Vodafone UK - Bury St Edmunds Bewertungen 

265
TrustScore 5 von 5

4,9

Unit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

265 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(265)

41 724 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Johh is awesome

16. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Bury St Edmunds

Hi there Peter,

Thanks for your feedback regarding Johh. We're glad you had a great experience!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Richard was Brilliant

Richard was Brilliant! We had difficulty getting our broadband sorted, so visited the store. Richard is friendly and super knowledgeable about everything Vodafone. He calmly took us through our options and we even saved on our original option! He also checked we were on the best deals on our mobiles. It’s so refreshing these days to find a super guy like Richard who wants to give his best to the customer and clearly the company too. Thanks Richard I hope to see every time I visit the store

11. Jänner 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hi there,

Thank you for your review. We're really happy you had a great experience in store and Richard was able to help you.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

John was incredibly helpful and…

John was incredibly helpful and answered all my questions regarding my change of ownership plan. Top marks!

10. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Bury St Edmunds

Hi Matt,

Thank for your review and feedback for John.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Richard was very helpful and polite

Richard was very helpful and polite. Excellent effort.

7. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Bury St Edmunds

Hi David. Thank you for your review for Richard. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very friendly and helpful service…

Very friendly and helpful service that's why I have returned yet again for my new phone

2. Jänner 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hi Hutchens,

Thank you for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Amazing!

Such a lovely team, super helpful. Answered any questions we had, great customer service

2. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Bury St Edmunds

Hi Asha,

Thanks for reviewing, and sharing this great feedback for the team.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great understanding of the products and…

Great understanding of the products and happy to help with all queries.

31. Dezember 2023
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Antwort von Vodafone UK - Bury St Edmunds

Hey Skelts,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Using mobile phone abroad

Had a question about using my mobile phone abroad as I don’t really know anything about that and Richard was very helpful in explaining what I needed to do,was also very friendly and polite.

31. Dezember 2023
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hey Carl,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

John was great

John was great. He was efficient in sorting our upgrades.
Unfortunately the system would only let him put one of our phones through.
He then went above & beyond to fix the issue with the other 2 phones, which we were then able to pick up the next day.

31. Dezember 2023
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hey Stephanie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Richard is a very pleasant young man

Richard is a very pleasant young man, with a very detailed knowledge of the various Vodaphone terms and contracts. He had a very confident attitude. He researched a number of options available to me, and gave me all the detailed information on everything. He made it very easy for me to choose the way forward, and I am very pleased with the new deal. Thank you Richard, very professional.

28. Dezember 2023
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hi John,

It's great to hear about your recent experience. Thank you for taking the time to review, and share this feedback for Richard.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Richard is friendly and helpful

Richard was very helpful when I was undecided about which phone and deal to get. He guided the way and was very patient with us and helped sort everything out! He was very friendly too! Thank you Richard.

21. Dezember 2023
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hey,

Thanks for letting us know what an amazing job Richard did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Richard was brilliant

I went to try to get help with a problem I had been unable to resolve in a very long phone call to Vodafone. I was told at first that they could not help me but then Richard stepped in and offered to try. He was brilliant. All was done for me. He was patient, kind and courteous to an old lady which was much appreciated. I am hugely grateful to him for his willingness to help and impressed by his knowledge and skill. Thank you so much Richard

15. Dezember 2023
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hey Margaret ,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Efficient and saved me money

15. Dezember 2023
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hey Philip,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great friendly service

Great friendly service. Very helpful and informative. Answered all my questions. Very personable and funny.

13. Dezember 2023
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hi Charlotte,

It's great to hear your feedback. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Richard was great

Richard was great, really sound advice. Give him a pay rise, all of them too

5. Dezember 2023
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hi Nick,

Thanks for your kind words and taking your time to share the experience in store with Richard.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

John got my phone back working he’s…

John got my phone back working he’s awesome

26. November 2023
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hi Sally,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Richard was super helpful.

3. November 2023
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hi Damian,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

John is amazing...got me back into my…

John is amazing...got me back into my phone.

22. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Bury St Edmunds

Hi Eileen,

Thank you for reviewing! It's great to hear your feedback for John.

If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

My contract had finished

My contract had finished, vodafone got me a better and cheaper deal, Richard was polite, helpful and patient, I could not ask for more

21. Oktober 2023
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hi Andrew,

Thanks for reviewing, and sharing your feedback for Richard. This is great to hear.

If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

He was very helpful and understood what…

He was very helpful and understood what I was looking for

21. Oktober 2023
Bewertung ohne vorherige Einladung
Vodafone UK - Bury St Edmunds-Logo

Antwort von Vodafone UK - Bury St Edmunds

Hey Frances,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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