Good range of products across several categories. Pricing not too bad but small order surcharge can spoil it, makes it worth checking on Amazon or other sites if product available, can make it cheaper... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent customer service. Allowed me to add another item to my order several hours after I had placed it, thus saving on postage. Items arrived early the next day. The tool itself (Batavia Maxxpack... Mehr ansehen
🤔 please 🙏 don’t advertise products that you don’t have in stock This should be shown before you order any products and can cause problems when we need them in a hurry Other companies in the s... Mehr ansehen
Fabulous service, I had to call customer service because I ordered the wrong item, they were amazing. It's nice to get hold of an actual person so quickly Lovely experience
Unternehmensdetails
- Werkzeuggeschäft
- Heimwerkerfachhandel
- Anbieter von Gartenhäusern
- Heimwerkermarkt
- Lieferant von Druckluftwerkzeugen
- Holzbearbeitungsbedarf
Über ToolChimp
Vom Unternehmen geschrieben
At ToolChimp, we’re bananas about tools and dedicated to being the UK’s favourite online supplier of power tools, hand tools, fixings, and everything in between.
🍌 Why Choose Us?
With over 40,000 premium products from trusted brands, we deliver the tools professionals and DIY enthusiasts rely on — all at competitive prices, and backed by fast, secure delivery across the UK.
🍌 Customer Satisfaction:
Our customers consistently rate us highly for great prices, quick dispatch and helpful support, making ToolChimp not just a place to buy tools, but a trusted partner in every project.
🍌 Returns:
With easy returns, 0% APR spread-the-cost options and a friendly, knowledgeable customer service team ready to help you find exactly what you need, shopping with us is simple, reliable and stress-free.
🍌 Get In Touch!
Ready to upgrade your kit? Shop with us online, or call our team for advice and assistance — we're here to help you every step of the way.
Customer Support:
✔ UK Based Office & Call Centre
✔ Open from 9:00am to 5:30pm, Monday to Friday
✔ Contactable by phone, email, or Live Chat
Flexible Payment Options
Vom Unternehmen geschrieben
- Buy today, pay later with Klarna 🛍
- We offer flexible payment options on our website with Klarna, where you can spread the cost of your purchase over 3 Installements or 30 Days. Allowing you to still get everything you need, as and when you need it, without worrying over the upfront costs. T&Cs apply.
Kontaktinformationen
Unit 21, Earls Colne Business Park, CO6 2NS, Earls Colne, Colchester, Essex, Vereinigtes Königreich
- 01376 346 197
- info@toolchimp.co.uk
- www.toolchimp.co.uk
Spend & Score ⚽
4,1
Gut
1588 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 56 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic quality with Service to match
24. März 2026
Antwort von ToolChimp
Thanks so much for the great feedback! 😊
We’re really pleased you’re happy with both the quality and the service — that’s exactly what we aim for. Appreciate the support!
Antwort von ToolChimp
Thanks for the great review! 😊
Delighted you’re happy with the product, price, and delivery — really appreciate your support!
Antwort von ToolChimp
Love to hear that! 😄
We work hard to stay competitive on price, so it’s great to know it made a difference — thanks for the support!
Go too place for fast tool deliveries…
Go too place for fast tool deliveries and choice
1. November 2025
Antwort von ToolChimp
Really appreciate that! 💪
Great to hear we’re your go-to — we’ll keep working hard to deliver fast with a solid range every time. Thanks for the support!
Great service good communication…
Great service good communication delivered as promised
22. März 2026
Antwort von ToolChimp
Thanks for the great feedback! 😊
Glad everything went smoothly and arrived as promised — really appreciate your support!
Very easy to purchase
Very easy to purchase, delivery was very quick and kept updated at all times
21. März 2026
Antwort von ToolChimp
Thanks for the great review! 😊
Glad you found the ordering easy and the updates helpful — and even better it arrived quickly. Really appreciate your support!
Once ordered (tacwise finishing nails)…
Once ordered (tacwise finishing nails) part of the order came and after contacting the supplier the final part of they order arrived
14. März 2026
Antwort von ToolChimp
Thanks for your feedback! 😊
Sorry the order arrived in two parts, but glad we were able to get the remainder out to you quickly after you got in touch. Appreciate your patience and your order!
Quick delivery and arrived on time
19. März 2026
Antwort von ToolChimp
Thanks for the great feedback! 😊
Glad your order arrived quickly and on time — really appreciate your support!
Antwort von ToolChimp
Thanks again for the kind words! 😊
Really pleased you’re happy with the service — we appreciate your support!
Antwort von ToolChimp
Thank you for the brilliant review! 🙌
Delighted you’re happy with the price and speedy delivery — really appreciate the recommendation!
Antwort von ToolChimp
Thanks for the great review! 😊
Really pleased you found the website easy to use and everything arrived quickly at a good price — appreciate your support!
Antwort von ToolChimp
Thanks for the great feedback! 😊
Glad you’re happy with the product and the quick delivery — really appreciate your support!
Items didn’t get delivered told a…
Items didn’t get delivered told a couple of different reasons after waiting nearly 2 weeks
A call would of been more productive rather than myself calling them
just to be told they were damaged before they were sent out
Don’t waste your time
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von ToolChimp
Sorry to hear about your experience — this isn’t the service we aim to provide.
Waiting that long and then receiving conflicting updates is understandably frustrating, and we should have been proactive in contacting you rather than you having to chase us. That’s on us.
We’re reviewing this internally to improve both communication and dispatch processes. If you’re open to it, please get in touch with your order details and we’ll do everything we can to put this right.
Wrong size was too small but got £10…
Wrong size was too small but got £10 refund which was a kind jester from supplier
14. März 2026
Antwort von ToolChimp
Thanks for your feedback 😊
Sorry the size wasn’t quite right, but glad we could offer a small refund to help. Appreciate your understanding and your order!
Antwort von ToolChimp
Thanks for the review! 😊
Really glad you’re happy with the service — we appreciate your support!
Antwort von ToolChimp
Thanks for the great feedback! 😊
That’s exactly what we like to see — ordered Sunday, delivered Tuesday morning 💪
Really appreciate your support!
From ordering the item to delivery 2…
From ordering the item to delivery 2 days
Can't ask for better.
9. März 2026
Antwort von ToolChimp
Thanks for the great review, Howard! 😊
Two-day delivery is exactly what we aim for — glad it hit the mark. Really appreciate your support!
Dispatched quickly and exactly the item…
Dispatched quickly and exactly the item advertised and required.
Very well packaged.
Thankyou Toolchimp
13. März 2026
Antwort von ToolChimp
hanks for the great review, Nathan! 😊
Glad everything arrived quickly, exactly as expected, and well packaged — really appreciate your support!
Appears to be exactly what I ordered
Appears to be exactly what I ordered. Not used it yet but will get good use of it.
I’ve used this now as well moved house. Took the beds down and some cupboards apart. Also took some kennels down and back up in no time. Mixed size bolts and able to mix it up and sort it all out. It’s a cracking bit of kit. Utilised loads of the parts. Thank you.
13. März 2026
Antwort von ToolChimp
Thanks for the review! 😊
Glad everything looks as expected — hope it serves you well once you get using it. Really appreciate your support!
Not packed properly (underneath only)
Not packed properly (underneath only). Result: staple variety blister pack split open and a 3d puzzle of broken staple strips to try to re-assemble.
13. März 2026
Antwort von ToolChimp
Hi Simon,
Apologies for this — that sounds frustrating.
Packaging should protect items properly in transit, so we’ll be looking into this. If you can contact us with your order details, we’ll get this sorted for you as quickly as possible.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.