Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Mehr ansehen
Unternehmen hat geantwortet
Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Mehr ansehen
Unternehmen hat geantwortet
Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Bury St Edmunds
Vom Unternehmen geschrieben
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktinformationen
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Vereinigtes Königreich
4,9
Hervorragend
265 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Brilliant as always
13. September 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Thanks for the excellent review, Karla. We love to see your positive feedback! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Popped into Vodafone for an upgrade and…
Popped into Vodafone for an upgrade and to add my partner to my account. I received fantastic service from both John and Brandon. Both were very friendly and approachable! Very chatty and know how to have a laugh, making the customer service experience fantastic. Thanks gents
8. September 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi there,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
And she lived happily ever after with her eSIM
The tale is too long to recount so I will just hit the highlights. I bought a new iPhone 15 in the states not knowing what an eSIM card was only to discover that I needed to convert my UK number to an eSIM as well. There were many, many visits to my local shop in Bury trying to fix the matter. I always received excellent service and a kind smile. Brandon, John, the “Red Viking” as he is referred to and all the rest of the store where absolutely delightful! It took quite awhile but I now have a working UK eSIM card. Five stars just isn’t enough praise. I give them 10 stars!
7. September 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hey ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John in store was amazing.
John in store was amazing.. Vodafone simply could not complete a transfer of account and we left Vodafone John brought us back but Vodafone over the phone do not listen
24. August 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hey Doreen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John was excellent
John was excellent. Welcoming as soon as I entered and very on the ball and clear with all advice
15. August 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Tony,
This is a great review for John. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
John & Nichole where brilliant from…
John & Nichole where brilliant from walking in to leaving the bury store. They both were amazingly helpful.
A***** service
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Nicole,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A***
Great customer service and very helpful friendly service.
Very professional polite great staff
A******
John
Nichole
Thankyou
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Phillip,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
If I could give John 6 stars he'd get…
If I could give John 6 stars he'd get it.. very helpful and understanding about special data needing transfering
23. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Jean,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the support John has provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Really helpful,friendly and fixed my…
Really helpful,friendly and fixed my problem
13. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Ruth,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful & Patient
10. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Tonya,
Thanks for taking your time to leave this review for our Bury St Edmunds store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
John and Cassie help me get up and…
John and Cassie help me get up and running with new phone
8. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hey Jill,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
John helped me get back into phone
6. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
John my sorted my phone out..with pop…
John my sorted my phone out..with pop up..
30. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Roy,
Thanks for this amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent customer service
Really helpful, polite, courteous and knowledgeable staff; Tom went out of his way to find the best deal to suit my specific requirements and helped me to navigate the transfer of data from my old phone to the new one. Everything was done in store in a professional and efficient manner, and when I returned a couple of days later with one or two further queries, they were quickly resolved. Excellent customer service - thank you!
19. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Catherine. Thank you for your glowing review for Tom and the team. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was jelpful and didnt over…
John was jelpful and didnt over conplicate it
22. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Bob. Thank you for your review for John. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A very helpful consultant who explained…
A very helpful consultant who explained the details clearly
17. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Lesley,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service from Jon
Excellent service from Jon. Knows his product and service inside out.
10. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Nick. Thank you for your review for Jon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extraordinary service
John was extraordinarily friendly, helpful and made me feel at ease purchasing a new broadband package and even managed to get me to switch mobile providers as added bonus!
8. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Lisa,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
John was excellent even for an O2…
John was excellent even for an O2 customer
8. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Andrew,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very pleasant
Very pleasant, knowledgeable and helpful advisor called John
7. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Bury St Edmunds
Hi Andy,
Thanks for the positive feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.