Very helpful customer service. Needed answers to specific questions relating to my choice of light and provided with appropriate answers to my questions. Also called me back as promised when there was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Very helpful customer service. Needed answers to specific questions relating to my choice of light and provided with appropriate answers to my questions. Also called me back as promised when there was... Mehr ansehen
Unternehmen hat geantwortet
I talked through my requirements, the wall lighting company ‘got it’. They made the cables to our agreed specifications. It was delivered promptly and very well packaged in Nov 25. Our renovation has... Mehr ansehen
Unternehmen hat geantwortet
Beautiful lights. Superb quality, non flimsy cheap parts here. We initially ordered several different styles to try out before ordering more of our preferred lights. Returns were handled quickly and... Mehr ansehen
Ordered the Zafferano Pina mini table lamp, having seen them in a posh restaurant in Oslo! I was thrilled to finally find them stocked by The Wall Lighting co. It was expensive, but worth every pen... Mehr ansehen
Unternehmen hat geantwortet
We have a wonderful range of beautiful, bespoke and quality wall and pendant lights at The Wall Lighting Company Ltd. Our lights are sourced from artisans in the UK to designers in the USA and Europe. For any lighting style - contemporary, classic, bespoke, unique and industrial. Interior, Bathroom and Outdoor Wall Lighting with the correct IP specifications. We pride ourselves on our customer service and want to help our customers in achieving all their wall lighting requirements. Free standard UK delivery on all orders over £100.00.
Vom Unternehmen geschrieben
The Barrelage, Dorothy Avenue, TN17 2LP, Cranbrook, Kent, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Very beautiful lamp, easy to assemble. Fast delivery. Honest price.
Amazing company! Super Customer service, quick replies and queries answered......and the lights I ordered are of unbelievable quality and look stunning! So so so many compliments! Worth the extra you might pay compared to some other companies, look and feel on another level to other lights I’ve had.
Excellent customer service all round with super fast delivery. Not put up my beautiful light purchase yet, as still waiting for my new shower room to be completed...can't wait.
Excellent product, and great service - highly recommend.
Really pleased with the concrete pendant lights. Good quality. Match the sink and breakfast bar seats really well. The lights were well packaged and arrived promptly. I would feel confident in ordering from The Wall Lighting Company Ltd. In future.
Beautiful light and packaged really well- Excellent customer service too! Can’t wait to put it up, a very happy customer!
Delighted with the lights 3 pendant and 2 wall lights for my new kitchen - they are stunning. The lady I spoke to when I telephoned was friendly and helpful. Would recommend the company without hesitation.
Wonderful service , prompt delivery . My lights are absolutely beautiful . I could not rate this company any higher
Excellent service and communication at all times and the quality of the lights did not dissspoint
Excellent customer service - friendly advice. Quick delivery and very pleased with the light we chose
Excellent service . Kept in communication . Arrived when expected . Will recommend & use again
Very helpful and great advice to support customers which I found very supportive. Prompt postage and fantastic service when I was worried about the arrival date.
The lights look amazing and are perfect over our table.
Thankyou so much.
Fantastic company! I have been dealing with many suppliers over the last 12 months whilst refurbishing an annexe and I have come across many good and some bad suppliers and some of the best and worst customer service teams. These guys are excellent - they realised that despite my paying for express delivery, the goods were not going to get to me in time and immediately arranged special delivery the following morning and also refunded the cost of my express surcharge. Let's hope that the good companies flourish and that customers vote with their feet when they get bad service.
Jenny
Really good quality and lovely people who go above and beyond.
I had a faulty bulb and they sent me a new one and I needed the lights delivered within 7 days and they were (and they had to be made) so that’s pretty epic in comparison to made.com and others which take 3-7 weeks..
The quick delivery and good customer service really is a sell point!

Antwort von The Wall Lighting Company

Antwort von The Wall Lighting Company
Attentive, knowledgeable and get the job done! Top quality fittings so far as is the service I have been given. I will certainly use you again. Many thanks.

Antwort von The Wall Lighting Company
Very pleased with my lights. Only 4* because they forgot to include the bulbs with the original delivery. That said, customer service were very helpful when I phoned and sorted the issue efficiently.
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