The Glass Warehouse Bewertungen 

105
•
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Brilliant service from start to finish! Adam was incredibly helpful throughout, especially when it came to ordering the correct glass depth and width. There was absolutely no pressure to buy the m... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I ordered a small white splash back, the glass was only £52.00, which I thought was reasonable until they add the shipping on at the cost of £260. I had selected standard shipping, I could understan... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Dear All; thank you so much for providing such a great service. The glass shelves were amazing; great pricing, nicely cut & finished & the packing & delivery made the whole thing an exceptional experi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Quick and simple review. Placed an order for four glass shelves and brackets on Monday, received confirmation of delivery on Wednesday and they were delivered 07.00 on the Thursday. I really canno... Mehr ansehen

Unternehmensdetails

  1. Glasindustrie
  2. auch in
  3. Glaswarenhersteller

Vom Unternehmen geschrieben

The Glass Warehouse are specialists in bespoke glass processing and the UK's leading supplier and manufacturer of custom toughened glass products.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

105 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4,3

Alle Bewertungen

(105)

25 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

glass table topper

I ordered a large glass table topper, it arrived today by courier and it looks lovely, good quality, I am very pleased with it. Helen kept me updated with progress along the way and answered my queries very quickly. A good product thank you

5. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von The Glass Warehouse

Hi Vic,

Thank you for taking the time to leave us a review.

We're delighted that you're pleased with your glass table topper.

Our team works hard to ensure that our products meet the highest standards of quality, and it's great to hear that it lived up to your expectations.

We'll make sure to pass on your appreciation to Helen for her excellent customer service.

If there's anything else we can assist you with, please feel free to let us know. We truly value your feedback and look forward to serving you again in the future.

Have a fantastic day!

Bewertet mit 1 von 5 Sternen

One star rating until i have definite answers from them!

At the moment, i will give them a star until i received my order which has been a month already of waiting. The ETA is about in 20 days, as i phoned them for updates.i was informed by cuatomer service that my order is in the process of manufacturing amd will take about 2 weeks, plus another 10 days for delivery (?)..they will contact me once they're ready for shipment....2 weeks after i phoned them again, and i was informed that the 2 glass were already manufactured and it will take anothe 10 days for shippment....one month later (which is today) tha i emailes them about what has happend to my orders? Why i have not heard at all about ETA? They replied my email, saying that unfortunately theyr're experiencing problems in manufacturing blah blah blah! So which is which really GalssWarehouse? Why am receiving different information? All i need right now is a definite answer about this!

22. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered on 5th April, still no item and company wont reply to emails!

Ordered on 5th April. No sign of delivery. Have tried to contact via email three times and all have been ignored. Have had no contact from the company regarding shipping/dispatch etc. Only email is a receipt. I have now had to try do a 'charge back' from Bank as its been over one month, no product, no communication. Would not recommend using these at all! Hopefully will actually get my money back!!

5. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Cannot fault The Glass Warehouse

Cannot fault The Glass Warehouse, excellent customer service and perfect glass every time! We required 2 shelves and a replacement for a light fitting and every piece was perfect. Great company, great service 👍🏼

28. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Juliet balcony

A fantastic experience from start to finish! Helen was super helpful before the order was placed, the price was extremely competitive and when we discovered a large scratch at the time of installation, which was almost 2 months after the delivery, Helen upon contact very kindly reordered the glass for replacement without any problems! Cannot recommend this company highly enough! Thank you!

24. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely amazing service!

Absolutely amazing service!! I tried to move and completely smashed one of the 850mm x 2000mm glass panels I had just received. I emailed in and explained the situation and TGW offered me a replacement panel completely free of charge. Still can’t believe the gesture but it is most welcomed in the current climate! Can’t recommended enough.

9. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

We had a great customer experience with the Glass Warehouse. They got back to us straight away with any questions and worked with us to make sure the custom mirror panel we ordered was made to our exact specification. Would definitely recommend!

1. März 2023
Bewertung ohne vorherige Einladung
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Antwort von The Glass Warehouse

Hi Tim, thank you for your 5 star review. We are very glad we could help. Kind regards, The Glass Warehouse.

Bewertet mit 5 von 5 Sternen

Fantastic Service

Ordered three pieces of clear glass to protect the tops of bedroom furniture. Prices were fantastic for made to order glass and quality is great. Delivery was prompt and on time and the glass was well packaged. Would definitely recommend.

23. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von The Glass Warehouse

Hi David, thank you for your 5 star review, we are very pleased we could help! Kind regards, The Glass Warehouse

Bewertet mit 5 von 5 Sternen

Would definitely use again! Great prive & service

A bit reluctant to order because The Glass Warehouse was pretty much my first Google hit and, furthermore, they were very cheap compared to the competition: I needn't have worried - glass (a 12mm large tabletop) was perfect (less than half the price of some quotes I got), delivered on time, and the driver was extremely helpful and courteous. Office were also helpful with arranging delivery at a suitable time. Would definitely use again!

24. August 2022
Bewertung ohne vorherige Einladung
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Antwort von The Glass Warehouse

Hi Steve, thank you for your 5 star review. We are glad we could help. Kind regards, The Glass Warehouse.

Bewertet mit 5 von 5 Sternen

Great product, great service

Ordered a large, unusual sized glass splashback with a custom printed image. Really good communication confirming they understood what I wanted, reasonable turnaround time and arrived really well packaged and in great condition. I love the result, it's perfect!

16. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von The Glass Warehouse

Hi Phillippa, we are so pleased that you're happy with the service and product! Kind regards, The Glass Warehouse.

Bewertet mit 5 von 5 Sternen

Terrific glass splashback

Ordered a glass splashback, 100x80, featuring a photo of my choice, to go behind the gas range. Looks fabulous! So pleased with it. Production took a week or so longer than expected, but well worth the wait, and the sales staff were efficient and friendly. Overall, 100% positive.

9. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von The Glass Warehouse

Hi Peter, so glad you were happy with the end result! Kind regards, The Glass Warehouse.

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

Have now placed 2 orders for glass table tops and have had excellent customer service from Helen. They even went above and beyond to ensure my order was correct. Thank you.

28. April 2022
Bewertung ohne vorherige Einladung
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Antwort von The Glass Warehouse

Thank you for your 5 star review, we'll be sure to pass on the positive feedback to Helen!

Kind regards, The Glass Warehouse.

Bewertet mit 5 von 5 Sternen

Highly recommend!

We have been using/working with the Glass Warehouse for a number of years now and genuinely find them a pleasure to deal with. They are extremely efficient and communicate well. As developers we tend to go to 2 or 3 companies for pricing before we place the orders and have always found EGW to come out on top. Would highly recommend these guys!!

4. April 2022
Bewertung ohne vorherige Einladung
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Antwort von The Glass Warehouse

Thank you for your five star review! We are always happy to help :)

Bewertet mit 5 von 5 Sternen

Superb from the get go

Superb from the get go ! Helen was super helpful on the phone. Confirmed everything with me and the glass arrived two days later ! Absolutely brilliant. Definitely recommended.

7. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von The Glass Warehouse

Thank you for your review, always happy to help!

Bewertet mit 5 von 5 Sternen

:) :) :)

Dear All; thank you so much for providing such a great service. The glass shelves were amazing; great pricing, nicely cut & finished & the packing & delivery made the whole thing an exceptional experience. The only complaint I have is that I don't have any more duff old wooden shelves that I could swap out for spanking new glass ones! The've helped upcycle three rather tired looking ikea hemnes display units into something rather more special. Thank you! -ps- A+++++ Glass cutters & would buy again!

30. November 2021
Bewertung ohne vorherige Einladung
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Antwort von The Glass Warehouse

Thank you kindly for your 5 star review. Always happy to assist, regards The Glass Warehouse.

Bewertet mit 5 von 5 Sternen

A company that genuinely cares about customer satisfaction

Order #5690
I had a few problems with my order of 5 custom mirrors. I've never bought custom made mirrors before and would freely admit I don't know what I'm doing. Consequently, I ended up with 5 mirrors, (delivered promptly by the way), which despite being exactly what I ordered, I could not use. The problem was I ordered safety backing (who wouldn't want safe mirrors?) but that this I learned is incompatible with wanting to use adhesive to fix the mirrors to doors. My bad? Or a bad website?

The 5-star rating is due to what happened next. I dealt with someone in sales called Helen, who it has to be said was exceptional to deal with. Totally professional. Listened. Was helpful and only wanted a good outcome for me. Within 24 hours and after internal discussion, she came back to me and said that they would collect the five mirrors I could not use, remake my order without safety backing and deliver replacements to me. All at zero cost to me!

I couldn't recommend this team more highly. It's very refreshing to find a company where customer satisfaction is so clearly paramount.

17. November 2021
Bewertung ohne vorherige Einladung
The Glass Warehouse-Logo

Antwort von The Glass Warehouse

Hi Mirror Mart,

Thank you for your review regarding your experience with The Glass Warehouse. We have now updated the website to only offer 'Safety Backing' with drill holes to avoid this confusion for future customers :) We have also added a note stating that adhesive must not be used on mirrors with safety backing.

We strive to provide excellent customer service with every order!

Kind regards,
The Glass Warehouse.

Bewertet mit 5 von 5 Sternen

Helen,Top sales/technical advice

Helen, in sales
Was amazing..( made a order online at night ) got a call back in am,
the mirror I ordered was really too big in 1 piece)
Her advice was invaluable!!As most likely it would have broke in the fitting stage. Plus too heavy! 80kgs!!
Helen's customer advice was so valuable. Used this company last 20 years.being local too.
So very trust worthy!
Might take abit longer to get the product , that's only because they are so busy with orders..
Buy with confidence..

27. Oktober 2021
Bewertung ohne vorherige Einladung
The Glass Warehouse-Logo

Antwort von The Glass Warehouse

Hi Jay,
Thank you for your glowing 5 star review!
Kind regards,
The Glass Warehouse.

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