I upgraded to the annual subscription (£204 for the year, or £17 per box) after a fantastic 3-month trial at the end of last year. The October, November, and December boxes were brilliant, fille... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
I was a bit sceptical of buying the birthday treat box for my daughter however the 7 items she received were lovely and a great little treat for her Highly recommend treat box and will certainly be... Mehr ansehen
Was delighted to receive my first treat box and I am sure there ll be more ordered in the future. Beautifully packaged and really made my daughter's day ,as was bought as a gift. Would not hesitate to... Mehr ansehen
Unternehmen hat geantwortet
First time shopping with Treatbox but definitely not my last. A gorgeous range of products to pick from, excellent customer service and one very happy daughter who received a beautiful gift box on exa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.
Kontaktinformationen
1 Maunsell Road, , TN38 9NL, St. Leonards-on-Sea, Vereinigtes Königreich
- 01424552410
- zoecharlton@treatboxuk.com
- www.treatboxuk.com
4,6
Hervorragend
1565 Bewertungen
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Hat 96 % seiner negativen Bewertungen beantwortet
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Still not got my gift after 2 weeks…
Still not got my gift after 2 weeks waiting
Post sales customer service is rubbish
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hi Petra,
I’m really sorry to hear how frustrating this experience has been, I completely understand how disappointing it is when something expected quickly doesn’t arrive on time.
We can see that your order was dispatched promptly using Royal Mail Tracked 24, however it has unfortunately been delayed within their network, which is outside of our control. That said, we absolutely take responsibility for helping resolve this for you.
Our team has been in touch with Royal Mail and is monitoring this closely, and we’ve also been communicating with you directly to keep you updated. If your parcel doesn’t arrive, we will of course ensure this is fully resolved for you as quickly as possible.
We truly appreciate your patience, and we’re very sorry again for the inconvenience caused, this isn’t the experience we want for our customers.
Kind regards,
Team TB
Fabulous service
Fabulous service ! Thank you for insuring my parcel went to the two separate addresses after placing my order …I wasn’t expecting such a quick response and turn around - thank you !
Products are fantastic too and such a fabulous idea to pick someone up .
I shall definitely purchase again .
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Treatbox is brilliant…
Treatbox is brilliant, they are now my go to for anything presents, this year I have ordered I think 8 boxes already, birthdays, baby shower, Mother’s Day, Father’s Day…they have such a good range that you can pretty much cater for everyone. The build your own boxes allows you to create personal and tailored boxes to each individual person and the extras add a little more luxury.
Fast delivery and excellent customer service. I worry that I will run out of choices for the same people and it would be amazing to find some more male inspired items, maybe a choice of a more masculine box for things to go in would be great too.
Love this company..
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Exceptional service (and treats!)
Treated myself to a BYO box of 10 items and was delighted with my treats - several pairs of socks, gorgeous hair clip, bath oil, night time lavender spray, sweet treats, and some stationary.
Unfortunately (and very unusually) 2 small items were missing (coaster and a pin). However, almost as soon as I emailed the team I received an apology & those items were posted the same day, arriving the day after!! You definitely don't get that kind of service with large businesses- and that is why I'll always support TB even if little things sometimes go wrong. Already looking forward to ordering my next box of treats :-). Thanks TB for always being there.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hi Sandra,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you loved your Build Your Own TreatBox. We are so sorry that there was two items missing from your TreatBox but glad to hear that this issue was resolved quickly by our Team. We really appreciate your kind feedback and your support!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Yet again TreatBox have surpassed my…
Yet again TreatBox have surpassed my expectations. I choose to select a fill my own box which allowed me to select from am extensive choice of items.
Everything arrived quickly and was safely wrapped.
Would definitely recommend if you are looking for a unusual unique gift
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hi Cleverley,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad to hear that you loved choosing your own items for your Build Your Own TreatBox. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Treatbox does it again...Spot on with the gift mailing!
Absolutely delighted with Treatbox on this and every occasion, my friend enjoyed her gift.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
I use to subscribe to TB and took a…
I use to subscribe to TB and took a break, returning 5 years later. There’s been a lot of changes with this company in regards to products given. Although, I like TB and continue to look forward to the monthly treats, I did find on the March box to be rather underwhelming, not every month is going to knock your socks off, that’s fine. However…. What I like to see in subscription boxes is the product write up and the price of the product. I know TB offers the QR code, but the write up has no depth to it (sorry!) - the other gripe is, not stating if the earrings given are hypoallergenic, which loads of people I know can’t wear. I do find the TB logo on most of the products a bit much. I gave you guys 4 stars because I don’t want to come across as being horrible or trying to complain. TP gives us the opportunity to be honest in reviews and I’m sure Zoe and her team do the best they can. Thanks TB. X
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Thank you so much for taking the time to share this, and for coming back to us after 5 years 🥹 that genuinely means a lot.
We really appreciate your honesty too. You’re absolutely right, not every box will be a favourite, but it’s important to us that each one still feels thoughtful and exciting, so it’s helpful to hear that March didn’t quite hit the mark for you.
Your feedback on the product write-ups is especially valuable. We introduced the QR codes to be more sustainable, but we hear you on wanting more depth and detail (including pricing), that’s something we can definitely look at improving.
Also, thank you for calling out the earrings, that’s a really important point around hypoallergenic materials, and we’ll make sure we’re clearer on that going forward.
And noted on the branding too, it’s a balance we’re always trying to get right, so it’s helpful to hear your perspective.
We’re really grateful you’re still part of TreatBox and hope the next boxes feel much more like the ones you remember loving.
Thank you so much - TreatBox 💗
Treatbox is just wonderful
Always a joyful moment getting a treat box! The boxes never disappoint, lovely products, lovely packaging and positive experience every time.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Great selection of quality products and…
Great selection of quality products and packaging. Well priced. Use regularly. Thank you
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Will definitely be using again!
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hello,
Thanks so much for taking the time to leave us a review, we really appreciate it!
Thank you for making our day - TreatBox 💗
Favourite postbox item of the month
Favourite postbox item of the month. Very cute studs and notebook. I shall enjoy trying the facemask - it’s a Monday morning ritual to wake me up for the week. Very pretty box this month.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hi Lou,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad that your subscription box is your favourite post of the month! We are so happy that you loved this months earrings, notebook and facemask.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Perfect surprise gift
Perfect gift for my friend who loves little surprises. Quick delivery with options of whether to send direct or to me to deliver to person.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hi Michelle,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that your friend loved their TreatBox, that fills us with joy.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
I have used this company several times…
I have used this company several times as a way to send a thoughtful gift to those I love and they never fail to impressed. Every time I send a box, the person raves about it! The company itself has brilliant customer service and they have been so helpful today after I made a mistake with placing an order.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hi Lisa,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad that all of your recipients have loved their TreatBoxes, that really brings us joy. It is so good to hear that you received great customer service from our team. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Quality and cute gifts
Bought as a gift for my daughter and she loved it!! The packaging was beautifully presented and the item's perfect together. I would definitely order again. Also the hand written message is a fab idea. Rather than a typed one. Makes it feel more personal. Thank you Treat box xx
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hi Sharon,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that your daughter loved her gift and you were pleased with our packaging and presentation. We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Treatbox never cease to impress
Treatbox never cease to impress. I have a subscription and receive a little box of loveliness each month. Each box has clearly been lovingly curated and packaged with care. Contents are useful, delicious, thoughtful, whimsical, sometimes totally random but in a beautiful way. I highly recommend to anyone who thinks they deserve a little regular gift to themselves.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hello,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to leave that you love our Monthly Subscription Boxes, it really does make us smile to hear this lovely feedback!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
Great treat box for a friend
I was really happy with the box that was delivered to my friend - even better than I could have imagined. It was super easy and the tracking was fab. Thank you
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
My friend loved this
Delivered quickly and safely friend loved it
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
TreatBox just keeps getting better!
TreatBox just keeps getting better!
I discovered it on Instagram last year and have gifted almost 20 boxes for birthdays, celebrations and just as a treat for loved ones!
The gifts keep evolving and the options are constantly upgrading!
Great work team Treatbox!
You have smashed simple personalised gifting!
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hi Tia,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you love TreatBox and we would love to thank you for being such a loyal supporter of us!Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Valentine's gift
Got a gift for my wife on valentine's day. I ordered a day before and was scared about whether it will get to her on time, especially cuz it was a weekend but it got here fine. The pictures and description were accurate, therefore I knew exactly what i want to get for her. Great job by these guys!
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Great products
It’s so easy to select items for the box and the selection is so varied there are so many different options to choose from. The body products are high quality and the chocolate treats are delicious!
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TreatBox
Hi Camill,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you found our website easy to use and enjoyed our large variety of products. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
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