After my wife destroyed our conservatory window locks, I contacted Upvcstore, sent them photos, measurements etc., and received a recommendation for a suitable replacement product. Arrived quickly, fi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They took 6 days to send return details, they took 20 further days to approve full refund, only a partial refund was received, had to do a credit card charge back to get full amount. According to Co... Mehr ansehen
Seriously make absolutely certain you follow their website instructions to the letter. I have completely renewed two doors without any difficulty or problems so 5 stars there. Communication is non exi... Mehr ansehen
Having ordered a special front door cylinder lock I had a query and was emailed by Ava who dealt with me and communicated promptly. Ava demonstrated a very professional approach coupled with excelle... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
....
Kontaktinformationen
Vereinigtes Königreich
- www.upvc-store.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 15 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ordered a sliding patio door handle…
Ordered a sliding patio door handle weeks ago. It still hasn’t arrived Iv tried ringing, WhatsApp messages and email with no response.
Ordered two pairs premium handles
Ordered two pairs premium handles, which arrived promptly as described. Unfortunately some of the order was damaged in transit, but was able to resolve with uPVC-store by contacting directly.
Excellent , friendly service
I ordered a new APECS lock cylinder from UPVC Store just over a week ago with some extra keys. I made an error on the order and Joe was very helpful in sorting it out. The new cylinder arrived next day, was fitted and the key registered with APECS with a secure PIN. This week, I ordered four more cylinders keyed alike to the original. Again, Joe was very helpful in sorting this out. The locks and keys are made to order by APECS and shipped out directly. I received a phone call from APECS requesting my secure PIN to authorise the making of the new locks, so their system really works! New locks arrived next day and work perfectly with the original keys. Top quality products from APECS and first rate service from UPVC Store. Highly recommended and I will definitely return for future cylinders/keys.
Exactly what was required repaired …
Exactly what was required repaired handle fault, good delivery
First time using this company and I am…
First time using this company and I am so very pleased to say it has been a positive and good experience. Joe Edwards helped my brother and I get some Yale locks which were out of stock till March he kindly offered us APEC ones with the same specifications at no extra cost which was accepted as we needed the new locks. Even better the delivery was super fast and everything was as it should be. So extremely grateful to Joe for all his time and help and support. Highly recommended and have told friends and family members. Buy with confidence for an efficient quick service for quality locks. Thank you.
Postage Rip Off
Absolute rip off when it comes to postage charges. Charged £15.99 for Royal Mail 24 Next Day Delivery and the item was sent using the cheapest of the cheap delivery companies EVRI, and item was not delivered on time, in fact still not delivered.
This was sold as Royal Mail delivery and I will be looking into this further as potential fraud.

Antwort von UPVCSTORE LTD
I received my tilt and turn handle…
I received my tilt and turn handle which worked perfectly and was great quality but one of the little caps was deformed - Really a cosmetic issue but a bit pesty. I contacted the company and can say their service was absolutely spectacular, from start to finish. They were so quick, efficient and professional answering my query and arranging to get the part to me all within less than 36hrs. Wouldn’t hesitate to recommend - if only every company was this good!
Arrived on time and product worked well!
Quality of the products and the quickness of supply are 2nd to none 😉
Found the site on Google 😉
Web site very easy to navigate, product descriptions easy to find what you want.
Awful company
Awful company. Waited 10 days for my order, then used their chatbot to find out when it would be delivered. Never got an answer, but received a partial refund the next day. No explanation. And why they would refund all but 85p, we shall never know. Avoid!
Almost can’t fault this company
Almost can’t fault this company, however, the goods took 11 days to arrive thanks to the courier. By which time too late for purpose. When asked for refund I got no reply .
Superb service from start to finish
Superb service from start to finish
The staff were so very helpful and fast delivery of products
Highly recommend this company
Very impressed with the quality and…
Very impressed with the quality and price of the letter plate which arrived in super quick time.
Item exactly as described,I can't praise this company high enough,I will definitely recommend them to all of my friends and neighbours.
I could not fault the customer service
I could not fault the customer service. They went above and beyond to help me find an external door handle that had become obsolete.
I would certainly recommend with no hesitation. FANTASTIC
Great Service & Quality Products from UPVCStore…
Ordered a door handle from UPVCStore, which was delivered early, it was good quality, as described & undamaged. Unfortunately, I had ordered the wrong part & had to re-order, but the return process was easy. UPVC Store Customer services were very helpful.
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