Warwick Castle Bewertungen 

139
TrustScore 3 von 5

3,0

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

UPDATE: interestingly when I said I was putting my experience on Trustpilot they gave a refund! Just watch out - no customer service they just want your money. Accidentally bought one too many ticket... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Had a good day out there. The falconry display was very, very impressive. The dungeon part was also well worth going to. The castle itself well preserved. The one thing I despised was the number of k... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Whilst the Castle and history is attractive the type of language used by attraction staff is not acceptable especially in the dungeon experience in front of children. The cafe beneath the castle was u... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had an amazing time our family aged from 14 to 57 years old. We attended a blue light event which had a few nice touches free parking, discount in Gift shops free games/face painting for children... Mehr ansehen

Unternehmensdetails

  1. Vergnügungszentrum
  2. Unterhaltungsagentur
  3. Eventmanagement-Firma
  4. Veranstaltungsplaner

Informationen, die aus verschiedenen externen Quellen stammen

Experience one thousand years of jaw-dropping history; great battles, ancient myths, spellbinding tales, pampered princesses, heroic knights and the dark Castle Dungeon.


Kontaktinformationen

3,0

Akzeptabel

TrustScore 3 von 5

139 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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3,0

Alle Bewertungen

(139)

16 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

The negative reviews sum this place up

Warwick Castle: an important piece of English history prostituted in the name of greed and profit.
Castles should be government owned as they are an integral part of our heritage.
Website says 'All day entry £26.00', Booking is £32+, the website states 'From £43 to stay overnight',Booking starts at £645.
I queried this and included their web address, they say they can't find the relevant website; I replied with THEIR website address again, no reply.
Now they say the £26.00 is the Christmas ticket cost; nothing saying that and it is July?
The age of banditry has evolved, not disappeared.

19. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Needs more information on times ofshows

The falconry was fantastic never seen one as skilled as that. The jousting was another brilliant show with the finale of the display riders was something else. Down side of visit was told to use app on phone for information about shows but no Wi-Fi on site. No times being published anywhere of times of shows once you are inside the grounds, the leaflet given at entrance tells what’s on but no times. Intresting visit but need more information to help enjoy all that is offered.

18. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

All this place needs now is a…

All this place needs now is a rollercoaster. Warwick castle is a major part of English history, the king maker experience wasn't good enough or big enough . Having paid over £60 entrance for two adults and £6 parking then was going to be charged £10 each to go look round the dungeons, total rip off, it's ok for kids but if you're interested in English history it's the Merlin entertainment version

17. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Welcome to rip-off Castle

The Castle entrance fees used to be structured, with child and concessions tickets cheaper. Now all over 3 are charged each over £30. Taking my wife and my son's family cost around £200 AND they charged another £12 for parking 2 cars, and mote to enter the dungeons and the Priness's tower. The bird display was great and food not too expensive, but no trebuchet and no jousting. And it shut at 4.00 pm, so we didn't get to see everything that was open. It has become a rip-off moneymaking machine and not worth it. Poor value for money.

25. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Admission for 2 adults 78 Pounds + 6…

Admission for 2 adults 78 Pounds + 6 pounds parking.
Not worth it at all as it is just castle. A very money making business.
Was here from the Netherlands to visit but worse ever seen in the UK for that money

18. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent fun filled day great for…

Excellent fun filled day great for children of all ages. plenty of food choices, friendly and helpful staff, some things maybe a bit pricey, although overall lots to see and do. Definitely a great day oit

2. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing Experience

The castle was an amazing experience, so interactive for the children. It is really well laid out and so much to see and do we struggled it do it in one day.
All the staff were really friendly, helpful and engaged brilliantly with all of the family. A real credit to the company and obviously enjoy their jobs.

13. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

A Rip Off!

We arrived at the Castle car park shortly after 2.30pm. By the time we had parked, walked along a lengthy path, paid for our expensive £6 car parking ticket at a payment booth and then finally reached the ticket office, where we queued for tickets, it was gone 3pm. Unfortunately, we were told that the Castle closed at 4pm and the cost of the tickets would be £48 (£24 each). We weren’t prepared to pay such an extortionate amount for under one hour’s time in the Castle. We were told we could not get a refund of our car park fee of £6. We are not happy at all! A warning to others - don’t pay for parking until you leave. The cost of a day ticket would have been £26 each, an extortionate £52 for both of us, plus £6 to park. We are retired and on fixed incomes, and the cost of tickets and car parking is, in our view, excessive. We are very upset that we could not get our car park fee refunded and we will not be visiting Warwick Castle ever again.

22. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not “ a great day out for all” but a bad day out for evryonr

Your claim to be ‘great day out for all the family” is a complete joke and totally untrue. My 3 adult children, husband and 4 year old granddaughter all paid full price for a day’s admission ticket . I have walking difficulties and normally I am able to get a carer’s ticket for at a discount or for free as I walk with a stick and need support especially with stairs and steps. Having booked in advance as advised on your website, I read the accessibility guide which stated I would have to prove I claimed disability benefit ( which I don’t) and go through a very laborious process to obtain any discount whatsoever. I now find out I could have got some discount by buying a ticket on the day just by presenting a blue badge but could not do this online. Very many people do jot claim DDA but do have a blue badge so your online booking form must explain this. Your policy is discriminatory and shows your attitude of not trusting your disabled customers as they have to be seen in person to prove they have a mobility issue. There was supposed to be a lift allowing access to the Great Hall but it was out of order (and there was no prior warning of this at the entrance and I did expect to have at least have access to that room without having to negotiate steps . I realise other areas would be inaccessible but I was aware of this heforehand. After enduring a tour of the inside of the castle and a trip up a tower and on the ramparts my Grandaughtrr who had paid the full price and. 2 year old grandson were looking forward to playing on the Zog playground and were very disappointed for it to be closed due to ice. When I can understand you had no control over this it ought to have been advised on the website at least told to usas we were entering the castle. Three of our party traveled from London and one is a teacher and all of us wished we had gone to Windsor. Castle or even better the English Heritage venue of Kenilworth Castle both of which have better access arrangements and attractions for children. I think Warwick Castle has become a theme park and it has not been an improvement. Before this happened I have visited the castle a few times before but several years ago but at a total cost of £168 for my family on this occasion, I will certainly advise my many friends with grandchildren not to visit you and my daughter who works as a primary school teacher in the Midlands will certainly inform her colleagues of her poor experience . I run a support group for disabled people and will do the same.You must be.aware that ‘castles’ are a theme on the primary curriculum and you need to do so much better if you wish to attract school visits, visits by families with children or disabled visitors. Your communication methods with customers are appalling and unworthy of an industry such as yours.How disappointing and what a waste of money and my family”s time,

22. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disgustingly over priced

Disgustingly over priced! You will have to remortgage your house for a day trip here! £37 per person entry fee, £10 parking fee and then once your inside you have to pay extra for everything else - for £37 entrance fee and £10 parking everything else inside the castle should be included but nope! You have to pay extra for the 5 minute archery attraction where you get to shoot one arrow, you have to pay extra to go in the dungeon then it’s £20 for 3 photos they take of you before entering the dungeon, you have to pay extra to go in the witches tower, a slice of pizza is £8.. the list goes on. surprised they don’t charge you to use the toilets!! Which by the way are DISGUSTING! it’s honestly just the biggest rip off ever. I understand they need money to maintain the castle but that’s just taking advantage of people with their obscene prices.

16. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Castle After Dark Halloween Event

Disappointing from start to finish, expensive and queues were so big we didn’t even bother to do the last experience as the first 2 we’re so boring and we had queued for so long.

There are basically 3 experiences The Hunted which we queued for and took 40 mins, didn’t jump or scream once utterly boring, the Haunted Hallows which was equally as disappointing, and The Crest for which the queue was so long we didn’t even bother. I had also paid extra to do the Dungeons and these were the only good part of the evening. I would avoid this event at all cost as totally boring and you spend 80% of your night queuing for experiences that are completely rubbish. The only scary part to this event for me was the price I paid and the money I lost.

22. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Would be zero stars but it wont let me

Would be zero stars but it wont let me! We stayed the night in one of their freezing cold tents, they put us next to a foot path so had loads of noise! The food was pretty poor, there are no places for smokers and the staff are quite rude! I feel ripped off and wont go there again!

26. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Dragon Slayer event good but…

Dragon Slayer event should have been fantastic and 2nd half definitely was. BUT seating is flat and stage not high enough, only on 22nd row but couldn’t see anything on the stage. Spent first half looking at back of man’s head and a mob that a women held in air filming whole thing. For 2nd half sat on a bench at the side and could see everything. Should just have bought cheapest tickets rather than £32 tickets.

22. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dirty & Bad customer service

We rented a room at Knight’s village. It was dusty and had many spiderwebs all over the place.
The problem was that I found about 5 spiders when we arrived, two of them quite big. I went to the reception I asked for a hoover or spray (any kind of help) they didn’t have anything to help me. They said someone will come and have a look but no one came. I was with my little girl so I decided to leave but my money was not refunded, not even an apology for the inconvenience…

10. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

we attened warwick castle we have been…

we attened warwick castle we have been numerous times. we enjoy the knights and the falcons immensley and we decided to go to the consevertory for some food. i am disabled so stairs pose a problem. we wer given a table and menus. we were disapointed by the limed choice of food available to us neither the choice of sandwichs or mains spoilt our trip and we had to find a vender outside who served a good choice of food but we found it diffucult to find some where to sit to eat it .and we were disappointed by this situation. normanly we would take a packed lunch and i think this will be the choice in future

29. Juli 2022
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

No CASH

Nice place , friendly staff , good shows but expensive for gifts and when you have young children they always want something , and you cannot use cash. So grandparents give kids money for treats but they cannot use the cash and not all families have money in their banks to pay on their cards . Some families save a long time for treats for their kids but the castle want more and take as much as they can , shame ☹️

25. Juli 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This was going to be a great night…

This was going to be a great night after waiting so long plus a year of personal things. They sent tickets eventually in the wrong names! I can't stand for 2 hrs so why not do a picnic style .we did not go but fighting to get money back we lied to. I have say I'm glad looking at reviews. I'm ill no way would I have coped and I can't believe they took food off you . I hope mr buble gets to know from his management team and 1 hour for 200 no !!!

20. Juli 2022
Bewertung ohne vorherige Einladung

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