I ordered a light set and gel gloves. Both items were cheaper than competitors. I received the items well packaged and on time by Royal Mail. I have had mixed experiences recently with different compa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good all round service, didn't have to wait too long for delivery the price of the bike part that I ordered was excellent and when I received said part the quality was again excellent. I would use thi... Mehr ansehen
Great communication and the white glove delivery service was perfect - the bike arrived ready to go. Oh and the price was a lot less than buying direct from the manufacturer.
Just bought an Orbea e-mtb from Bike Factory; I'm not local and had chosen them because of good price. Helpful and informative when I ordered. Very good liaison with bike makers in Spain, transport in... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Chester's largest specialist bike store! We sell, Trek, Specialized, Altura, Fox, Assos, Giordana, Pinarello, Shimano, Park tools, Pedros, Fenwicks and Finishline.
Kontaktinformationen
Vereinigtes Königreich
- www.thebikefactory.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very simple procedure
Very simple procedure, made my order and within a week bike was set up and sent to dispatch company that specialises in delivering bikes and just over a week later bike was delivered by very helpfull driver who gave me some advice on the bike, during all this time was continuously kept up to date on what was happening including on the day of delivery was able to track the delivery vehicle, all very professional, and would not hesitate to recommend to anybody who is considering purchasing a bike online.
My only comment is that the bike came with no written instructions on how to operate
The Bosch display and controller, however going on line and help from my son in law more tec than me, eventually worked it out.
Fantastic service from start to finish
Fantastic service from start to finish, would definitely highly recommend.
Very impressed with my purchase and the…
Very impressed with my purchase and the service, I had an issue with delivery and they went above and beyond to resolve the issue. Great bike and service thank you.
The customer service was excellent went…
The customer service was excellent went above and beyond so I had my bike in time for my sons birthday
Good customer service.
Bought a Wahoo trainer which turned out to be faulty.
Took it in and Graham was great at sorting me out with a replacement there and then.
Bought my wife a new bike after hers…
Bought my wife a new bike after hers was stolen before Christmas. Happy with the build quality and communications
The bike is really easy to set up and…
The bike is really easy to set up and has worked perfectly
Very impressive
Very impressive. Exactly what we wanted from ordering to delivery. Quality throughout.
Speedy delivery with great tracking…
Speedy delivery with great tracking facility. Served by a very pleasant professional driver 👍
Brilliant service.
First rate service. Initially with the telephone enquiry and then with execution of the picking and posting of my part. Part as described and is now fitted. Faultless service and competitive price.
Whatwas on the can perfectly describes…
What was on the can perfectly describes what I received.
Absolutely spot on a very good…
Absolutely spot on a very good experience and a very good price Absolutely loving the bike many thanks and delivered set up with no box to worry about happy days
Great price for the shoes. Lovely customer service
Great price for the shoes.
Impeccable customer service when wanting to have the item delivered instead of pick up.
Thanks guys.
Amazing price for an amazing quality…
Amazing price for an amazing quality bike, straight forward with no fuss
Slow delivery
Still haven't received the bike after 8 days so can't give a good review as taking so long.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








