24 hours. Recommended for help with laptop repair.

Antwort von Terabyte Electronics
I took my gaming PC to Terabyte as I was having an issue turning the PC on.
The team there repaired the motherboard and diagnosed it to a shortage causing issues.
From drop off to pick up was less than a week and I was updated throughout.
Very well priced too.

Antwort von Terabyte Electronics
Damaged my Apple mac book m2 pro screen and this guys replace much faster and cheaper then apple store price also I would highly recommend this place as team so good and efficient about there work.⭐️⭐️⭐️⭐️⭐️

Antwort von Terabyte Electronics
Gaming PC repair.
Very quick and transparent for a good price. Would recommend.

Antwort von Terabyte Electronics
I had an extremely disappointing experience with Terabyte. On 9 November, I contacted them about repairing my laptop, which had a flashlight issue. They assured me the diagnosis and repair would take no more than 2–3 days, so I trusted them and left my laptop with them on 10 November.
Despite this assurance, the process dragged on for over 15 days, involving multiple delays, false promises, and no real resolution. I paid £42 upfront after the first visit and later an additional £184, bringing the total to £226. After all this time and money, they gave me back the laptop with the same issue I initially brought it in to repair.
To make things worse, they immediately replaced my original HP screen, claiming that it was the cause of the flashlight issue. However, after all their failed attempts, it’s clear this wasn’t the problem at all, because the laptop still has the same issue. If they had done a proper diagnosis, this could have been avoided entirely.
How can you trust a company that makes you pay £226, changes your original parts unnecessarily, and returns your laptop with the same problem? They failed to comply with their promises and demonstrated poor technical knowledge.
I’ll leave the conclusions to others, but I strongly advise against trusting this company. Save yourself a bad headache and find a more reliable service.
Response to Teraby update 14/12/2024
In response to Terabyte’s reply, I want to clarify that I am not someone who leaves negative reviews lightly or without good reason. My dissatisfaction stems entirely from their poor service and unprofessional behavior throughout the repair process.
From the very beginning, Terabyte assured me that the repair would take 2–3 days. However, this turned into multiple weeks and six separate trips to their store, during which they repeatedly claimed my laptop was repaired. Despite their assurances, the issue—the black flashing screen—was never resolved, and I have video proof of this.
I entrusted my laptop to Terabyte based on their promises, which turned out to be false. They misled me into believing they could quickly and effectively resolve the issue, but they failed. Their response here, written in all caps, reflects the same lack of professionalism I experienced throughout.
It’s disingenuous to claim that I am “unfair” or “impossible to satisfy.” My expectations were reasonable: I paid £226 for a repair service, and I expected the problem to be fixed. Instead, I received the same faulty laptop, wasted time, and unfulfilled promises.
I stand by my review because it reflects the facts. I hope this serves as a warning to others considering their services.

Antwort von Terabyte Electronics
Super efficient service from highly knowledgeable staff who can be contacted 24/7 on WhatsApp. Fixed my iPhone 13 Pro in 30 mins. Full warranty. Amazing!

Antwort von Terabyte Electronics
Amazing service. sammy was very helpful over the phone and reassured me he would be able to help. My MacBook Pro m1 screen was damaged and he replaced it for me. Promptly. Screen is brand new display is in full working order now. Fixed in less than an hour! I would recommend these guys to anybody who needs phone or laptop fixed.

Antwort von Terabyte Electronics
I gave my drone Dji mini 4 pro lagging and fixed best service definitely coming here again for anymore problems.

Antwort von Terabyte Electronics
Great service - macbook air screen replacement.
Very satisfied with the service. Same day service for a screen replacement of my macbook with a broken screen.
Certainly recommended.

Antwort von Terabyte Electronics
Fast service for my hp envy backlight laptop within 3 days as it was very priority.
Thank you.

Antwort von Terabyte Electronics
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