Ordered, been ten days and it hasn’t been sent out, no replies to emails or no one answered the phone, had to go through my bank to get this refunded, this has gone downhill
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Still haven’t received my order that’s now only 6 days late however. NO reply to emails. Phone goes un answered. They have no Instagram nor Facebook anymore, X was last updated in April! I had a di... Mehr ansehen
Order stated 1-2 working days and the items were only sent out 4-5 workings days. Email was sent to customer services to see when they will be arriving and no response. At least I did get my items b... Mehr ansehen
Ordered 28/8/26 obviously had confirmation of my order tried emailing them ringing an message on the email an numbers provided no answer I’m guessing I’m never seeing what I’ve bought
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great quality vapes and friendly staff.
Great quality vapes and friendly staff.
They send an email saying item…
They send an email saying item dispatched but contacted Royal mail a they said it’s only a postage label an no item has been dispatched. Tried to call no reply emailed no reply

Antwort von Vapour Vape
Ignorant staff
Good selection of vapes and good delivery however their customer service is appalling, 4 emails sent over the past 3 months and no one has bothered to reply to me, I will be taking my business elsewhere.
Update in response to your reply:
No it wasn't the incorrect email address, vapourvape at hotmail dot com, is the address on your website and the address I had been speaking to Emma and Ashley, the phone number never connects either.
I also earned rewards to the value of £30, but after trying to redeem these time and time again I was then told by Ashley they had stopped this reward programme and were not willing to honour my rewards despite earning them during the time their reward programme was active.

Antwort von Vapour Vape
Great service
The vape i ordered was discontinued, so vapor vape chose a vape for me & it is perfect. Great delivery service, Will definitely use your website again. Once again thank you

Antwort von Vapour Vape
Terrible customer service
Terrible customer service, waited nearly 3 weeks for refund , between mixed up orders missing orders and now faulty product, never again will i use this company
Steep delivery charge now
Shame to see they have put the price up on delivery to £4.50 which to me seems pretty steep otherwise can’t fault them other than the fact a faulty disposable was sent out and was told I’d have to return it which would have cost me money when I have ordered a lot from these guys I thought a little vape wouldn’t be too much to ask for replacing

Antwort von Vapour Vape
Brought 2 more vapes from here…
Brought 2 more vapes from here wonderful.service can not fault them ordered Sunday and arrived to day thank you so much ninja vapes

Antwort von Vapour Vape
I recently had a fantastic experience…
I recently had a fantastic experience shopping with Vapourvape. The selection was impressive and great customer service. Quality of the vapour exceeded my expectations.

Antwort von Vapour Vape
Highly recommend
I placed an order with them, it came next day (which was free) unfortunately some of the pods did leak (these things happen) but I spoke with them and they were very helpful even though he was away on a business trip and resolved the issue.
The disposable Lost Temple device lasted just over a month which is really good for one of them.
Will definitely order again! Highly recommend

Antwort von Vapour Vape
Great customer service
Great customer service, thank you

Antwort von Vapour Vape
I’ve been ordering from this company…
I’ve been ordering from this company for months and never had any issue. Fast delivery, great prices and products always perfect. The only minor issue was a code for discount didn’t work so got in touch and they replied so quick and gave me a new code to use so I literally can’t fault them.

Antwort von Vapour Vape
High quality vapes delivered both fast…
High quality vapes delivered both fast and discreet. I recommend this to anyone needing their nicotine fix

Antwort von Vapour Vape
Great service
Reasonable prices. Has always been on time next day delivery for me. And support was very helpful and quickly changed my order when I ordered wrong one. 10/10 overall, would recommend over other stores.

Antwort von Vapour Vape
I ordered next day delivery on Monday…
I ordered next day delivery on Monday and the delivery company are claiming that the package was never sent out. I have tried to contact them multiple times but have been ignored so far.

Antwort von Vapour Vape
Exceptional Selection, Swift Delivery, and Stellar Customer Service
I recently had the pleasure of shopping at Vapour Vapes, and I must say, my experience was nothing short of exceptional. From the extensive selection of vapes to the impressive delivery speed,
First and foremost, their collection of vapes is second to none.
Moreover, the delivery service provided by Vapour Vapes is incredibly fast my order arrived promptly. The efficiency and reliability of their delivery process is impressive.
Outstanding customer service. Ashley, one of their dedicated team members, went above and beyond to assist me with any inquiries or concerns I had. His knowledge and expertise is truly commendable.
Overall, I cannot recommend Vapour Vapes enough. Their remarkable selection of vapes, speedy delivery, and top-notch customer service make them a standout in the industry. If you're in search of a reliable and customer-centric vaping supplier, look no further than Vapour Vapes.
I guarantee you won't be disappointed

Antwort von Vapour Vape
Amazinggg
I have now ordered several times from Vapour Vape. Prices are reasonable with what is available on the market as a whole, the offers they continuiously provide are good, and the fact they have next day free delivery included is favourable. Delivery has always been excellent and on time. I like the fact there is constant updates from beginning to end of order. Orders are well maintained and packaged. When I did have an issue with a faulty vape, customer services were readily available, courteous and professional. They resolved my issue swiftly. I would highly recommend this company as I have always had positive experiences with themselves.

Antwort von Vapour Vape
Great!
Great selection of vapes and fast delivery. Customer service is great, if you have an issue with an order it is resolved quickly :)

Antwort von Vapour Vape
Best Vapour shop online
I’ve been using Vapour Vape for some time now & on my experience the best online vapour shop I’ve used.
Great customer support and the choice of product is outstanding.
Delivery is excellent because you can check your delivery status Online through the couriers app they use.
100% recommendation from
Anthony York

Antwort von Vapour Vape
10/10
Recently ordered got exactly what I wanted at a good price and good delivery, 10/10

Antwort von Vapour Vape
Found a perfect upgrade from my old…
Found a perfect upgrade from my old device with the help of vapour vape. Very happy. Can’t wait to shop again

Antwort von Vapour Vape
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







