I bought a Lenovo ThinkPad in early June and wanted to use it for a while before writing a review. So far, it’s been completely reliable and trouble-free and I can’t fault it. The delivery and service... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great service. Not only did I recieve an excellent condition laptop but their customer support was extremely helpful, as I said great service cannot reccomend enough. Delivery speed 9/10, Price 7/10,... Mehr ansehen
Device was delivered so quickly (next day!!) and in excellent packaging; not too much, not too little with a brilliant protective airbag around the device itself. Device was also in far better co... Mehr ansehen
So far so good. Good (human) interaction before purchase, arrived well packaged and a few days in, the laptop seems a good purchase.
![HP EliteBook 840 G8 i5-1145G7 [Quad] 2.60GHz 14" FHD HDMI USB-C 16GB DDR4 256GB NVMe Refurbished](https://businessunitproducts-images.trustpilot.com/64187b1b482efed8893926bd_300pxWide.png)
![Lenovo ThinkPad L590 i5-8265U [Quad] 1.60GHz 15.6" FHD HDMI USB-C DDR4 NVMe Refurbished](https://businessunitproducts-images.trustpilot.com/63cfce3c8d23338162990d65_300pxWide.png)
![HP EliteDesk 800 G4 Workstation Tower i5-8500 [Quad] 3.10GHz USB-C DVD 8GB DDR4 256GB NVMe + 1TB HDD](https://businessunitproducts-images.trustpilot.com/63905e892230f4c8dc96794d_300pxWide.png)
Unternehmensdetails
- Computergeschäft
- auch in
- Computer- und Zubehörgeschäft
- Computer-Großhandel
- Computerhersteller
- Geschäft für Second-Hand-Computer
Vom Unternehmen geschrieben
tier1 is the UK’s number one IT Lifecycle services organisation - with impact at its core. Founded in 1995, we have over 25 years of experience in IT. We are the best choice for refurbished Laptops, Desktops & Monitors, from top brands like Lenovo, Dell, HP & Apple. All our devices are refurbished in the UK at our site in Manchester and with trusted UK based partners. Based in the North West and South East of England we have over 70,000 sq. feet of secure CAS-S and List X MOD approved facilities and have a dedicated team of 125 people with over 1000 years of experience collectively. Our business model includes recovering IT equipment, refurbishing, re-using and reselling these devices via our valued partners and our own dedicated online store. Items that cannot be re-used are recycled in our workshop at HMP Hindley, where we offer training and qualifications to inmates as part of our 'Through the Gate' programme. Our ethos of ‘Reduce. Reuse. Recycle.’ remains central to all that we do. We work tirelessly to ensure there is minimum impact on the environment and that zero devices end up in landfill.
About tier1
Vom Unternehmen geschrieben
- FREE Delivery!
- All orders come with FREE Standard Delivery in the UK, with the option to upgrade to Express Delivery at checkout.
- FREE 1 Year Warranty
- Everything you buy from tier1online.com includes a FREE 1 Year Warranty. You can also purchase 2 or 3 year warranites for an additional cost.
- 14 Day Money Back Guarantee
- When you buy from tier1, we provide you with a 14 day money back guarantee incase you change your mind or if you are unhappy with your purchase.
- tier1 Refurbished
- Everything we sell is thouroughly checked and tested with Blancco, along with a battery health test too. All personal data has been securely wiped and all devices are restored to facotry settings.
- Good for your pocket, good for the planet
- Buying refurbished stops previously used laptops, desktops & monitors from going to landfill, giving them a new home. Saving both the planet and your pocket, at the same time.
Kontaktinformationen
59 Stanley Road, M45 8GZ, Manchester, Vereinigtes Königreich
- 0161 777 1007
- customerservice@tier1.com
- www.tier1online.com
4,8
Hervorragend
3241 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very polite and efficient service
Very polite and efficient service. Laptop delivered as promised
13. März 2024
Antwort von tier1online.com
Thank you for taking the time to leave us a review. We are so glad you had a positive experience with Tier 1. Your support is invaluable to us. Looking forward to seeing you again soon!
Warm Regards
The Tier 1 Team
Excellent pre-purchase support...
Excellent pre-purchase support (questions about PC being considered) and quick delivery once ordered.
18. März 2024
Antwort von tier1online.com
Good Afternoon Mike
We are glad to hear we provided you with top-notch service! We appreciate the feedback.
Many Thanks
Tier 1 Customer Services
I bought a Macbook Pro for my daughter…
I bought a Macbook Pro for my daughter which arrived looking brand new. She is absolutely delighted with it.
16. März 2024
Antwort von tier1online.com
Good Afternoon Mark
Thanks so much for the review, and happy to hear both you and your daughter are happy with the MacBook.
Many Thanks
Tier 1 Customer Services
Great product and great price
The Screen arrived quickly, and it was well-priced. Very happy.
15. März 2024
Antwort von tier1online.com
Good Afternoon Deb
Thank you for taking the time to leave a 5-star review for Tier 1. Your satisfaction with our products and services is appreciated.
Many Thanks
Tier 1 Customer Services
Very fast delivery
Very fast delivery! over the moon with my laptop, high quality - like new (grade A). I was recommended this business by a friend and I would highly recommend them also.
28. März 2024
Bewertung ohne vorherige Einladung
Antwort von tier1online.com
Good Afternoon Saskia
Thank you for recommending us in your review!
We’re glad we made your experience with us a great one and will be happy to help you again soon.
Many Thanks
Tier 1 Customer Services
Class C Laptop
Product , Customer Service , Delivery , all tremendous. Above & beyond my expectations.
6. März 2024
Bewertung ohne vorherige Einladung
Antwort von tier1online.com
Good Afternoon Dougie
Thanks for the feedback. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Many Thanks
Tier 1 Customer Services
Where's my RAM?
I ordered a RAM upgrade which they forgot to do. Customer service agreed to a refund very quickly and the original order was fulfilled very quickly too.
2. März 2024
Antwort von tier1online.com
Good Afternoon Phil
Thank you so much for taking the time to share your opinions, they mean so much to us. We are happy to hear that you were happy with the speed of delivery with your Laptop.
However, we are sorry to learn about the missing RAM, as this is not our usual service, as mentioned we have already refunded this for you, but if there's any else we can help with, please contact us via email - customerservice@tier1.com
Many Thanks
Tier 1 Customer Services
Another well priced laptop arrives on…
Another well priced laptop arrives on time and may as well be brand new! I use tier1 laptops both at home and at work and they've never failed.
10. März 2024
Antwort von tier1online.com
Hi Simon, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to serving you again!
Best Regards
The Tier 1 Team
Returning client
I bought a Lenovo laptop as I was in need of a new one , I was impressed by the offerings on the Teir1 website , buying refurbished made sene for me , that was in Nov 23, so it was a ‘no brainer’ when I decided to get another IPad , I got an excellent deal and I am very happy with the service I have received from Teir1 .
They’re products were as described well packaged and delivered promptly,
So overall I would recommend Teir1 and I will certainly return when looking for other tech in the future
24. März 2024
Bewertung ohne vorherige Einladung
Antwort von tier1online.com
Hi Paul, Thank you so much for leaving us a 5 star review. It is amazing to hear that you have had excellent service from us repeatedly. We appreciate your feedback massively so thank you for sharing your experience.
Warm Regards
The Tier 1 Team
excellent customer service and very…
excellent customer service and very good advice given by Lucas. Easy ordering quick delivery could not wish for better service Thank you
20. März 2024
Bewertung ohne vorherige Einladung
Antwort von tier1online.com
Hi Jon, Thank you so much for taking the time to leave us a 5 star review. I will pass on your kind words to Lucas who will appreciate that he is part of your great experience with Tier 1.
Best Regards
The Tier 1 Team
Enormously caring company
I was helped enormously by this company. A windows update caused me to require a laptop very urgently. They produced the ideal device at an excellent price which was up and running with me within 28 hours of first speaking to them. This is the third laptop I have purchased from them & their aftercare is top rate.
18. März 2024
Bewertung ohne vorherige Einladung
Antwort von tier1online.com
Thank you so much for the feedback! It is amazing to learn we were there to help when you needed. We appreciate your business and hope to see you again soon!
Best Regards
The Tier 1 Team
Fantastic quality at a great price
Fantastic quality at a great price - I regularly use Tier1 and am never disappointed.
15. März 2024
Bewertung ohne vorherige Einladung
Antwort von tier1online.com
Hi Singh,
Thank you so much for your kind words, and for sharing your experience with Tier 1. Its great to learn you have had repeated great service from us, your feedback is greatly appreciated.
Warm Regards,
The Tier 1 Team
Nervous purchase but really pleased
Nervous purchase but really pleased. Looks like brand new, as a B graded laptop.
Would never buy a brand new one again, lets just hope it lasts :D
1. März 2024
Antwort von tier1online.com
Hi Claire,
Thank you you so much for your 5 star review. We appreciate your feedback and are delighted to know we exceeded your expectations with our refurbished laptop. Your satisfaction is our top priority.
Best Regards
The Tier 1 Team
A good firm to buy from…
The Laptop arrived on time and was very well packaged, it was in exellent condition seeing that it was a recon. It was just what I needed for presentation work, thanks
4. März 2024
Antwort von tier1online.com
Hi Alan,
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!
Warm Regards
The Tier 1 Team
Resonable price
Resonable price, and promt delivery, only downside was: - I was under the impresion from the product description it had a built-in card reader
1. März 2024
Antwort von tier1online.com
Hi Paul,
Thank you for your kind words and for sharing your thoughts. We're thrilled you are happy with the our prices and the delivery.
We're keen on addressing the website specifications to ensure all the details are clear for a flawless experience next time. We hope to see you again soon!
Warm Regards
The Tier 1 Team
Still great the second time around
Still great the second time around.
Another refurbished laptop, this time a B grade which is in great condition considering it had a previous owner.
A good price, fast shipping and the item is exactly as specified.
28. Februar 2024
Antwort von tier1online.com
Hi David
Thank you for your 5-star review of Tier 1. We appreciate your feedback and are glad to hear that you are impressed with the quality of the refurbished laptop you received. Your satisfaction is a testament to our dedication to excellence.
Many Thanks
Tier 1 Customer Services
My laptop can’t connect to the internet…
My laptop can’t connect to the internet unless it’s close to the internet box in the same room so I can’t connect to internet in my bedroom or when I’m at uni classes I am dissapointed
29. Februar 2024
Antwort von tier1online.com
Hi Brandon
Thank you for taking the time to leave your review. We apologise that you had a negative experience with Tier 1. We would like to invite you to get in touch with us so we can discuss this further and ensure that your expectations are met. Please feel free to contact us via email - customerservice@tier1.com or by phone 0161 777 1007. We look forward to hearing from you
Many Thanks
Julie Pearce
Customer Service Manager
The process was fast and the product I…
The process was fast and the product I received is good as well.
21. Februar 2024
Antwort von tier1online.com
Hi William
We appreciate you sharing your experience with us and would love to get in touch with you about how we can make it even better next time! Please get in touch with us here customerservice@tier.com
Many Thanks
Tier 1 Customer Services
Great product and service
I recently purchase a refurb laptop and am amazed!
Supposed to be Grade B and I can't find a mark on it and would expect this to be Grade A at least.
In addition, customer service was excellent and delivery was faster than I expected.
I'll definitely be buying from Tier1 again!
8. März 2024
Bewertung ohne vorherige Einladung
Antwort von tier1online.com
Hi Yuseff
Thank you for taking the time to leave us a review.
We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team.
many Thanks
Tier 1 Customer Services
This is the second time I have used…
This is the second time I have used Tier One.
I am very happy with the Chrome Laptop. It was accurately described and delivered very quickly.
28. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von tier1online.com
Dear Paul,
I want to extend my appreciation for your recent 5-star Trustpilot review. It is great to hear that you are a returning customer, and we look forward to any future business.
Sincerely,
The Tier 1 Team
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