Very helpful customer service. Needed answers to specific questions relating to my choice of light and provided with appropriate answers to my questions. Also called me back as promised when there was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Very helpful customer service. Needed answers to specific questions relating to my choice of light and provided with appropriate answers to my questions. Also called me back as promised when there was... Mehr ansehen
Unternehmen hat geantwortet
I talked through my requirements, the wall lighting company ‘got it’. They made the cables to our agreed specifications. It was delivered promptly and very well packaged in Nov 25. Our renovation has... Mehr ansehen
Unternehmen hat geantwortet
Beautiful lights. Superb quality, non flimsy cheap parts here. We initially ordered several different styles to try out before ordering more of our preferred lights. Returns were handled quickly and... Mehr ansehen
Ordered the Zafferano Pina mini table lamp, having seen them in a posh restaurant in Oslo! I was thrilled to finally find them stocked by The Wall Lighting co. It was expensive, but worth every pen... Mehr ansehen
Unternehmen hat geantwortet
We have a wonderful range of beautiful, bespoke and quality wall and pendant lights at The Wall Lighting Company Ltd. Our lights are sourced from artisans in the UK to designers in the USA and Europe. For any lighting style - contemporary, classic, bespoke, unique and industrial. Interior, Bathroom and Outdoor Wall Lighting with the correct IP specifications. We pride ourselves on our customer service and want to help our customers in achieving all their wall lighting requirements. Free standard UK delivery on all orders over £100.00.
Vom Unternehmen geschrieben
The Barrelage, Dorothy Avenue, TN17 2LP, Cranbrook, Kent, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The customer service is amazing! So helpful and quick to respond. The lights are gorgeous and well made. Had an issue with one and customer service replaced it straight away with no issues! Love my pendants :-)
BTC Hector Wall Lights
Great quality lights and the best price (online) efficient shipping. Very polite customer service team who were great in dealing with confusion over delivery.
What a brilliant company! Service was exemplary from start to finish and I’m very happy with our beautiful wall lights, which arrived speedily, were well packed and are very good quality. I heartily recommend this firm.
A fantastic range of wall and pendant lights to suit indoor and outdoor spaces....This was the perfect one stop shop for us when we renovated our home during lock down. The team couldn’t have been more helpful suggesting lights and giving advice along the way. Highly recommend!
I can only confirm the wonderful reviews left already.
Have just received my lights.
Super fast delivery of the most beautiful lights of exceptional quality.
I have no hesitation in recommending this company

Antwort von The Wall Lighting Company
Product quality is 100%, Staff are exceptional. We are so impressed with the Wall Lighting Company. Your lights are of exceptional quality and so is your service.
We have nothing but the highest regard for your company, products and staff

Antwort von The Wall Lighting Company
I am sure I will not be the first or last person to say that the products and service that The Wall Lighting Co provide is unparalleled. The quality and attention to detail and their flexibility to allow for personal customisation of their product allowed us to get the look we were after.
Special thanks again to Becky, Hilary and Abi but I know it was a broader team that produced the final product, so thank our all.
Great products and friendly service from an excellent company. I have used them on a number of occasions and they are consistently excellent.

Antwort von The Wall Lighting Company
Absolutely love my Lenham wall lights. Just the contempory but still quitetraditional look I was looking for. Great customer service too.
Great Service. The lights are beautiful and very good quality. They have transformed our outside space, we should have come to Wall Lighting years ago.
Hilary and her team were always very helpful and realistic with timings if fittings were not currently in stock.
Professional and personal online shopping experience. We chose several lights from Wall Lighting Company for our house, which arrived promptly and well packaged. When I rang up to find out when an item was out of stock, they helpfully suggested some alternatives, which actually were better than the original ones I chose. Will definitely be ordering from them again.
Wonderful customer service.
Knowing I was in need of a set of lights ASAP they were immediately checked to see if they were in stock and dispatched the same day.
Everyone I spoke to was helpful, charming and efficient.
Cannot recommend highly enough.
Ooh and they have a fantastic selection of lights too - and having scoured the internet for wall lights I can say this with some confidence!
How lovely to deal with a company that is so customer focused.

Antwort von The Wall Lighting Company
Wow, brilliant customer service on the phone, and very pleased with the product quality. I even went along to their showroom to see all the hard work going on by the team in the basement. A super, down to earth company. Highly recommended:)

Antwort von The Wall Lighting Company
Excellent service despite manufacturer reluctance to exchange
Purchased 2 x BTC Hatton wall lights, one arrived with slight flaw in the ceramic which BTC initially refused to exchange, but Wall Lighting Co arranged for this anyway as we didn't want imperfect lights.
Prompt responses to queries and resolution of issue was much appreciated

Antwort von The Wall Lighting Company
Great customer service, communication and advice. The lights were excellent quality, really a cut above the average, installation went smoothly and they really look fab. This company was a pleasure to deal with. Couldn't be happier!

Antwort von The Wall Lighting Company
Fab lights , just what I wanted and could not find elsewhere combined with first class service thank you so much .
Catherine D Wandsworth

Antwort von The Wall Lighting Company
I placed a large order with the Wall Lighting Company and I'm very pleased I did. The Tate contemporary wall lights and pendants, and the classic outdoor wall lights are beautiful with very good quality fittings. The packing was painstaking and everything arrived in perfect order.

Antwort von The Wall Lighting Company
Brilliant service, super helpful with an exchange that had gone way beyond the date that I should have exchanged by.
Good service in difficult circumstances.
We have now bought two lights for our hall and landing.
We are really pleased with them, and they make an impressive feature.
The second light that was delivered was the wrong size, but the company quickly rectified it, and we received the correct one in just over a day.
We would highly recommend for service and the products.
Brilliant service & amazing lights. Just so wish the did matching pendant light 😥
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