Wedgwood Bewertungen 

Not very impressed. Placed an order for an anniversary gift. No indication that product was not in stock and delivery promised in 3 to 5 days. A week later I chased and was told:

"Thank you for your email and apologies for the delay in coming back to you.
Unfortunately, we are experiencing some order delays. Therefore, we regret to inform you that your order may not be with you within the delivery times previously advised."

No real steer as to when they might see fit to ship it. Cancelled order and have bought from John Lewis...

I purchased a snow globe from the website just before Christmas,and had to call customer services 2 weeks later to see why it hadn’t been delivered. I was told that they would look in to it, but had no return phone call. I received an email a few days later telling me that my order had been cancelled and they had sold out. I phoned again, telling them that this was extremely poor service, that at the time, I could have purchased the globe on Amazon, and that it was a gift for a family memeber who collected their globes and now would not have their 2019 edition. I asked them to find me one, which to their credit they did, via their factory shop. Come on Wedgwood, I have purchased your products for 30 years, sort yourselves out. We don’t want another of our great British manufacturers going the way of Royal Worcester!!