Vodafone UK - White City Bewertungen 

556
TrustScore 5 von 5

4,9

Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The staff who work at the store super helpful and well trained, I believe the name was Dana who really was patient and helpful to sort out lots of complications on my account. Dana took her time fix... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a great experience at the Vodafone store. The staff were friendly, professional and very helpful. Nagulan took the time to explain everything clearly and made the whole process simple and stress... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a wonderful experience with Imman. She was incredibly kind, helpful, and patient throughout the whole process. She took the time to listen, explain everything clearly, and made sure I felt sup... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

556 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(556)

41 063 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

This is the worst mobile phone shop I…

This is the worst mobile phone shop I have ever been served by .. I purchased a new plan and gave them my PAC number for the migration of my number from EE to them They said it will take 48 Unlimited Max Red Plan, 4 days later not happening ..called customer service they said I have to wait 9 days over the bank holiday period with no number whatsoever till they fix the mistake the store has done . AVOID!!

13. April 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hey Ahmed,

We sincerely apologize for the delay in the migration process and want to assure you that our commitment is to deliver high-quality services.

You can reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm

If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Asmaa was amazing thank you!

Asmaa was amazing thank you!

16. April 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hey Halyna,

Thanks for the lovely review and fantastic support for Asmaa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Stephan helped me alot

Stephan helped me alot. Great customer service

15. April 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hey Bakta,

Thanks for the lovely review and fantastic support for Stephan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Vodafone sales Help

Lateral thinking , clarity and excellent explanation of options and how I can actually be a better communicator within a brand new plan which is affordable adaptable and expandable .
Should selling Rockets 🚀 airlines or buildings .

13. April 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hi Trevor. Thank you for your review. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service!!!

Great service, really worked everything out for us very patiently.

10. April 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hey Patrícia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Asmaa was super helpful and patient…

Asmaa was super helpful and patient with my decision. Amazing work !

9. April 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hey,

Thanks for the lovely review and fantastic support for Asmaa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Stephan was absolutely BRILLIANT in…

Stephan was absolutely BRILLIANT in assisting me with my upgrade today. As a customer of 19 years, I could not be happier.

7. April 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hey,

Thanks for the lovely review and fantastic support for Stephan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great experience excellent service was…

Great experience excellent service was lovely to have a contract with Vodafone the lady make it very easy for me thank you 🙏

2. April 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hey Rawdha,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Stephane was very helpful

Stephane was very helpful. He explained the process fully and the upgrade actually worked out cheaper. Top man.

1. April 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hey Matthew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, super helpful and patient, went above and beyond to support.

28. März 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hey Carla,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Thank you

I just want to start by saying a massive thank you t to everyone in the store but especially Naheem!
Honestly I can not thank him enough he was so friendly, kind and patient with my mum and I .
He took his time explaining and helping my mum with the best deal that suits her.

Thank you Naheem and your team for exceptional service!!

20. März 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hey Tammy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

stellar service

Steph was very friendly & patient. He explained everything about the switching process

25. März 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hi Keziah,

This is such a great review for Steph. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

Asmaa is very helpful in terms in my…

Asmaa is very helpful in terms in my need and she’s solve all my problems regarding of my plan she’s very kind and polite and easy to talk . For me if I will get another plan I will come to her directly

16. März 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hi vhie,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Sudenaz was excellent in explaining the…

Sudenaz was excellent in explaining the upgrade and the cost involved and her service was impeccable

19. März 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hi Hani,

Thanks for taking your time to share this experience in store with Sudenaz. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

I am extremely please with my service…

I am extremely please with my service at Vodafone today, soha was very knowledgeable and helped me through the entire process of getting my query sorted with an amazing price plan.

19. März 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Thanks for sharing your fabulous feedback for Soha. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent experience

I recently visited the Vodafone store and had the pleasure of being assisted by Asma. She was absolutely fantastic from start to finish! I needed help with a SIM-only contract, and Asma went above and beyond to make the entire process smooth and stress-free.

Her attention to detail and thoroughness truly stood out. She took the time to explain every aspect of the contract, ensuring I fully understood my options and what would work best for me. Her friendly and professional attitude made the whole experience enjoyable, and I left feeling confident and satisfied with my choice.

Thank you, Asma & lovely team, for your exceptional service! You’re a true asset to the Vodafone team!!

12. März 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hi there,

Thanks for sharing your fabulous feedback for Asma. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Soha was very helpful and very nice

Soha was very helpful and very nice. Would absolutely recommend always. Helped me with looking at my previous providers contract and helped save me money. Amazing help from her and her manager Chadi.

12. März 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hi Abokaml,

Thanks for your review for Soha. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

Brilliant service by soha

Brilliant service by soha

12. März 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hi Abdullahi,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Soha was very helpful and efficient she…

Soha was very helpful and efficient she quickly solved my query and was a very friendly and polite individual

11. März 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hi Choco,

Thanks for your review for Soha. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

Kadz gave me amazing service

Kadz gave me amazing service

10. März 2025
Bewertung ohne vorherige Einladung
Vodafone UK - White City-Logo

Antwort von Vodafone UK - White City

Hello Abdo,

Thanks for letting us know what a great job Kadz did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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