Westcoast Properties Bewertungen 

171
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had a really positive experience with Westcoast Properties. Gemma and Emily were absolutely fantastic — always friendly, helpful and quick to respond whenever we had any questions. They made the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've been dealing with the Pathway branch. I'm a first time buyer and was looking for flats in my area. Craig was brilliant and really helpful and quickly understood what I was looking for in my ideal... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really helpful, thorough, polite, great customer service. Craig was able to identify what I was seeking in a property, very straightforward. Im in the process of buying. I have to say Westcoast is one... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Completion today. Westcoast sold our property for us. Professional, helpful, good turnaround, regular communications from everyone. We had comms with most of the team, but our main contacts were Helen... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Immobilienagentur

Vom Unternehmen geschrieben

Established independent sales and letting agent covering Bristol, North Somerset and Somerset.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

171 Bewertungen

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4,6

Alle Bewertungen

(171)

29 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Westcoast Lettings

Overall fantastic first experience with Westcoast, whilst everyone I have dealt with has been great, I cannot talk highly enough of Brad who heads up the lettings team and it is clear to see why. Having dealt with Brad over the past few months following the transfer of management of my properties to Westcoast it is safe to say I have never met such a passionate, dedicated and experienced person within the sector which is a pretty bold statement I know. After 15 plus years experience in being a landlord I think I can safely judge that well! I have properties that are managed by other agents in London and other cities and they simply do not even come close to the service I have experienced with Westcoast but in particular Brad. I knew right from the first meeting Brad was the right person to take over management of my properties in Bristol, rather than just the usual phone call and typical 'sales pitch' I got from every other agent I spoke with, he invited me to a coffee shop and right from the start of the meeting to the moment we shook hands it was nothing more than refreshing, in the space of two hours there was no 'pushy sales pitch' or trying to bad mouth other agents (this is something I experienced a lot speaking to other competitors), Brad took a lot of time understanding what I am looking for in a management agent and why I was not happy with my current one which again I did not get this from other agents, it was simply a case of why they are best and here is our fees. Every promise Brad has made he has delivered and more so, if any landlord reading this is not feeling how I have described in this review you need to go and have a coffee with Brad.
I am sure Brad will be a little embarrassed if he reads this but if Brad ever moves closer to London, I have already offered him a position in my company as finding people like him is rare and all joking aside I sincerely hope Westcoast appreciates Brad like myself and probably most other clients of his do and never lose him.

25. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Westcoast Properties

Hi Gary

Thank you so much for your superb review, absolutely amazing feedback. We're very proud of our lettings team, headed up by Brad, we believe they provide an excellent service from start to finish but it's always good to have it validated.

Thank you for your business.

Kind regards

Nick Webber - Director

Bewertet mit 5 von 5 Sternen

The West Coast Patchway team

The West Coast Patchway team, especially Jeet, made our journey as a first time home buyer a dream. Incredibly responsive, professional at all times and incredibly kind. Thank you!

20. Februar 2024
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Antwort von Westcoast Properties

Hi Dela
Thank you for your amazing review, we really appreciate you taking the time to share your experience!

Best wishes in your first home!

Nick Webber - Director

Bewertet mit 5 von 5 Sternen

Proactive and helpful

Matt and team were incredibly proactive and helpful from start to finish. Stress free and a breeze to work with, if given the choice I’d make sure I work with this team every time.

22. Jänner 2024
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Antwort von Westcoast Properties

Hi Dan, thank you for taking the time to leave us a review, it is very much appreciated. Thank you for you business.

Kind regards
Nick Webber - Director

Bewertet mit 5 von 5 Sternen

I’ve used Westcoast Lettings for many…

I’ve used Westcoast Lettings for many years
They go beyond expectations I can’t recommend them enough.
You wont find a service as good as they provide.

12. Februar 2024
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Antwort von Westcoast Properties

Thank you for your fantastic review, it's great to feel appreciated!!

Kind regards

Nick Webber - Director

Bewertet mit 5 von 5 Sternen

hi i am very happy with the help and …FIRST CLASS SERVICE AT WESTCOAST

hi i am very happy with the help and the way the staff at burnham dealt with my sale and buying of my new home sue was most helpfull though out the whole process. megan was a great help in the early stages of both sale and buying .Thanks to the staff i would use westcoast again and tell anybody who is thinking of selling to use westcoast GREAT SERVICE

9. Februar 2024
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Antwort von Westcoast Properties

Hi Richard

Thank you so much for taking the time to leave us a fantastic review, it is much appreciated.

Thank you for trusting in us to sell your property and for purchasing your new home through us as well.

We wish you all the best in your new home.

Kind regards

Nick Webber - Director

Bewertet mit 5 von 5 Sternen

Westcoast staff are truly wonderful

Westcoast staff are truly wonderful. Customer service is top class.

We have been dealing with them for many years. Nothing is too much trouble.
Portishead
Nailsea
Weston
We have dealt with these 3 branches and again all members of staff are a pleasure to deal with. Knowledge and assistance are excellent.
Brad - Area Manager- Portishead he is truly wonderful and incredibly helpful. Brad has a lovely nature and excellent customer care skills. A pleasure to deal with as with all the staff that we have dealt with.

Other members that we have dealt with are also wonderful and
Nick - Portishead
Rachel - Nailsea
Kelly - Weston

I find their keen spirit to assist - it’s like a breath of fresh air.

Go raibh mile agat m( A 1000 thanks in Irish to all of them)

June

9. Februar 2024
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Antwort von Westcoast Properties

Hi June

Thank you for so much for your superb review, it's really appreciate. I am so glad to hear that you have had a great service from all the branches and members of our team that you have dealt with!

Thank you and thank you for you business.

Kind regards

Nick Webber - Director

Bewertet mit 5 von 5 Sternen

My Experience with mike snr and Craig…

My Experience with mike snr and Craig from west coast was amazing ,thay are realy understanďìng the real estate business,me &brother bougt two appartments in paphos with mike snr &craig, i will keep in working with them in the near futher ,i thank you very much mike snr &craig,thanks west coast🙏💜

10. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you West Coast

I would like to thank West Coast in Weston Super Mare for managing my rental property for many years. I have always found everyone to be very helpful and friendly but I would like to thank Kelly in particular. To say she has gone the extra mile is an understatement. She is so friendly but always professional and nothing is too much trouble for her. I know if I leave a “problem” with Kelly it will get sorted. She is a real ambassador for West Coast and they are lucky to have her.

27. Jänner 2024
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Antwort von Westcoast Properties

Hi Diane

Thank you for taking the time to leave us such an excellent review, it is appreciated and I know Kelly and her colleagues from the Property Management Center will also appreciated it.

Thank you for your business over the years.

Best wishes

Nick Webber - Director

Bewertet mit 5 von 5 Sternen

We have had a bumpy ride

We have had a bumpy ride, trying to sell 2 houses and buy another. The staff at Westcoast Burnham on sea, were absolutely outstanding, especially Sue Picton and Megan. Sue was so kind and helpful, especially very reassuring when we felt very down, and like a terrier was always on our side, finding out things we needed to know, and never letting us down. Thank you again Sue, you were terrific, and would highly recommend you and Westcoast staff.

26. Jänner 2024
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Antwort von Westcoast Properties

Hi Sandra
Thank you for your excellent review, it really is appreciated.

Best wishes in your new home.

Kind regards

Nick Webber - Director

Bewertet mit 5 von 5 Sternen

Seriously great estate agents - friendly, efficient and just great people to deal with

As surprised as I am to be leaving a review for an estate agents, I have been so impressed with Westcoast Properties that I felt they were really deserving of one! I bought a property through them recently and everyone I dealt with was very friendly, human and just generally nice to deal with (very different to what I have experienced in the past! - they are NOT your stereotypical estate agent).
I primarily dealt with Rachael and I found her to be all of the above and also really communicative and efficient - I was impressed how quickly she responded to emails (including outside of usual office hours) and when she said she would sort something out she did. Even though I wasn't the seller, I felt like Westcoast were still working on my behalf too and it made the whole process feel seamless and easy (exactly how it should be yet never is!!)

I would also like to give a special mention to Anthony (who showed me a different Westcoast property while I was on my house hunt - not the one I bought) who had to be one of the loveliest and most knowledgeable estate agents I have met. He was also very generous with his time and incredibly diligent in answering my questions, to the extent he followed up on a query I had and got back to me the next day to clarify (even though it wasn't something especially crucial) - something estate agents often say they will but never do! My overwhelming experience of viewing properties is being shown around by people who a) know nothing about the property, b) no nothing about properties in general and c) seem profoundly uninterested in the viewing in general - but Anthony was the complete opposite. Hence Westcoast Properties surprised me at every turn!

Would definitely recommend to anyone and I will be thinking of them should I come to sell my house in the future. Thank you Westcoast for making a difficult process simple and agro-free!

10. November 2023
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Antwort von Westcoast Properties

Hi Elisabeth
What a fantastic review! Thank you so much for taking the time to leave such a comprehensive account of your experience, it is much appreciated.

We wish you the very best in your new home.

Best wishes

Nick Webber - Director

Bewertet mit 5 von 5 Sternen

Swift and professional

Sold a house for us very quickly and professionally. Will use them every time. Highly recommend!

21. November 2023
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Antwort von Westcoast Properties

Thank you for your review, much appreciated.

Kind regards

Nick Webber - Director

Bewertet mit 5 von 5 Sternen

To potential property buyers

To. Potential property buyers
We had the good fortune to be able to purchase a property through Westcoast agents Portishead.
Although it turned out to be a difficult journey the staff were absolutely wonderful.
In particular Nick, Linda and Claire.
We have so much admiration and gratitude for all their kindness and professional help.
Elizabeth and David

31. Juli 2023
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Antwort von Westcoast Properties

Hi Elizabeth and David,
Thank you for your superb review, it is much appreciated.

We hope that you are settling in well in your new home.

Best wishes

Nick Webber - Director

Bewertet mit 5 von 5 Sternen

House move from Burnham to Berrow

Our move took much longer than expected for reasons out of our control, however West Coast were fantastic, particularly Sue Picton and Megan Jouxson who kept us informed throughout the period from offer to completion. We would most certainly use West Coast again as they acted professionally and impartial.
Best regards Martin and Donna

30. November 2023
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Antwort von Westcoast Properties

Hi Martin and Donna, thank you for taking the time to leave us a review, it is very much appreciated.

We wish you all the very best in your new home.

Kind regards
Nick Webber - director

Bewertet mit 5 von 5 Sternen

First Time Buyer

We didnt get off to the best start when we booked a viewing for and the poor estate agents car broke down and I nearly gave up on the house because i thought it was a sign lol! However i am glad i did not! Megan came and met us to show us around and we fell in love! Megan was so lovely and helpful! Also big shout out to Theresa and Sue who have been super helpful as well! Again couldnt fault anyone- even down to me asking the most ridiculour of questions! Nothing was too much! Great estate agents! Thanks so much! Cant wit to see you Friday for key collection day :-)

27. November 2023
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Antwort von Westcoast Properties

Hi Hayley
Thank you for your superb review and I'm glad you didn't give up on the house!

Best of luck with the move on Friday and we hope you'll be very happy there.

Kind regards

Nick Webber - Director

Bewertet mit 5 von 5 Sternen

Excellent service from Nailsea branch

We had a great service from Rachel and the other members of the team in Nailsea. We received emails whenever there was a viewing with a phone call with the feedback from the viewings. We would definitely recommend and would use again

4. November 2023
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Antwort von Westcoast Properties

Hi Julia

Thank you for leaving us a review, it is much appreciated and thank you for choosing Westcoast to market your home.

Best wishes

Nick Webber - Director

Bewertet mit 5 von 5 Sternen

Great service from a great team.

Excellent service from the Patchway branch.Helen Duthie the manager was fantastic.
She was constantly updating us on the progress of our sale.She made the whole process run smoothly.
A special mention for Jeet who is part of the team.
She was helpful and efficient with any information we needed.
We are so glad we chose Westcoast for our sale,and would have no hesitation in recommending them if you are thinking of selling your property.

29. September 2023
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Antwort von Westcoast Properties

Thank you for your superb review, Marilyn and Charles, we really appreciate you taking the time to write about your experience.

Thank you for your business and best wishes in your new home.

Kind regards

Nick Webber - Director

Bewertet mit 5 von 5 Sternen

First time buyer, lovely team very professional happy to help!

First time buyer: After using Westcoast properties patchway in January for a house that unfortunately fell through pre completion, I was very happy to find my new property was on the market through them again.
Lovely friendly team happy to help and liaise between myself and the seller as needed in order to support a mutual completion date that with as little stress as possible.
And being a first time buyer Helen and the team were always happy to answer any questions I had on the process.
Thanks again for all your help!

29. September 2023
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Antwort von Westcoast Properties

Thank you for your superb review, it is very much appreciated and I know the team in Patchway will also be very grateful.

All the very best in your new home!

Kind regards
Nick Webber - Director

Bewertet mit 5 von 5 Sternen

Patchway branch

I Have used the patchway branch recently they have been fab!!
I have to say Emma has gone above an beyond she has been amazing she certainly knows her job ..Thankyou Westcoast definitely would recommend!!!

14. September 2023
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Antwort von Westcoast Properties

Hi Sara
Thank you for taking the time to leave such a great review, we really appreciated it!
Kind regards
Nick Webber - Director

Bewertet mit 1 von 5 Sternen

The Weston-Super-Mare branch are…

The Weston-Super-Mare branch are abysmal!
We have been consistently in contact since February due to a wet patch in our ceiling getting bigger and bigger worrying that it would fall through.
We were never sent anyone to check it, there has been little to no communication only the odd reply saying that they would pass on the info (we have no contact with our landlord, only with Westcoast).
The matter was ignored and now the ceiling finally fell through… luckily no one was hurt just a lot of damage and loss of some sentimental possessions and time wasted.
The communication has still been awful, we are having to chase for any information and have no idea when our kitchen will be fixed.
If you want a letting agent that will communicate well and ensure that dangerous situations are handled quickly and efficiently these are not the agents for you.

5. September 2023
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Antwort von Westcoast Properties

Hi Bethany

Sorry to read your review and I am sorry to hear about the issue you're having. I have spoken with the property manager, Kyle, who is dealing with this issue and I have also read his notes. I can see that Kyle has constantly chased the matter with the landlord, who I believe visited the flat when you first reported the problem but he has in turn struggled to make contact with the landlord of the flat above you, from where the leak is coming from. Nevertheless, the problem shouldn't have escalated to the extent of part of the ceiling collapsing.

I understand that the insurance company is now in contact and that the ceiling will be repaired shortly.

I do fully understand your frustration though and I sincerely apologise for the length of time it has taken to resolve the matter.

Kind regards
Nick Webber - Director

Bewertet mit 5 von 5 Sternen

Great Service

We have recently used the Patchway office in Bristol to sell out apartment. The team have been very accommodating to any questions or queries we have had throughout the process and managed to find a buyer during the questionable housing market. Emma has been great and able to assist us with anything we have needed! Very happy so far and would use them again.

11. September 2023
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Antwort von Westcoast Properties

Hi Ellen, thank you for your excellent review, it's great to read about the service you've received from the team in Patchway and in particular, Emma. Good luck with the sale!

Kind regards
Nick Webber - Director

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