I have just been with John at Vodafone Hanley and I must say how impressed I am with his customer service. He went above and beyond with me to ensure that everything I needed doing was done. I had Iss... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Mehr ansehen
Unternehmen hat geantwortet
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Mehr ansehen
Unternehmen hat geantwortet
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Hanley
Vom Unternehmen geschrieben
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktinformationen
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Vereinigtes Königreich
5,0
Hervorragend
638 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Excellent service from john
Excellent service from john, he was polite and helpful, true gentleman
3. September 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
I have just been with John at Vodafone…
I have just been with John at Vodafone Hanley and I must say how impressed I am with his customer service. He went above and beyond with me to ensure that everything I needed doing was done. I had Issues with my old phone but after a lot of persistence he managed to fix it which I'm very grateful of!
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey ryan,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Iftab was fantastic
Iftab was fantastic! Thank you so much for sorting mine and my sister's phones out and broadband. You were really helpful 🙂
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey Naomi,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amenah was very kind and supported me…
Amenah was very kind and supported me throughout the whole process, the staff and the manager were really kind and helpful when I needed that support.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey Arif,
Thanks for the lovely review and fantastic support for Amenah. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful
Wonderful, very professional and personable served by munya
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey Evelyn,
Thanks for the lovely review and the fantastic support you’ve shown for Munya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We went to Hanley today with the aim of…
We went to Hanley today with the aim of speaking to ee regarding broadband and phone contract and cancelling it and going to Vodafone so when we arrived at the Vodafone shop we spoke to a man about changing to Vodafone so we sat very briefly and then Paul asked us to come and take a seat and explained everything that we wanted to change over so paul got up some options for broadband and they were a lot cheaper than ee so agreed to swap and paul did everything that was needed to swap our broadband over and we didn't even need to speak to ee about anything it was all swapped over really quickly with a day to receive the new box and activation date. Fantastic. Then my husband wanted to swap his mobile over to Vodafone aswell so he looked at price for Sim only deals but then out of curiosity checked how much it would be for the new Google pixel 11 pro, so for the price of the broadband and sim only with ee he could get a new phone and the difference between old contract Sim and broadband was £7 more with a brand new phone. So my husband was very happy with swapping over and getting a new phone for a few pounds difference. It didn't stop there, I've been with Vodafone for as long as I can remember but I queried about my Sim only contract to see about a new Samsung s26 ultra (I've had the s20 ultra and s23 ultra and I absolutely love the phones camera) and for not much more i could have the s26 ultra so that was also sorted for us today.
Honestly couldn't recommend Paul enough when trying to swap things over, we had a laugh over us trying to sign with a mouse (not very easy) and both of us came away happy and with new phones.
I've never had any problems with Vodafone but it was so nice to have a laugh whilst sorting things out.
Fantastic customer service Paul, Thank you.
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey Nikki,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Seen straight away
Seen straight away, listened to requirements, saved money and walked out with a new phone.
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
"Hey Carl,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Paul was very nice and very helpful
Paul was very nice and very helpful. Answer all our question. Great service
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Adam was very friendly
Adam was very friendly, went above and beyond to explain and was very patient with m, he is a gentleman
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey Colin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Adam was friendly
Adam was friendly, helpful and understanding, thank you very much
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey Lin,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Me and my husband visited Vodafone in…
Me and my husband visited Vodafone in Hanley today morning where Ryan helped us, answered all of our questions, offered great deals but most importantly was patient and very understanding.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks for your service Iftab
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey Hama,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was such a delight to deal with…
John was such a delight to deal with my phone was being run over with adverts and he resolves it in minutes, can't thank John enough
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hi Fradley, thank you so much for your wonderful review and the amazing support you’ve shown for John, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
From start to finish it was 5 star
From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one device to another and needed help as I was unsure what to do.
The team were brilliant in helping and did everything from start to finish.
Mo especially was great to deal with and even kept the phone in store while the swap over was happening allowing us to get in with our day while we waited.
Thanks to Mo and team, as always for sorting us out.
23. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam waa really helpful and made my…
Adam waa really helpful and made my experience feel very comfortable
23. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hi Mark, thank you so much for your wonderful review and the amazing support you’ve shown for Adam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Served by chan as sorted and looked…
Served by chan as sorted and looked after me for the second time hes been amazing with me thankc again chan your a star .
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hi Anthony, thank you so much for your wonderful review and the amazing support you’ve shown for Chan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Visit to Vodafone and met a very…
Visit to Vodafone and met a very helpful member of staff paul he was absolutely brilliant a definite talented member of your company a most a definite talent and very helpful gentleman and very polite
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to fix my three account got…
Came in to fix my three account got service by a guy called munya. My three home broadband was coming to an end Munya told about the Vodafone one and the good benefits. I agreed to getting the home broadband and munya made the transition perfectly for me thank you
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey Samantha,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was very helpful not just with my…
Ryan was very helpful not just with my upgrade of my SIM only plan but also with talking about WiFi offers
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
Hey Matt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store with a problem on my…
Came into store with a problem on my phone, john sorted it in minutes for me, great service from john
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hanley
"Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
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