TUI Ireland Bewertungen 

I am not one to write a review but just had to for Karla at Tui Wilton as she actually save my life, i was recently tasked to book a holiday for my friend’s 40th birthday for 6 girls, Karla was absolutely fantastic from start to finish.
She took the time to really understand what we were looking for and gave us some brilliant suggestions on locations that perfectly suited the occasion. Her knowledge of each destination was incredibly helpful — she explained not just where to go, but what there was to do when we got there, which made planning so much easier.
Nothing felt like too much trouble, and she was always happy to answer questions and there was many emails from me. You can tell she genuinely cares about making sure everything is just right.
A big thank you as well to Karla in Tui Wilton I’ll definitely be using her again in the future we all had the best time x

We haven’t been on our holiday just yet, but I needed a name correction on my booking and spoke to Karen this morning. She was fantastic — so friendly and helpful. She sorted everything really quickly and even offered to call me back so I didn’t have to sit on hold while she contacted the airline directly. Five‑star service and a real credit to the team.

This isn’t a reflection on the customer service staff, who were brilliant once I reached them, but as a NI resident I struggled to get through on the NI contact number listed (028 90 389 387). After lots of attempts between yesterday and this morning, it just wouldn’t connect and kept giving the “all lines are busy” message. I eventually topped up my credit to call the ROI number instead — and got straight through to Karen, who resolved everything perfectly.

It was easy to book. Very good value. No problem. Holiday in 3 weeks so hoping my choice is good. Thank TUI

super to deal with great staff

Easy to use great for people who are not technical like myself

Booked Package holiday for july - website easy to use - adult only hotel with transfers included - looking forward to it.

A good offer in what seems a nice place and normally the back up if there is a problem TUI has come up trumps

I felt the app was very easy to use .Also great holidays with amazing prices paying of your holiday makes it alot better.If your booking a holiday go with Tui ❤️

TUI Cresent shopping cntr limerick, amazing staff

Easy to book. Great service.

Straight forward booking. Fair price

I deal with the TUI shop in Clondalkin, Dublin. I find the staff there to be extremely helpful, very knowledgeable and very friendly. It's really good to have issues dealt with or questions answered by a real person rather than a chatbot.
Samantha, Nicole, Faye and Corina are always ready to help and their friendly demeanour is outstanding.
They go a long way to make the often stressful task of booking a holiday - especially a group holiday - a very plesant experience. You should be very proud and appreciative of these lovely ladies.

Ease of booking, flight, transfers and hotel, and the price was excellent compared with the exact same holiday been booked separately

Everything sorted - baggage - transfers - all inclusive cruise and rep at the hotel. Well done

Had lovely experience with Katie in TUI Mahon Point yesterday. She instantly asked the right questions to get to know what we wanted from a holiday and went over and beyond searching until she found the right property. She had a lovely friendly manner and built a rapport quickly. Thanks Katie

You had to keep going back and forth to change your flights

No problems booking on line

I booked a holiday online one evening and on receiving the email confirmation realised I had incorrectly entered my name in place of my daughter's. I phoned TUI the next morning and they said they would make the name change at no cost on their side but that Ryanair would charge me a fee of €115.00 to make the change. After a number of phone calls and talking to a Ryanair chatbot, I had to pay. A very stressful situation (and bad experience) that TUI could easily prevent for its customers if its website had a simple Alert warning to double-check passenger details before confirming.