What an amazing customer service rep David who saved our holiday yesterday. After a problem with our air awning whilst pitching up on holiday , David saved the day for us . Vango should be so proud to... Mehr ansehen
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Das sagen Bewerter
Don’t buy a Vango air awning bought a balletto and first 2 trips last year great then 3rd use middle tube burst Fixed on return 2 nd trip out this year another tube burst. They really know how to ru... Mehr ansehen
No product is perfect, it’s what happens when something goes wrong that shows how good a company is. I had a problem with my awning at a family festival. There happened to be a Vango guy (Ivan) on sit... Mehr ansehen
We ordered an expensive Sierra Air TC 300 airbeam tent described as "deal for small families or couples looking for a more luxurious tent". The tent arrived faulty in 2 respects: 1) a missing strap on... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Tents, Caravan Awnings, Motorhome Awnings, Sleeping Bags, and Rucksacks. Camping in 2025, Vango continues the environmental efforts & created the new Earth Collection tents, which are made using 100% recycled materials!
Kontaktinformationen
AMG Group, PA14 6TD, Port Glasgow, Vereinigtes Königreich
- 01475 746 002
- info@vango.co.uk
- www.vango.co.uk
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Das haben sich andere Leute angesehen
Excellent service.
Quick speedy delivery
Great multi use awning
Vango air hex. This inflates in about 5 minutes with a foot pump( once you’ve remembered to close 2 of the 3 valves) it has withstood over 8 hours of up to 40mph winds on the Isle of Mull. Deflates quickly and easily and packs away if folded fairly neatly but with the oversized bags there’s room for mistakes.
VANGO Extremely poor quality
Extremely disappointed, we purchased a Vango Tuscany 380 just over 12 months ago and every time (3) we have used it one of the inner tubes has burst. As a result we have an awning which is completely unfit for purpose. The replacements cost us approximately £50.00 a time. So far this awning has cost us over a thousand pounds to buy And a further £150.00 for replacements. I intend to write a report to the Caravan and Motor Home Club to let people know just how poor Vango products are now. We have had a Vango awning before and only needed to replace one inner tube in about four years at a cost of approximately £36.00 that is fair enough but £50.00 per use is ridiculous.

Antwort von Vango
Great fast service excellent product
Not resistant to strong winds
During strong winds in Cornwall the last pole boke in two places. I had to buy a new tent. I had a vango before and it had three entry's. This tent has one entry and I think that is a mistake. If the tent stands it is better when you can leave it on al less windy side.
Speedy delivery service
Speedy delivery service , I needed the item for a camping trip and it arrived in time . Another item ordered was the wrong size , no problem with return and refunded very quickly
Thanks Vango
Great prices quick delivery
Basically it all comes down to quality…
Basically it all comes down to quality and being made as cheaply as possible in china. First trip out and its missing eyelets where there should be some. Stitching is very poor and worse is that the tent isn't waterproof. Vango used to be a trusted name but now its profit before quality unfortunately. They are not the only ones who Chinese manufacturing though. Check where the tent you want is made before buying would be my only advice and give Vango's a miss.
Just received my tuscany 500 air awning…
Just received my tuscany 500 air awning on Wednesday past took with us on Fri when we put it up noticed stiching had frayed at 1 of zip points on side door and same on draught skirt at bottom of awning and when we where packing away we notice that material had given away at seam on roof at airbeam at the side this was our first time purchasing a vango and it's not cheap so really not happy about this I'm unsure whether to take a replacement
Vango Air Beam
After we had a Vango Airbeam tent for years, as we moved on to caravanning we decided to buy a Vango Airbeam awning. We thought this would be of equal quality. We bought the Rapide II 400 Air Awning at the end of April 2019, used it a couple of times, but then for obvious reasons (COVID) it wasn't used for a couple of years. We were away beginning of May when we heard loud popping noises, like a gun going off. When I looked at the awning the main beam had failed and the inner liner had blown it's stiches. I'm no stranger to Air Beam tents so I know to make sure it's the correct pressure and it was, but still the stitching failed. I checked the camping spares website but they don't have any stock of the main beam now and since it's discontinued I don't think they ever will. Now I'm stuck with an awning, Sky liner and carpet that's of no use. Very disappointing.
UPDATE. I've just received an email from Vango saying they don't have any in stock or know when they will have them. No advice on where to send it to to get repaired. Now I'm left with hundreds of pounds worth or awning that may a s well be binned. I'll not be buying any more Vango products, based on my experience I would advise others to do the same.
I recently purchased a Galli CC Air…
I recently purchased a Galli CC Air Tall drive away awning from Vango, which I used during my recent camping trip, unfortunately we had a rainy day and we noticed that it was leaking, I therefore contacted Vango (AMG group) and was extremely impressed by the service received, the leaky awning was collected the following day and today a week later a replacement awning arrived, very impressed!!
Good communications and quick service
Vango Galaxy 300 for bike packing comfort
Our Vango Galaxy 300 has proved to be an ideal tent for 2 on our cycle trip along the Elbe from the sea to source over 5 weeks.. We especially like the foyer keeping us dry in wet weather. We have added a few extra elastic guys to stop the rain getting onto the foyer groundsheet. We can also secure the bikes in the vestibule.
Useless doesn’t fit round window very gappy. Becomes wet inside canvas when heavy rain
Bought a van go air awning, suppose to be able to fit snuggly over windows. Instructions useless. Watched videos and also asked store where I bought it but still flaps about cannot get a tight fit. Triangle things absolutely useless a bit of wind and they move leaving great gaps. Supposed bard down side do not wrap round properly. If heavy rain becomes wet inside awning complete e as are of money.
Hassle free online ordering!
Was out of stock when initially looking, however signed up for e mail notifications once back in stock.
Duly received e mail that item was back in stock, hassle free ordering online, delivered promptly!
Quick delivery
Quick delivery.
Product as promised and easy to install.
Nervous about ordering as I wasn't completely sure about how the product would look, how big, adaptable and okay for a single person but it was okay.
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