10 Days and Counting — Still No Shipping Date
Placed an order 10 days ago — still hasn't been picked or shipped.
When I reached out for an update, I was told their warehouse had been closed and that they'd also been dealing with system issues. Fair enough, things happen — but what's not acceptable is that after 10 days, nobody can give me a confirmed shipping date. The best I've been offered is "it might ship sometime next week."
We're potentially looking at 2+ weeks to pick and dispatch a 4-item order. That's not a delays — that's a fulfilment failure.
Titleist make great products, but if this is the standard of their logistics and customer communication, it's seriously damaging to their brand. Wouldn't expect this from a premium company.
I’m a lifelong Titleist user. Clubs, balls, gloves, bag — I don’t play any other brand. This isn’t a one-off purchase from a casual customer. That’s what makes this experience all the more disappointing.








