Very helpful customer service. Needed answers to specific questions relating to my choice of light and provided with appropriate answers to my questions. Also called me back as promised when there was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I talked through my requirements, the wall lighting company ‘got it’. They made the cables to our agreed specifications. It was delivered promptly and very well packaged in Nov 25. Our renovation has... Mehr ansehen
Unternehmen hat geantwortet
Beautiful lights. Superb quality, non flimsy cheap parts here. We initially ordered several different styles to try out before ordering more of our preferred lights. Returns were handled quickly and... Mehr ansehen
Ordered the Zafferano Pina mini table lamp, having seen them in a posh restaurant in Oslo! I was thrilled to finally find them stocked by The Wall Lighting co. It was expensive, but worth every pen... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We have a wonderful range of beautiful, bespoke and quality wall and pendant lights at The Wall Lighting Company Ltd. Our lights are sourced from artisans in the UK to designers in the USA and Europe. For any lighting style - contemporary, classic, bespoke, unique and industrial. Interior, Bathroom and Outdoor Wall Lighting with the correct IP specifications. We pride ourselves on our customer service and want to help our customers in achieving all their wall lighting requirements. Free standard UK delivery on all orders over £100.00.
The best range of Wall Lights at The Wall Lighting Company Ltd
Vom Unternehmen geschrieben
- We have sourced quality, unique and beautiful Wall Lights from all around the world including from artisans here in the UK
- Customer service is paramount to us and we are here to help you find the right Wall Lights whether it is for your home, office or any commercial premises. We have supplied wall lights to Governments, hotels, restaurant chains and shops. Our wall lights have been sent to Australia, Dubai, USA, Monaco, Spain and France. We supply all styles of wall lighting - modern, classic, industrial, bespoke and unique.
Kontaktinformationen
The Barrelage, Dorothy Avenue, TN17 2LP, Cranbrook, Kent, Vereinigtes Königreich
- 01580712805
- sales@thewalllightingcompany.co.uk
- www.thewalllightingcompany.co.uk
4,7
Hervorragend
217 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent product and fantastic service…
Excellent product and fantastic service - one shade did not fit - it was changed immediately without question- a very good customer experience
22. August 2019
Bewertung ohne vorherige Einladung
Great product good service
20. August 2019
Bewertung ohne vorherige Einladung
Lights look great!!
Lights look great!!! Arrived on time excellent customer service.
20. August 2019
Bewertung ohne vorherige Einladung
Great Service and lots more beside
Great Service, spoke to many of the team and all very helpful and knowledgeable, gave me the ideal solution and very happy with the results, some stunning lights that are a real talking point. Delivery was on time and items packed very carefully. I will be looking at lighting in a whole different way from now on, a convert!
Thank you
Harry
19. August 2019
Bewertung ohne vorherige Einladung
We have recently built a new home and I…
We have recently built a new home and I have used The Wall Lighting Company Ltd to purchase various lights for this project. I have not been disappointed with this decision, neither by the quality of the products or the service they provide which I have found to be extremely reliable and efficient.
17. August 2019
Bewertung ohne vorherige Einladung
Fast delivery
14. August 2019
Bewertung ohne vorherige Einladung
Customer service is faultless. Would definitely recommend.
As per other reviews here the customer service is faultless and the products are beautiful and real quality. Would definitely recommend.
13. August 2019
Bewertung ohne vorherige Einladung
Beautiful light
Beautiful light, well made and well packaged. Excellent service
12. August 2019
Bewertung ohne vorherige Einladung
Good service
8. August 2019
Bewertung ohne vorherige Einladung
Happy Customer
Absolutely love my lights from The Lighting Company.....they are perfect. Excellent quality. One of the original lights I ordered was out of stock, however Emma in Customer Services kept me fully informed as to delivery date. In the end I changed my mind and ordered alternative lights......these were delivered within a couple of days. Dee in Customer Services arranged for a refund immediately ( the alternative lights were cheaper) wonderful service throughout 😊
23. Juli 2019
Bewertung ohne vorherige Einladung
Wall lights
Wall lights look good, and parcel was well packaged. Wouldn’t hesitate to use company again!
17. Juli 2019
Bewertung ohne vorherige Einladung
Great service
Great service, organised a faster delivery of 4 wall lights which are awesome. Would recommend.
10. Juli 2019
Bewertung ohne vorherige Einladung
Brilliant products
Brilliant products, all high quality, and very professional, friendly & efficient service! Would not hesitate to recommend.
22. Juni 2019
Bewertung ohne vorherige Einladung
Very slow service
Very slow service. I had to wait a long time for this simple order. I even chased it up with an unhelpful member of staff who was surprised that a few weeks down the line, I was chasing up where my lights were. Ahe assures me she would get them out as a matter of priority and it was still at least a further week before I got the lights. Would not recommend. Product, however was fine and as advertised.
20. Juni 2019
Bewertung ohne vorherige Einladung
Antwort von The Wall Lighting Company
I am really sorry to hear that you were not happy with our delivery service and disappointed to see the 2 Star Review. I have to say this is the first one we have had below 4 Stars and I will be taking this matter very seriously. We are a young company and pride ourselves in delivering the best customer service we can.
On looking in this further I see that you ordered 2 x St Ives Harbour Outdoor Pendant Lights Saturday 26th January 2019. According to our records these lights were dispatched to you on the 2nd February 2019 which was a Saturday and you would have received them on Tuesday 5th February at the latest. This would have been 7 working days since placing your order. We have received no further correspondence from you since the initial order. On Monday I will check with DPD and see if they can go back to February and see when the lights were delivered and signed for but we had no notification from them that they were not received.
Please do contact us again if you would like to offer any further information regarding this serious matter.
24/06. I have looked into this further as promised and the lights were dispatched on 4th Feb 24 Hour and were delivered on Tuesday 5th. This is 7 working days including the order and delivery day.
I am sorry but I do not think the lights were delivered a few weeks or more later than the initial order.
Excellent customer service.
Absolutely lovely eco friendly lamp. I was concerned about whether the lamp would fit where I wanted it to but the Wall Lighting staff were so helpful over the phone and double checked measurements etc. The lamp arrived promptly and well packaged.
I shall certainly be going back to them if I need any further lighting!
20. Juni 2019
Bewertung ohne vorherige Einladung
Great wall lights
Great wall lights, very happy with my purchase and they really add the finishing touch to our new extension - Would highly recommend.
20. Juni 2019
Bewertung ohne vorherige Einladung
Great customer service
Great customer service - thank you! Gorgeous lights!!
20. Juni 2019
Bewertung ohne vorherige Einladung
Very happy!
Slight delay on delivery but very happy with the product and service overall.
15. Juni 2019
Bewertung ohne vorherige Einladung
Great design and quality
The lights are beautiful and well designed and very well made. Only reason not a 5 is they are quite expensive .... but worth it.
15. Juni 2019
Bewertung ohne vorherige Einladung
Stunning lights received more quickly…
Stunning lights received more quickly than expected.
14. Juni 2019
Bewertung ohne vorherige Einladung
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