Guy on the phone insisted sending the fish early because "I've already packed then up" arrived a week earlier than the date give at checkout. My aquarium wasnt fully cycled, did my best but they all d... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I recently found out about the iFISH store and it was absolutely great! They have the best collection of fish that I have ever seen in any aquarium store. In addition, the staff, (especially) Valerie,... Mehr ansehen
Unternehmen hat geantwortet
Right from the first time of reading how the fish are quarantined,straight to the delivery everything is done so professional. And done were the customer never has to worry about anything and will kno... Mehr ansehen
Unternehmen hat geantwortet
iFish always ship healthy and beautiful looking fish. From my cichlids that I purchased awhile back to my Discus Ibought recently. All are doing wonderful. Shipping is the fastest of all the online f... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!
Live Arrival Guarantee
We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.
Kontaktinformationen
130-27 92nd Avenue, 11418, Richmond Hill, Vereinigte Staaten
- 516.524.6423
- info@theifishstore.com
- www.theifishstore.com
4,6
Hervorragend
5096 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great instructions were included with…
Great instructions were included with fish, package was prepared and delivered on time, all 10 fish are healthy and doing great!
12. Jänner 2026
Antwort von The iFISH Store
Hi Frank;
Thanks so much! We’re happy to hear the Acclimation Instructions were helpful and that everything arrived on time. Even better knowing all 10 Discus are healthy and doing great. Enjoy them, and thanks for choosing us!
Very good 👍 amazing customer service…
Very good 👍 amazing customer service amazing list of list
7. Jänner 2026
Antwort von The iFISH Store
Hi Eric;
Thank you! We’re so glad to have you as a returning customer! Happy to hear you loved the customer service and our cichlid selection—really appreciate the kind words!
Antwort von The iFISH Store
Hi Anthony;
Thanks so much for the 5-stars! So glad your African Cichlids arrived healthy and the safe packaging was noted. Thanks for being a repeat customer and happy fishkeeping!
Antwort von The iFISH Store
Hi Lauren;
Thanks so much!! We’re really happy to hear your cichlids arrived healthy and showing their distinctive colors. Enjoy them, and we hope to see you back again soon!
Antwort von The iFISH Store
Hi John;
Thanks so much for being a returning customer! We’re happy to hear everything—from order to delivery—went smoothly and your cichlids arrived healthy. Enjoy them, and thanks again for choosing us!
great place to buy fish online
my first experience with this online service was great fish arrived all happy and healthy will buy again
5. Jänner 2026
Antwort von The iFISH Store
Hi Crystal;
Thank you so much for the kind review! We’re really happy to hear your tetras arrived healthy and settled in well. We truly appreciate you choosing us for your first online fish order and look forward to helping you again when you’re ready for your next purchase.
Antwort von The iFISH Store
Hi Daniel;
Thanks for the 5-star review. Glad you were pleased with the speedy delivery and everything arrived safely. Hope we can help you stock your tank again in the future!
Antwort von The iFISH Store
Hi Steven;
Thanks so much! Really glad our customer service was helpful, and we hope your Plecos are settling in great. Happy fishkeeping!
Fish arrived healthy and Beautiful
Fish arrived healthy and Beautiful, im a repeated customer.
29. Dezember 2025
Antwort von The iFISH Store
Hi Jesse;
Thanks so much for coming back to us again! We’re really glad your African Cichlids arrived healthy and showing their distinctive colors/markings. We seriously appreciate you being a repeat customer—means a lot! Looking forward to helping you stock your tank again in the future.
Caring Fish Company
All the fish came nicely packed and shipped. The directions for tempering the fish to the water were excellent! They are all doing well. The Kissing Guarami are so cute and the Beta is Gorgeous. We have named him "Sugar." The Tiger Barbs chase each other all day long. Although your shipping cost is very high, we won't hesitate to order from you again. Thank you.
29. Dezember 2025
Antwort von The iFISH Store
Hi Celestine;
Thank you so much! We’re so happy everything arrived safe and that the acclimation directions were helpful.
Kissing Gourami really are little cuties, and “Sugar” is a great name for your betta. And yep—Tiger Barbs basically treat the tank like their personal racetrack!
Also, totally hear you on the shipping cost. We pack and ship live fish overnight with lots of insulation and supplies to keep them safe, so it can get pricey—but we really appreciate you being willing to give us a shot again.
Thanks for ordering from us….looking forward to help you stock your tank again in the future!
Antwort von The iFISH Store
Hi Darren;
We’re glad everything arrived safely and your fish are doing great. Thanks for coming back to us again — we appreciate your business!
Everything went well from day 1
Everything went well from day 1, the fish arrived well packaged, healthy and beautiful. No complaints at all !!, bought more a week later.
22. Dezember 2025
Antwort von The iFISH Store
Hi Peter;
Thanks so much for the awesome review! We’re really happy to hear your cichlids arrived healthy, well packed, and showing their distinctive colors and markings. And the fact that you came back and ordered more a week later makes our day! We truly appreciate your support and look forward to helping you stock your tank again in the future!
Healthy Fish!
I have purchased cichlids from the iFish store several times. The fish always arrive healthy. I really like the number of cichlid varieties that are available from this store. I highly recommend this company.
22. Dezember 2025
Antwort von The iFISH Store
Hi Greg;
Thank you so much for being a repeat customer and for the awesome review! We’re happy to hear your cichlids always arrive healthy and that you’re enjoying the variety we offer. Your recommendation means a lot to us. We appreciate your continued support and look forward to helping you stock your tank in the future!
Su gran equipo de atención al cliente
Su gran equipo de atención al cliente me ayudó y estuvo al tanto de todo lo que necesitaba
22. Dezember 2025
Antwort von The iFISH Store
Hola Alejandro;
¡Muchísimas gracias por tus amables palabras! Nos alegra mucho haberte podido ayudar y haberte ayudado con todo. Si alguna vez necesitas algo, no dudes en contactarnos. ¡Siempre estaremos encantados de ayudarte!
Amazing experience from an amazing company!
Having ordered previously, I was excited to receive my order again! I was not disappointed! Stunning fish, all healthy and arrived on time! My previous orders were shared with others but this one was all for me. I have a 150 gallon tank I have spent almost a year getting ready and now I can’t take my eyes off it! The fish, along with my scape truly made my dream tank come to life and made it everything I was hoping for! Everything from the customer service to receiving my order was far and away my most pleasant experience for an order and one I hope to duplicate when I get ready for the second and final phase of the aquarium project! In my eyes definitely a top notch experience from an amazing company! Keep up the great work!
15. Dezember 2025
Antwort von The iFISH Store
Hi Jason;
This made our day—thank you for sharing this! It’s awesome to hear how everything came together, especially after putting so much time and care into getting that 150-gallon just right. We’re really glad this order was a home run and truly appreciate you trusting us again. Can’t wait to be part of phase two when you’re ready… and enjoy that tank (we know it’s hard to stop staring at it)! 😄🐟
Antwort von The iFISH Store
Hi Omar;
Thanks for ordering with us again! We’re glad everything went smoothly and your Peacocks arrived right on time. We really appreciate you coming back and hope you’re enjoying the latest additions to your tank!
Top notch customer service!
Fedex completely dropped the ball getting my fish delivered in a reasonable amount of time. Unfortunately, he didnt make it after several days being shipped. iFish made it right and sent me another and luckily FedEx was on it. Excellent customer service and real people you can talk to! Very fast email responses as well. Would highly recommend!
6. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von The iFISH Store
Hi Chris;
Thanks so much for the great review! We’re really sorry FedEx dropped the ball the first time — that’s never the experience we want for anyone or their fish. We’re glad we were able to make it right and get a healthy cichlid to you safely on the second shipment.
We really appreciate your patience and understanding, and we’re happy to hear our quick replies and personal service helped along the way. Thanks again for the recommendation — it means a lot to us! We’re always here if you need anything!
Antwort von The iFISH Store
Hi Rosa;
Thank you so much! We’re really glad you’re happy with the communication and your juvenile discus. It means a lot to hear you’ll be buying again—looking forward to helping you stock your tank!
Antwort von The iFISH Store
Hello Romas;
Thanks for sharing your feedback. We’re sorry to hear that our discus didn’t meet your expectations. We really care about providing healthy, well-raised fish and are always working to improve. If you’d like to share more details about your experience, we’d genuinely appreciate the opportunity to learn more and see how we can do better. You’re welcome to reach us anytime at info@theifishstore.com.
I ordered my fish fro 12/24/25 and it’s…
I ordered my fish fro 12/24/25 and it’s 1/4/2026 and I still haven’t received it yet. I want my money back for my fish and my shipping costs also
28. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von The iFISH Store
Hello George;
Thank you for your review. We’d like to clarify a few details for accuracy and transparency.
Our records show that your order was placed on 12/28/25, not 12/24. As posted on our website prior to the holidays, 12/14 was the last day to order for delivery before Christmas, and all orders placed after that date were scheduled to begin shipping the week of January 5th due to carrier limitations and fish safety during the holiday period.
Your order was still well within our stated 7–10 business day processing timeframe at the time of your request.
That said, we fully understand your frustration, and as requested, we issued a full refund including shipping.
We always aim to be as transparent as possible with timelines and policies and appreciate the opportunity to clarify. We wish you the best moving forward.
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