Avoid avoid avoid Fraudulent behaviour - told us we had confirmed bookings which were an outright lie. The hotel in question said they'd never received a booking for us from Inspire or their partn... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Such fantastic, polite, very helpful and patient customer service. My customer service advisor ref PW2 was very knowledgeable and what he didn't know he looked it up for me both days and he answe... Mehr ansehen
Unternehmen hat geantwortet
I have booked holidays with travel by inspire before but Paul (PW2) was very attentive to our specific needs and I was very grateful for his help. can't wait for next year now to make memories with my... Mehr ansehen
Unternehmen hat geantwortet
Massive thanks to Julie for making my booking so easy cannot fault the level of service. Just speaking to her she sorted the same holiday I had seen online but with loads of upgrades for less than the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Inspire is an ABTA licensed travel agency and tour operator based in Bramhall, Cheshire. As an ABTA license holder, we are able to offer both package holidays from the most well-known and trusted travel providers in the UK and Europe as well as dynamically packaging and tailor-making trips for our customers.
Kontaktinformationen
19-21 Ack Lane East, SK7 2BE, Stockport, Vereinigtes Königreich
- 0161 440 6620
- info@inspireemail.co.uk
- www.travelbyinspire.co.uk
4,1
Gut
2234 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Julie was very professional and helpful…
Julie was very professional and helpful when I was looking to book a holiday, she went out of her way to look for better for my kids.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you so much for your lovely feedback! We’re delighted Julie was able to help and find the perfect holiday for you and your children we hope you have a amazing holiday
Julie was great and very helpful
I had such a lovely experience booking with Julie. Julie was so helpful and nothing was too much trouble for her. Made the experience of booking really easy.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you for your lovely feedback Nicole We’re so pleased Julie made your booking experience easy and enjoyable. We’ll be sure to pass on your kind words!
Absolute rip-off
Absolute rip-off. Do not be conned into buying one of these cards as a present for anybody. If you want to book any kind of flight or holiday, you have to go direct through them and they add on extortionate charges. I've just been looking at flights with Emirates that were £102 on the Emirates website and £104 on Skyscanner. I decided I would try and use my credit I have with Inspire. Rang up and queried the cost of the flight and it was £193.00!!!!🤣🤣 Deduct the £60 voucher I have and it brings me down to £133, £30 more than if id booked direct with emirates or skyscanner! What a joke .....
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you for your feedback Susan . We’re sorry to hear you’re disappointed with the price quoted.
As a travel agent, we don’t always have access to the same fares or booking classes that are available when booking directly with an airline, such as Emirates, or through certain online booking platforms. Some of the lowest promotional fares and specific booking classes are only available through direct bookings or particular platforms, which can result in a difference in price.
We’d be happy to revisit the quote for you and see whether there are any alternative fares or options available. Please email our fulfilment team at fulfilment@travelbyinspire.co.uk with your requirements, and we’ll be happy to take another look.
Kindest wishes
Inspire
Lucia at Inspire has been an absolute…
Lucia at Inspire has been an absolute star in booking our big family trip to Australia, with a side quest to Hong Kong on the way there. She was extremely patient and so sweet and helpful in making sure we got a great price, at the best times and with the best airlines for us. Thank you, Lucia. I would recommend anyone booking through Inspire to ask for Lucia 5 stars all round
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you so much for your wonderful 5-star review! We’re delighted to hear that Lucia was able to make booking your big family adventure to Australia, with your Hong Kong side trip, such a smooth and enjoyable experience.
We’ll be sure to share your lovely feedback with Lucia she’ll be thrilled to know how much you appreciated her patience, care and attention in finding the right flights, airlines and price for you.
Thank you for choosing Inspire, and we hope you have an amazing time in Australia and Hong Kong!
Pricing is questionable.
Was given gift card tried to use for a jet2 flight live price was 314. Inspire price 420. Used for UK hotel instead still slightly more expensive too. I would question how this is possible.
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you for your feedback. We’re sorry to hear that you were disappointed with the price difference.
As a travel agent, our prices can differ from those shown directly by airlines or other providers, as we do not always have access to the exact same fares, availability or booking conditions. Airline prices can also change frequently and may vary depending on where and how the booking is made.
We’re pleased you were still able to use your gift card towards a UK hotel, and we appreciate you sharing your experience with us.
very helpful
Paul (PW2) was very helpful with our hotel booking for our holiday, he was knowledgeable and looked into extras for us. Thank you
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
We’re delighted to hear that Paul was so helpful with your hotel booking and took the time to look into the extras for you.
He will be pleased to know his knowledge and support helped make your booking experience a positive one.
Very easy booking process with very…
Very easy booking process with very helpful member of staff - PW2
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you so much for your kind feedback Gemma We’re delighted to hear that you found the booking process easy and that our team member was so helpful. We really appreciate your support.
Very helpful staff and very friendly
Very helpful staff and very friendly
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you for your lovely feedback! We’re so pleased to hear that you found our staff helpful and friendly. We really appreciate your kind words.
PW2.
PW2.
Spoke to paul today and made my booking experience amazing. So smooth and stress Free thank you so much. Can not wait to make more memories with my family. Thankyou
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you so much for your wonderful feedback! We’re delighted to hear that Paul made your booking experience so smooth and stress free. We’ll be sure to pass on your kind words to him.
Paul was incredibly helpful with any…
Paul was incredibly helpful with any queries I had.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you so much for your kind feedback We’re delighted to hear that Paul was incredibly helpful and was able to assist with all your queries.
disappointed & feel unable to redeem
i have priced several holidays or flight only … i was bought these vouchers for my birthday i have found this company to be a lot more expensive than others i priced flights to paris with easyjet simply to just use them up but exactly same flights with inspire was £400 dearer so i obviously purchased from easyjet instead, i feel ripped of and unable to use them at a value of £450 im not getting anything for them as the prices are hiked and even if you ring them they can’t accomadate what you ask for would never purchase from this company very misleading as my friends thought id be able to use with the companies they are advertising ie easyjet tui this isn’t the case deffo wouldnt recommend i still have these vouchers 15 months after my birthday as there worth nothing really would love the company explain why same flights were so much more expensive and they was definitely same flights
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Good afternoon,
Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve been disappointed with your experience and understand your frustration, particularly as the vouchers were a birthday gift.
As a travel agent, our prices are based on live availability and pricing provided by the airlines and suppliers at the time of booking. There can be a number of factors that affect the final price, even when the flights and times appear to be the same, including baggage allowances, fare types, booking conditions, seat options and availability. This can sometimes result in a difference in price between a booking made directly with an airline and one arranged through a travel agent.
We would just like to clarify that the gift card cannot be redeemed directly with the airline or holiday supplier. This is outlined in the gift card terms and conditions, which are available to review before purchase.
We would, however, be very happy to help you find a suitable holiday or flight and make use of your £450 voucher before it expires. If you let us know your preferred dates and destination, we can look at the available options for you.
Kindest wishes
Inspire
When it all goes wrong, great companies stand up to be counted, Inspire do not.
Unfortunately we had an issue with our hotel booking that centred around a trip to London to attend the BST at hyde park with VIP tickets. On arrival at the hotel we found that our reservation was not made and had to spend an hour trying to resolve the problem by calling the emergency number which happened to be an international number. We were offered an alternative however this was not of an equivalent product and so sourced our own alternative accommodation.
Once our weekend was concluded we began the complaints process only to find that Inspire use a third party to book accommodation and the third party would take no responsibility for the issue caused and would not entertain offering any more than the cost of the original booking and a small compensatory amount.
We asked inspire if they would be willing to take a level of responsibility and they also refused to upgrade the compensatory amount, neither party willing to accept that our weekend had been impacted. Neither party even considered covering the cost of the international call an acceptable cause of action.
I’m afraid that I will not be using the company again and I would also advise anyone else to find an alternative booking arrangements.
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Good morning Rob,
Thank you for sharing your feedback. We’re sorry to hear you were disappointed with your experience. We feel that we have addressed all of your concerns fully through the complaints process and provided a response to the points raised. We’re sorry that you remain dissatisfied with the outcome and appreciate you taking the time to share your feedback.
Kindest wishes
Inspire
This company is borderline fraud
This company is borderline fraud, swindling money off customers. I had to waste my time and energy to file legal complaint against them.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
We’re sorry to hear you feel this way Ginny. If you would like us to look into your concerns further, please email us at fulfilment@travelbyinspire.co.uk with your details, and we’ll be happy to investigate the matter.
Regards
Inspire Team
This is scam company
This is scam company. They have outright rejected my voucher, hidden in small T&C's, despite taking the whole amount upfront from me. Beware while using these guys for service.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Hi Kevin,
We’re sorry to hear you feel this way. We can assure you that we are not a scam company and would like the opportunity to look into your concerns. Please email us at fulfilment@travelbyinspire.co.uk with your details, and we’ll be happy to investigate the matter for you.
Regards
Inspire Team
Great service
PW2 was very helpful and assisted me with booking a short break. The booking process was straight forward and I would certainly use this company again for the excellent service provided.
Thankyou
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you so much, Ann, for your wonderful review We’re delighted to hear that Paul was so helpful and made booking your short break straightforward and stress-free. It’s fantastic to know you received excellent service and would choose to book with us again. We really appreciate your kind words and look forward to helping you with your next trip.
Lovely smooth booking
Lovely smooth booking, very helpful agent Lucia was very friendly and patient. Great experience
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you so much, Tanya, for your lovely review We’re delighted to hear that you had such a smooth booking experience and that Lucia was friendly, helpful, and patient throughout. We’ll be sure to pass your kind words on to her. Thank you again for choosing us!
Manchester break
Paul was amazing handled my booking with easy process, also booked my sons stadium tour for when were in Manchester and recommended somewhere to eat which really helped as wev never been to Manchester so thank you and what an assest to your team 😀 thanks again lizzy
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you so much, Lizzy, for your 5-star review! We’re delighted to hear that Paul made the booking process so easy and went the extra mile by arranging your son’s stadium tour and recommending somewhere to eat in Manchester. It’s lovely to know that his help made your trip planning a little easier, especially as it was your first time visiting. Thank you again, and we hope you have a fantastic time in Manchester!
It was lovely speaking to Paul
It was lovely speaking to Paul. He was friendly and extremely knowledgeable.
PW2
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you so much for your 5 star review! It’s wonderful to hear that you enjoyed speaking with Paul. We’re delighted that you found him friendly and knowledgeable, and we’ll be sure to pass your kind feedback on to him.
Paul was great
Paul was great, extremely helpful and got my booking all sorted.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you so much for your kind feedback Shay ! We’re delighted to hear that Paul was so helpful and got your booking all sorted.
Lucia was very helpful and polite 😀
Lucia was very helpful and polite 😀
Michaela
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Inspire
Thank you for your kind feedback! We’re delighted to hear that Lucia was very helpful and polite. We’ll be sure to pass your lovely comments on to her. 😊
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