Very helpful customer service. Needed answers to specific questions relating to my choice of light and provided with appropriate answers to my questions. Also called me back as promised when there was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I talked through my requirements, the wall lighting company ‘got it’. They made the cables to our agreed specifications. It was delivered promptly and very well packaged in Nov 25. Our renovation has... Mehr ansehen
Unternehmen hat geantwortet
Beautiful lights. Superb quality, non flimsy cheap parts here. We initially ordered several different styles to try out before ordering more of our preferred lights. Returns were handled quickly and... Mehr ansehen
Ordered the Zafferano Pina mini table lamp, having seen them in a posh restaurant in Oslo! I was thrilled to finally find them stocked by The Wall Lighting co. It was expensive, but worth every pen... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We have a wonderful range of beautiful, bespoke and quality wall and pendant lights at The Wall Lighting Company Ltd. Our lights are sourced from artisans in the UK to designers in the USA and Europe. For any lighting style - contemporary, classic, bespoke, unique and industrial. Interior, Bathroom and Outdoor Wall Lighting with the correct IP specifications. We pride ourselves on our customer service and want to help our customers in achieving all their wall lighting requirements. Free standard UK delivery on all orders over £100.00.
The best range of Wall Lights at The Wall Lighting Company Ltd
Vom Unternehmen geschrieben
- We have sourced quality, unique and beautiful Wall Lights from all around the world including from artisans here in the UK
- Customer service is paramount to us and we are here to help you find the right Wall Lights whether it is for your home, office or any commercial premises. We have supplied wall lights to Governments, hotels, restaurant chains and shops. Our wall lights have been sent to Australia, Dubai, USA, Monaco, Spain and France. We supply all styles of wall lighting - modern, classic, industrial, bespoke and unique.
Kontaktinformationen
The Barrelage, Dorothy Avenue, TN17 2LP, Cranbrook, Kent, Vereinigtes Königreich
- 01580712805
- sales@thewalllightingcompany.co.uk
- www.thewalllightingcompany.co.uk
4,7
Hervorragend
217 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service and communication
Great service and communication. Highly recommended
11. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
Your feed back and review is much appreciated and I am delighted you highly recommend us.
Thank you
Great light
Great light, trouble free purchase and good delivery time with updates. Recommended seller !
10. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
Lovely to have your kind review Debbie. Thank you so much.
Best wishes Laura
Extremely good customer service
Extremely good customer service. Very happy with the quality of the chandelier at a very reasonable price in comparison to other companies. I will definitely buy all future light fixtures from them.
10. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
Thank you so much for your kind review - it is much appreciated. We look forward to working with you again. Best wishes Laura
First class customer service.
First class customer service.
I had a small crack on the glass when arrived, called them up and they sent me a new one in the post without waiting for the damage one to go back to them. All arrived safely. They sent me a free label to sent old one back so no cost to me. Very good communication.
Big thanks. Andy and Lin Somerset.
31. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
Many thanks Andy for your review and I am so pleased you are happy with our customer service as it is extremely important to us that our customers have a good buying experience. We look forward to hopefully supplying more lighting to you in the future! Best wishes from all of us here.
Service and the products purchased were…Wall lights.
Service and the products purchased were of an excellent standard..
Most highly recommended. Thank you.
24. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
Thank you very much Brian for leaving your lovely review. It is greatly appreciated.
Wishing you all the best for 2020!
Designer navy blue coolie shades
Excellent quality shades, they look stunning. Fast delivery.
18. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
I am so pleased you are happy with everything Jane and many thanks for your kind and most appreciated review. Best wishes from all of us here.
Thebes Pendant Light
Lovely light fittings, delivered quickly and without any issues.
17. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
Having happy customers is what it is all about and I am so grateful for your kind review.
Best wishes and thanks Hilary
quick service
quick service. huge range. fair prices. delighted solved all my lighting requirements. delighted
17. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
What a lovely review Tracey - thanks so much and we look forward to hopefully working with you again. Kind regards The Wall Lighting Co
Stunning lights
Stunning lights , trilked with them and the service p
17. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
Hi Karen thank you so much for leaving a review we really do appreciate it. I'm so pleased that you are pleased with the lights you purchased. Please keep us in mind if you are thinking of purchasing any more lights, we have some great new designs!
Beautiful, well made and high quality
Really beautiful, well made and high quality products and great matching options with their affiliated Pendent Lighting company. I used mine in the bathroom so great to find good looking, reasonably priced and safety rated options. Delivery was quick and customer service excellent. I love the finish choices too - would highly recommend this product and many others, it was difficult to choose!
17. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
HI Jessica Thank you so much for your review. I'm so please that you managed to find the matching wall and pendant lights and that your bathroom is looking good! Please keep us in mind if you need any more lights we have some great new designs.
LOVE THE LIGHTS!
The lights are so well designed totally transformed the space!! Love them!
17. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
Hi Borja, We are so pleased that you love your lights and that the space is transformed! Please keep us in mind if you need any more lights we have some great new designs!
Really excellent service
Really excellent service. So nice to be able to talk to someone real and really helpful and my lamps delivered promptly. Faultless
9. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
Thank you Marc for your lovely review. We really enjoy helping customers to source lights for their home!
After scouring the high street and…
After scouring the high street and internet, I was relieved to discover The Wall Lighting Company. A great website full of detailed product information and when I contacted them with a few questions the lady I spoke to was very knowledgeable and helpful!
Since installing them in our bathroom we have had numerous compliments and I’m still blown away by their quality.
I’ve already bookmarked the ones I’d like for when we redecorate our living room!
9. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
Thank you so much for your amazing review,!
We try to give our customers as much information as we can to make it easier for you when picking your lights.
Beautiful lights and fantastic service
Beautiful lights and fantastic service. Great communication, really eager to help and the quality of the product is excellent. Will definitely be back! Highly recommended.
7. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
Thank you Adrian!
We have new products being loaded for 2020 so keep your eye out!
Terrible service
Terrible service! I ordered both wall lights and pendent lightfittings. The pendants had elements missing. When I called I quite frankly wasn't believed and got asked to check the box twice. The 4 wall fitting were meant to be matching one wasn't. The pendent fittings took weeks to come through. The pick up for the wall fitting took weeks to organise, they couldn't do a time slot so I had to spend the entire day at home. The refund then took weeks. And they had the gall to charge me £15 to have the incorrect fittings picked up! I ordered in September didn't get resolved for nearly 2 months.
4. Dezember 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
I am extremely sorry that you feel like this and it seems like it has been like a string of unfortunate events. We do try and do absolutely everything to make sure our customers receive the correct lights and that they are happy with them.
It wasn't that we didn't ' believe' you - we simply asked you to double check as fittings are generally placed at the bottom of boxes. We had to reorder the fittings which took the same time again as they are handmade to order..
To collect lights the customer has to be available and organising a date was difficult when you would be in. DPD do not pick up in time slots unfortunately which is just how they operate. And someone needs to be in the property to hand the parcel over to the driver between the hours of 9am and 5pm.
Your credit card was stolen so we didn't want to refund this and did send emails and left 3 voicemails requesting you to contact us so you could let us know who to refund.
We offered to change one of the globes but you decided you didn't want to keep the wall lights and we charge £15.00 for collection but this has since been refunded.
We have over 100 5* reviews which generally comment on our customer service and we do our best to ensure all of our customers are happy.
Excellent customer service
I bought a pair of wall lights and squirrel cage bulbs from the Wall Lighting Co back in July. Due to building works we weren't able to fit the lights until September. They look lovely and work well, but by early November one of the bulbs had blown. I was disappointed by this as the bulbs were expensive (around £10 each) and I felt they should have lasted for longer than two months use. I emailed the Wall Lighting Co asking for a replacement bulb, bracing myself for an argument over the length of time it had taken us to fit them etc. But I needn't have worried, they immediately agreed to send a replacement bulb and I received it the next day. Really excellent service. I will definitely shop with you again. Thank you.
21. November 2019
Bewertung ohne vorherige Einladung
Awesome light fitting
Awesome light fitting. Pleasure to deal with. speedy delivery. Thanks.
20. November 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
Thank you!
Fantastic customer care and great…
Fantastic customer care and great lightenings you choose from
Highly recommend
19. November 2019
Bewertung ohne vorherige Einladung
Really good service
Really good service. Lights exactly as shown and delivered promptly adn well packaged. Signed up to your newsletter for 5% off :)
19. November 2019
Bewertung ohne vorherige Einladung
Thank you for helping my choose the perfect wall lights...
Thank you so much for your friendly and helpful advice in choosing the perfect lights for either side of my front door. They are perfect and I am really happy with them.
12. November 2019
Bewertung ohne vorherige Einladung
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