We had a really positive experience with Westcoast Properties. Gemma and Emily were absolutely fantastic — always friendly, helpful and quick to respond whenever we had any questions. They made the... Mehr ansehen
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We had a really positive experience with Westcoast Properties. Gemma and Emily were absolutely fantastic — always friendly, helpful and quick to respond whenever we had any questions. They made the... Mehr ansehen
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I've been dealing with the Pathway branch. I'm a first time buyer and was looking for flats in my area. Craig was brilliant and really helpful and quickly understood what I was looking for in my ideal... Mehr ansehen
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Really helpful, thorough, polite, great customer service. Craig was able to identify what I was seeking in a property, very straightforward. Im in the process of buying. I have to say Westcoast is one... Mehr ansehen
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Completion today. Westcoast sold our property for us. Professional, helpful, good turnaround, regular communications from everyone. We had comms with most of the team, but our main contacts were Helen... Mehr ansehen
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Established independent sales and letting agent covering Bristol, North Somerset and Somerset.
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Hat 33 % seiner negativen Bewertungen beantwortet
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Overall fantastic first experience with Westcoast, whilst everyone I have dealt with has been great, I cannot talk highly enough of Brad who heads up the lettings team and it is clear to see why. Having dealt with Brad over the past few months following the transfer of management of my properties to Westcoast it is safe to say I have never met such a passionate, dedicated and experienced person within the sector which is a pretty bold statement I know. After 15 plus years experience in being a landlord I think I can safely judge that well! I have properties that are managed by other agents in London and other cities and they simply do not even come close to the service I have experienced with Westcoast but in particular Brad. I knew right from the first meeting Brad was the right person to take over management of my properties in Bristol, rather than just the usual phone call and typical 'sales pitch' I got from every other agent I spoke with, he invited me to a coffee shop and right from the start of the meeting to the moment we shook hands it was nothing more than refreshing, in the space of two hours there was no 'pushy sales pitch' or trying to bad mouth other agents (this is something I experienced a lot speaking to other competitors), Brad took a lot of time understanding what I am looking for in a management agent and why I was not happy with my current one which again I did not get this from other agents, it was simply a case of why they are best and here is our fees. Every promise Brad has made he has delivered and more so, if any landlord reading this is not feeling how I have described in this review you need to go and have a coffee with Brad.
I am sure Brad will be a little embarrassed if he reads this but if Brad ever moves closer to London, I have already offered him a position in my company as finding people like him is rare and all joking aside I sincerely hope Westcoast appreciates Brad like myself and probably most other clients of his do and never lose him.

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The West Coast Patchway team, especially Jeet, made our journey as a first time home buyer a dream. Incredibly responsive, professional at all times and incredibly kind. Thank you!

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Matt and team were incredibly proactive and helpful from start to finish. Stress free and a breeze to work with, if given the choice I’d make sure I work with this team every time.

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I’ve used Westcoast Lettings for many years
They go beyond expectations I can’t recommend them enough.
You wont find a service as good as they provide.

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hi i am very happy with the help and the way the staff at burnham dealt with my sale and buying of my new home sue was most helpfull though out the whole process. megan was a great help in the early stages of both sale and buying .Thanks to the staff i would use westcoast again and tell anybody who is thinking of selling to use westcoast GREAT SERVICE

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Westcoast staff are truly wonderful. Customer service is top class.
We have been dealing with them for many years. Nothing is too much trouble.
Portishead
Nailsea
Weston
We have dealt with these 3 branches and again all members of staff are a pleasure to deal with. Knowledge and assistance are excellent.
Brad - Area Manager- Portishead he is truly wonderful and incredibly helpful. Brad has a lovely nature and excellent customer care skills. A pleasure to deal with as with all the staff that we have dealt with.
Other members that we have dealt with are also wonderful and
Nick - Portishead
Rachel - Nailsea
Kelly - Weston
I find their keen spirit to assist - it’s like a breath of fresh air.
Go raibh mile agat m( A 1000 thanks in Irish to all of them)
June

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My Experience with mike snr and Craig from west coast was amazing ,thay are realy understanďìng the real estate business,me &brother bougt two appartments in paphos with mike snr &craig, i will keep in working with them in the near futher ,i thank you very much mike snr &craig,thanks west coast🙏💜
I would like to thank West Coast in Weston Super Mare for managing my rental property for many years. I have always found everyone to be very helpful and friendly but I would like to thank Kelly in particular. To say she has gone the extra mile is an understatement. She is so friendly but always professional and nothing is too much trouble for her. I know if I leave a “problem” with Kelly it will get sorted. She is a real ambassador for West Coast and they are lucky to have her.

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We have had a bumpy ride, trying to sell 2 houses and buy another. The staff at Westcoast Burnham on sea, were absolutely outstanding, especially Sue Picton and Megan. Sue was so kind and helpful, especially very reassuring when we felt very down, and like a terrier was always on our side, finding out things we needed to know, and never letting us down. Thank you again Sue, you were terrific, and would highly recommend you and Westcoast staff.

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As surprised as I am to be leaving a review for an estate agents, I have been so impressed with Westcoast Properties that I felt they were really deserving of one! I bought a property through them recently and everyone I dealt with was very friendly, human and just generally nice to deal with (very different to what I have experienced in the past! - they are NOT your stereotypical estate agent).
I primarily dealt with Rachael and I found her to be all of the above and also really communicative and efficient - I was impressed how quickly she responded to emails (including outside of usual office hours) and when she said she would sort something out she did. Even though I wasn't the seller, I felt like Westcoast were still working on my behalf too and it made the whole process feel seamless and easy (exactly how it should be yet never is!!)
I would also like to give a special mention to Anthony (who showed me a different Westcoast property while I was on my house hunt - not the one I bought) who had to be one of the loveliest and most knowledgeable estate agents I have met. He was also very generous with his time and incredibly diligent in answering my questions, to the extent he followed up on a query I had and got back to me the next day to clarify (even though it wasn't something especially crucial) - something estate agents often say they will but never do! My overwhelming experience of viewing properties is being shown around by people who a) know nothing about the property, b) no nothing about properties in general and c) seem profoundly uninterested in the viewing in general - but Anthony was the complete opposite. Hence Westcoast Properties surprised me at every turn!
Would definitely recommend to anyone and I will be thinking of them should I come to sell my house in the future. Thank you Westcoast for making a difficult process simple and agro-free!

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Sold a house for us very quickly and professionally. Will use them every time. Highly recommend!

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To. Potential property buyers
We had the good fortune to be able to purchase a property through Westcoast agents Portishead.
Although it turned out to be a difficult journey the staff were absolutely wonderful.
In particular Nick, Linda and Claire.
We have so much admiration and gratitude for all their kindness and professional help.
Elizabeth and David

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Our move took much longer than expected for reasons out of our control, however West Coast were fantastic, particularly Sue Picton and Megan Jouxson who kept us informed throughout the period from offer to completion. We would most certainly use West Coast again as they acted professionally and impartial.
Best regards Martin and Donna

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We didnt get off to the best start when we booked a viewing for and the poor estate agents car broke down and I nearly gave up on the house because i thought it was a sign lol! However i am glad i did not! Megan came and met us to show us around and we fell in love! Megan was so lovely and helpful! Also big shout out to Theresa and Sue who have been super helpful as well! Again couldnt fault anyone- even down to me asking the most ridiculour of questions! Nothing was too much! Great estate agents! Thanks so much! Cant wit to see you Friday for key collection day :-)

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We had a great service from Rachel and the other members of the team in Nailsea. We received emails whenever there was a viewing with a phone call with the feedback from the viewings. We would definitely recommend and would use again

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Excellent service from the Patchway branch.Helen Duthie the manager was fantastic.
She was constantly updating us on the progress of our sale.She made the whole process run smoothly.
A special mention for Jeet who is part of the team.
She was helpful and efficient with any information we needed.
We are so glad we chose Westcoast for our sale,and would have no hesitation in recommending them if you are thinking of selling your property.

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First time buyer: After using Westcoast properties patchway in January for a house that unfortunately fell through pre completion, I was very happy to find my new property was on the market through them again.
Lovely friendly team happy to help and liaise between myself and the seller as needed in order to support a mutual completion date that with as little stress as possible.
And being a first time buyer Helen and the team were always happy to answer any questions I had on the process.
Thanks again for all your help!

Antwort von Westcoast Properties
I Have used the patchway branch recently they have been fab!!
I have to say Emma has gone above an beyond she has been amazing she certainly knows her job ..Thankyou Westcoast definitely would recommend!!!

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The Weston-Super-Mare branch are abysmal!
We have been consistently in contact since February due to a wet patch in our ceiling getting bigger and bigger worrying that it would fall through.
We were never sent anyone to check it, there has been little to no communication only the odd reply saying that they would pass on the info (we have no contact with our landlord, only with Westcoast).
The matter was ignored and now the ceiling finally fell through… luckily no one was hurt just a lot of damage and loss of some sentimental possessions and time wasted.
The communication has still been awful, we are having to chase for any information and have no idea when our kitchen will be fixed.
If you want a letting agent that will communicate well and ensure that dangerous situations are handled quickly and efficiently these are not the agents for you.

Antwort von Westcoast Properties
We have recently used the Patchway office in Bristol to sell out apartment. The team have been very accommodating to any questions or queries we have had throughout the process and managed to find a buyer during the questionable housing market. Emma has been great and able to assist us with anything we have needed! Very happy so far and would use them again.

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