Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Mehr ansehen
Unternehmen hat geantwortet
Unit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Mehr ansehen
Unternehmen hat geantwortet
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Mehr ansehen
Unternehmen hat geantwortet
Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Mehr ansehen
Unternehmen hat geantwortet
Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Vodafone UK - Bury St Edmunds
Richard was Brilliant! We had difficulty getting our broadband sorted, so visited the store. Richard is friendly and super knowledgeable about everything Vodafone. He calmly took us through our options and we even saved on our original option! He also checked we were on the best deals on our mobiles. It’s so refreshing these days to find a super guy like Richard who wants to give his best to the customer and clearly the company too. Thanks Richard I hope to see every time I visit the store

Antwort von Vodafone UK - Bury St Edmunds
John was incredibly helpful and answered all my questions regarding my change of ownership plan. Top marks!

Antwort von Vodafone UK - Bury St Edmunds
Richard was very helpful and polite. Excellent effort.

Antwort von Vodafone UK - Bury St Edmunds
Very friendly and helpful service that's why I have returned yet again for my new phone

Antwort von Vodafone UK - Bury St Edmunds
Such a lovely team, super helpful. Answered any questions we had, great customer service

Antwort von Vodafone UK - Bury St Edmunds
Great understanding of the products and happy to help with all queries.

Antwort von Vodafone UK - Bury St Edmunds
Had a question about using my mobile phone abroad as I don’t really know anything about that and Richard was very helpful in explaining what I needed to do,was also very friendly and polite.

Antwort von Vodafone UK - Bury St Edmunds
John was great. He was efficient in sorting our upgrades.
Unfortunately the system would only let him put one of our phones through.
He then went above & beyond to fix the issue with the other 2 phones, which we were then able to pick up the next day.

Antwort von Vodafone UK - Bury St Edmunds
Richard is a very pleasant young man, with a very detailed knowledge of the various Vodaphone terms and contracts. He had a very confident attitude. He researched a number of options available to me, and gave me all the detailed information on everything. He made it very easy for me to choose the way forward, and I am very pleased with the new deal. Thank you Richard, very professional.

Antwort von Vodafone UK - Bury St Edmunds
Richard was very helpful when I was undecided about which phone and deal to get. He guided the way and was very patient with us and helped sort everything out! He was very friendly too! Thank you Richard.

Antwort von Vodafone UK - Bury St Edmunds
I went to try to get help with a problem I had been unable to resolve in a very long phone call to Vodafone. I was told at first that they could not help me but then Richard stepped in and offered to try. He was brilliant. All was done for me. He was patient, kind and courteous to an old lady which was much appreciated. I am hugely grateful to him for his willingness to help and impressed by his knowledge and skill. Thank you so much Richard

Antwort von Vodafone UK - Bury St Edmunds

Antwort von Vodafone UK - Bury St Edmunds
Great friendly service. Very helpful and informative. Answered all my questions. Very personable and funny.

Antwort von Vodafone UK - Bury St Edmunds
Richard was great, really sound advice. Give him a pay rise, all of them too

Antwort von Vodafone UK - Bury St Edmunds
John got my phone back working he’s awesome

Antwort von Vodafone UK - Bury St Edmunds

Antwort von Vodafone UK - Bury St Edmunds
John is amazing...got me back into my phone.

Antwort von Vodafone UK - Bury St Edmunds
My contract had finished, vodafone got me a better and cheaper deal, Richard was polite, helpful and patient, I could not ask for more

Antwort von Vodafone UK - Bury St Edmunds
He was very helpful and understood what I was looking for

Antwort von Vodafone UK - Bury St Edmunds
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.