Excellent customer service. Allowed me to add another item to my order several hours after I had placed it, thus saving on postage. Items arrived early the next day. The tool itself (Batavia Maxxpack... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good comms, fast delivery, friendly staff. The packaging was sufficient but was clearly a very old and worn box, probably old stock or display model. But the mower was prestine condition and full wa... Mehr ansehen
The product was in stock and I have looked for a while elsewhere with no joy. The price was good and the journey from sale to delivery was top class. I would like to add , that the way you acknowledge... Mehr ansehen
I hadn't used Toolchimp before although I purchase quite a lot of power tools. There was a bit of a delay with the supplier of the product that I had ordered but the sales advisor (Dave) kept me f... Mehr ansehen
Unternehmensdetails
- Werkzeuggeschäft
- Heimwerkerfachhandel
- Anbieter von Gartenhäusern
- Heimwerkermarkt
- Lieferant von Druckluftwerkzeugen
Vom Unternehmen geschrieben
ToolChimp boasts over 25,000 product lines from respected manufacturers across the world delivered to your door. We have a UK Based Office & Call Centre. Our office is open from 9am till 5:30pm Monday through to Friday. We are UK based and will help with any issues or questions you may have. Our friendly staff on the customer service team are able to assist with any problems or questions you have either on the phone or via our live chat which is active between working hours. There are real people behind the chat who are ready to deal with any issues immediately as they would normally over the phone.
Kontaktinformationen
Unit 21, Earls Colne Business Park, CO6 2NS, Earls Colne, Colchester, Essex, Vereinigtes Königreich
- 01376 346 197
- info@toolchimp.co.uk
- www.toolchimp.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Products arrived on time and with good…
Products arrived on time and with good communication and aftersales support from Toolchimp.
Would recommend and would definitely use again. Thanks very much for your help.
Good comms and friendly staff
Good comms, fast delivery, friendly staff. The packaging was sufficient but was clearly a very old and worn box, probably old stock or display model. But the mower was prestine condition and full warranty so all good. Would use Toolchimp again
Excellent productt at the right price
Excellent productt at the right price! I've seen plenty of these tressles all over the internet, but Toolchimp were the cheapest and British based.
Great service
Great service , great price, good communication, fast delivery . Very happy
Ordered Sunday evening received Tuesday…
Ordered Sunday evening received Tuesday morning, also best price could find. Thanks toolchimp.
A dodgy business
A dodgy business. Try to avoid at all cost. I have ordered an item that was listed as it's in stock. Turned out to be a complete lie and now they won't even refund me!
This is what AI says about them:
⚠️ There are consistent complaints
Items listed in stock when they aren’t
Delays waiting for suppliers
Receiving wrong or damaged items
Refunds taking a long time or requiring chasing
Some reviewers even describe experiences that felt scam-like (e.g., delays + poor communication), though others say problems were eventually resolved.
🧠 What this usually means
This pattern is typical of a imperfect online retailer:
❌ Sometimes relies on suppliers (stock issues, delays)
❌ Customer service can be inconsistent
It’s closer to a “mixed reliability” store than a fraud.
✅ Bottom line
Not a scam site overall
But not as reliable as top-tier retailers either
Can't fault them at all boughtva garage…
Can't fault them at all boughtva garage door lock for new door,arrived fast in perfect condition,was not easy to find at defent price until I found toolchimp.
Prompt delivery good price
Good price and fast dispatch
No delivery, No items, No refund?
ORDER NUMBER 20000028479
Made an order for almost £100 with Toolchimp for Marshalltown Trowel and Hawk for next day delivery, items never arrived I called them was told that my items would be with me within five days due to supply issues, I accepted this unfortunately items still never arrived.
I called them again was told there are further delays due to supply issues from the USA and my items would be with me within 10 days, still no delivery, two days after the due date I then called and cancelled the order, I was told to put this in an email I did this and sent it I was told during the call my refund would take around a week, never got the refund?
Had to make a PayPal dispute and was refunded by PayPal, would I ever use Toolchimp again I doubt it, I found same items I wanted on Amazon at a much cheaper price and delivery was two days later.
Quick delivery and the product was…
Quick delivery and the product was exactly what I needed
Great product delivered on time I was…
Great product delivered on time I was informed all the way thank you good service
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








