Tritex Games Bewertungen 

286
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great selection minatues s accessories and board games and other franchise model sets I really impressed with The board game I got from tritex games it's good quality lots good components and great... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This shop is small but has so much to offer the dungeons and dragons and boardgameing fans where as most shops do alot of Warhammer stuff this is the opposite way round. Staff are uniquely friendly... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered the board for Hero Quest. It arrived in excellent condition and quickly. Was really impressed the seller offered individual parts from the full game, this was really helpful as I'm only loo... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Tritex offers a massive offer of dungeon board games with good prices. There are always promotions and discounts (even 50% off) in many games and miniatures. I have purchased board games from Tri... Mehr ansehen

Unternehmensdetails

  1. Spielefachgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Tritex Games is owned and independently run by Jason Thornton. I have personally been involved in gaming circles for over three decades and have a true passion for the gaming hobby and all things sci-fi & fantasy. I always enjoyed playing games when I was younger but there was never a great range out there to play so I usually played the classics such as Risk and Monopoly. When I was a teenager I discovered Dungeons and Dragons and roleplayed for a number of years. In my early 20’s I got into playing collectable card games such as MTG and around this time I also learned to play other specialist games and was introduced to war gaming. I have always preferred playing shorter skirmish games such as Blood Bowl rather than larger scale battles and when WOTC introduced Dungeons & Dragons and Star Wars miniature games I played these for a while. I started up Tritex Games in 2004 as I found there was a need for a store that focused on supplying a large selection of fantasy and sci-fi miniatures for war gaming and roleplaying. The range has been growing ever since. In 2013 Fantasy Flight Games launched X-Wing miniatures and this game along with other popular miniature titles they produced such as Star Wars Imperial Assault and Star Wars Armada have become a core part of our range ever since. Tritex Games couldn’t be run without the help of a great team and I am fortunate to have the support of a great team my wife Bethany, Megann, Sandra, Sarah, Keyleigh, Joseph working alongside me. During the busy seasons and at trade shows my daughter Amber and a number of other staff come to work for us on a part-time basis and help us keep the orders flying out the door as fast as they come in. In 2017 we opened a new retail unit in Stafford for tabletop gaming and organising play.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

286 Bewertungen

5 Sterne
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1 Stern

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4,6

Alle Bewertungen

(286)

4 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Wonderful range of products, excellent communication

Ordered on Tritex's online store, they had an excellent range of products - I was looking to bulk buy a bunch of meeples for an upcoming D&D campaign, and they were selling them for amazing prices! The ordering process was very straightforward and the processing and shipping was very fast. No complaints at all from me!

15. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Poor Experience

*** Updated Review***

Received communication and advised unable to complete the order, however was offered an alternative option or a refund. Requested the refund which was processed quickly. Happy with the resolution and would be willing to order again in the future to see if it was just an unfortunate one off.

I placed an order in January for a Riftbound product which was due to be released on May 8th. I reached out via email on May 15th to see if there were any expected delays. I received a reply on 18th advising that they had my order and it would be shipped once they landed. I emailed again on the 11th June to see if they had any idea of when the product might be expected to land/ship, however I am yet to receive a response. I did put a message in the discord as wasn't sure what the expected response times are, but not sure if this will be acknowledged. This is my first time ordering from Tritex Games but it unfortunately hasn't been a good experience. I feel like the communication could be better, so you at least know what is going on. At this point I am unsure whether I will be receiving the product or whether it will be cancelled and I will be getting a refund. Given the current experience of my first order, I am unlikely to recommend/use again.

16. Juni 2026
Bewertung ohne vorherige Einladung
Tritex Games-Logo

Antwort von Tritex Games

Hi we have responded to e-mail and refunded the missing Priftbound products - I checked and contacted buyer directly and sorted - this was a allocation error but now resolved.

Bewertet mit 5 von 5 Sternen

Great Service - Fast Shipping

Leaving a 5 Star Review due to great service . Only marked down slightly as the shop could be more transparent that the premium shipping option has no tracking/is 48 hours rather than next day. (I appreciate more details can be found on the delivery details page - but the info could be more front facing - on the order page itself) using an untracked service with the increasingly unreliable royal mail makes it an absolute pain when its signed for as it potentially means 72 hours of having to wait at home with no hint as to whether the parcel is out for delivery or not.

13. Jänner 2026
Bewertung ohne vorherige Einladung
Tritex Games-Logo

Antwort von Tritex Games

Thanks we changed post as Royal Mail wouldn't guarantee 24hours on 1st class but will try to adapt the shipping info as suggested.

Bewertet mit 5 von 5 Sternen

Highly recommended

Ordered twice now for store collection. Order was ready for pick up within 24 hours both times. Nice and polite staff. Will be using again :)

4. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Second time round

Bought from this store about 2 years ago and didn't have a great experience, but wanted to give the benefit of the doubt.

Purchase arrived on time without any issues. Can't complain. Would definitely buy from again.

6. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I pre ordered journey together etb in…

I pre ordered journey together etb in January and didn’t got the item on launch date . I texted them on messenger and got response after few days . They told me I will get it when they get new allocation. I texted them on messenger again on 26 April but got no response from them .

I texted you guys on messenger . I still want the product if possible . I will remove the negative reveiw as long as i get the product.

Update : I still didn’t receive my item . I emailed them
Opened ticket as well but none of them
Were responded . Can I please get my refund . Thank you

10. Mai 2025
Bewertung ohne vorherige Einladung
Tritex Games-Logo

Antwort von Tritex Games

I have replied to all e-mails in regards to this set. there was an issue with our e-mail last weekend but otherwise I checked all e-mails have been replied to. The set was spilt into 2 shipments and the irony is the second shipment is coming next week. All retailers in the UK have had the same issue that is completely out of our hands. We have offered customers a refund if they did not want to wait. I am very sorry you have had issues with receiving our emails - it may be worth checking your spam or calling us tomorrow. Your Journey Together order will be shipped as soon as we have stock - hopefully later this week.

Bewertet mit 5 von 5 Sternen

Great experience with Tritex

Great experience with Tritex, several orders now and all arrived in good condition.
Most recent order had one item out of stock due to an issue on the supplier side, but Jason kept me informed throughout and even sent out the rest of the order ahead of time before dispatching the remaining item separately as soon as it came in.
Good to know that even if there's a problem, they'll put it right, I'll order from them again.

24. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent sellers for Pokémon

Excellent sellers for Pokémon. They split my preorder up as the release dates were spread out so I wasn’t sitting waiting for the final date for all my products, which is really appreciated! Great communication over email and on their orders page. Will be back!

17. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Honourable and trustworthy

I pre-ordered some Prismatic Evolutions items at very reasonable prices. While various scandals unfolded about removing seals or "losing stock", Tritex stuck to their promise and delivered the items I ordered at the prices they originally offered. Thank you for being a straight shooting company in a difficult time for the hobby.

10. Februar 2025
Bewertung ohne vorherige Einladung
Tritex Games-Logo

Antwort von Tritex Games

Thanks for the feedback we try our best to work with integrity at all times :)

Bewertet mit 5 von 5 Sternen

Thank you Tritex

My boyfriend and I keep going back to Tritex as they have great customer service and value the customer!

We received our prismatic evolutions pre orders today, on time and well packaged. Thank you Tritex!

6. Februar 2025
Bewertung ohne vorherige Einladung
Tritex Games-Logo

Antwort von Tritex Games

Your very welcome - Thanks for your feedback

Bewertet mit 5 von 5 Sternen

Dungeons master's handbook alt cover

Ordered the dungeons master's handbook alt cover to be delivered to Australia due to it being in very limited supply here. Cost and shipping were reasonable and delivery occurred quickly.

12. Dezember 2024
Bewertung ohne vorherige Einladung
Tritex Games-Logo

Antwort von Tritex Games

Your very welcome - Thanks for your feedback

Bewertet mit 5 von 5 Sternen

Great price and service

I ordered the Viticulture Essential Edition board game from their website. The price was very competitive, it was delivered in good time and the customer service was excellent. I'm very impressed and will use again.

1. Oktober 2024
Bewertung ohne vorherige Einladung
Tritex Games-Logo

Antwort von Tritex Games

Your very welcome - Thanks for your feedback

Bewertet mit 1 von 5 Sternen

Wouldn't honour a preorder price on…

Wouldn't honour a preorder price on their website and part cancled my order. Will not respond to calls, email or texts to cancle the rest of the order.

1. Juli 2024
Bewertung ohne vorherige Einladung
Tritex Games-Logo

Antwort von Tritex Games

There was a pricing error on one of 3 pre-order lines - the customer was aware of the obvious error (a £23 new product priced at £5 and I contacted them to explain that we could not accept and order for a product that cost us more than twice what they paid. We responded to the customers e-mails but unfortunately we missed a phone call so it is untrue that we did not respond and we agreed to cancel the rest of their order as soon as they requested it. We are a small business and cannot afford to be losing money on products in this way. I did apologise for the inconvenience and will again here. I don't believe this warrants a 1 star review though but understand the customer is dissapointed at not getting a crazy bargain.

Bewertet mit 5 von 5 Sternen

Just recently purchased items from…

Just recently purchased items from Tritex-Games from the US. Extremely satisfied with the quick response and shipment of items. Would recommend people to purchase from them and would continue to make purchases in the future.

16. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service - had a query about what I wanted to order so phoned, and they were very knowledgeable and helpful. Received my order promptly. Will definitely use again.

4. Dezember 2023
Bewertung ohne vorherige Einladung

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