Tried to purchase an in-stock MacBook, next day delivery. They immediately charged my credit card but did not ship the item. Multiple requests for status updates remained unanswered, so eventually I c... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Terrible awful company. Purchased an iMac from the Ed Store (note that they are owned by XMA, a company that has really poor reviews for businesses). iMac developed a fault during warranty where t... Mehr ansehen
16 m1 pro macbook pro arrived approx 35 days after order. Sales advise was clear from the start that they ship them when Apple supply them, but they can only give estimates. Fine if you are prep... Mehr ansehen
Delivered after two weeks where it said 30 days . Good packaging. A telephone line for general enquiries should be present at 2021-22. It’s surprising how govt is allowing them to run business without... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
theEDUstore offers exclusive savings for University students and teachers at all levels of education on a wide range of technology products. Save up to £1025 on Mac, £105 on iPad, and £480 on Microsoft Surface! Simply register with your .ac.uk or .sch.uk email address to access these fantastic offers!
Kontaktinformationen
7 Handley Page Way, Old Parkbury Lane, Colney Street, AL2 2DQ, St Albans, Vereinigtes Königreich
- customerservice@theedustore.co.uk
- www.theedustore.co.uk
3,0
Akzeptabel
1067 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
No complaints
Macbook arrived in stated window. Only criticism would be for such a high value item there's a slight lack of update between placing of order and confirmation of dispatch.
24. September 2021
Macbook Air
Macbook Air: My purchase was delivered within one week of placing my order. I was kept informed at various stages of the order and delivery process. I am very pleased with the level of service.
24. September 2021
Fabulous experience
23. September 2021
Worst phone/ email support ever
Worst phone/ email support ever. In this day and age, all companies answer the phone or reply to an email. Not here.
16. September 2021
Excellent Service
Great service. Next day delivery of a new Mac mini with education pricing and extended warranty. A+++
13. September 2021
Great prices and delivery - but poor updates/comms
The EduStore offer great prices and usually fantastic service, with good tracked delivery. If the item is in stock, or with a short lead time to delivery I don't think there is anything to worry about at all. However, with the shortage of some products and long lead times (35 days for my Mac) they don't send out any updates to keep you informed if the item is still on schedule or if the delivery date will be even later than expected (mine was extended by about 3 weeks and I heard nothing, a message I sent to them via their web contact form went unanswered). You don't get anything until the Order Despatched email.
6. September 2021
Quick and easy
Quick and easy delivery and product was just as if it was from the Apple store, no compromises whatsoever!
3. September 2021
Good service: Refurbished Grade A Mac mini
Ordered a refurbished Grade A Mac mini on Thursday, and it was with my local delivery office by Saturday morning (Parcelforce then took until Tuesday to deliver it but there was a Bank Holiday).
The device was well packed with original packaging inside. All expected parts were included and the device was spotless.
So far I've not had to try their customer services so cannot comment on that, but the purchase and dispatch/delivery was very good,
1. September 2021
Thanks EDUstore!
My order was delivered faster than expected and at a competitive price. Great service!
1. September 2021
Awful customer service
Awful customer service. Still waiting for a returns label. Very poor comms.
If you get exactly what you want first time with no problems, they are probably ok. If you have to return an item - forget it. They just don't seem to care.
1. September 2021
Fast, Good Value
Very speedy dispatch with tracking information made available. Good price, as for other Mac education discounts but with added attraction of a 4-year warranty included.
31. August 2021
free next day delivery
free next day delivery
ordered a macbook pro and had it delivered the next day honestly cannot fault the process at all!
30. August 2021
Bewertung ohne vorherige Einladung
Extremely fast delivery
Extremely fast delivery. Ordered on the evening and received my order at 10am the following day! I would recommend theEDUstore for any apple related products due to its pricing on the newest technology and their efficiency in processing orders (to note the product I ordered was ‘in stock’ when I made the order)
27. August 2021
Terrible Service
Terrible communication , ordered an IMac and they happily charged my account . No communication for over a month and when I get in contact they said they have no idea when it will come into stock . No etiquette over email and a terrible customer service . Just order direct from Apple with student discount . I did and picked up the same item next day . £50 more but I got AirPods free
27. August 2021
Bewertung ohne vorherige Einladung
The service is good.
24. August 2021
No item and no communication
I placed an order for a MacBook and iPhone 3 weeks ago. Neither have arrived. I have emailed twice for updates and had no reply. The edustore telephone number is unobtainable. I will pursue a refund through my credit card company.
23. August 2021
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