It seems my experience has been the same as others on here. I purchased an item back in February 2026 and arranged for postage and packaging. Sent the label and arranged collection. On the collection... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Brought 2 invoices 3 months ago and have been trying to arrange shipping every since to no avail. Booked a courier collection which failed (lost money on that). They then charged me an additional £15... Mehr ansehen
Company appear helpful when you ring but refer you to email someone. then is unresponsive to emails and don't return calls. Very frustrating when you spend significant money. If you cannot respond i... Mehr ansehen
Sold my car through Wilson's at Mallusk. Quick and easy, Richard and John were professional and easy to talk to, they made the process very easy - the girls at reception were efficient and polite.... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Wilsons Auctions has seventeen sites, including nine branches in Belfast, Dalry, Dublin, Maidstone, Newcastle-Upon-Tyne, Newport, Portadown, Queensferry and Telford. It is the only auction company in the British Isles to offer a national coverage allow...
Kontaktinformationen
Mallusk Road 22, BT36, Newtownabbey, Vereinigtes Königreich
- www.wilsonsauctions.com
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
AVOID OR IT WILL COST YOU BIG TIME!!
I have had a number of transactions with Wilson’s Auctions Dublin and can give you my Honest opinion/review.
Firstly the deposit is a complete scam as I have waited months at times for it to be returned to my bank account.
I have attended many on site auctions to see slippery Ricky and other auctioneers mislead and take fictitious bids from the wall or floor.
All cars, trucks, and vans have a non disclosed reserve price on them so it’s a complete waste of time. Not only are you bidding against phone bidders, on line bidders, floor bidders, auctioneers fictitious wall bidders but you have the non disclosure reserve to exceed to be successful. The odds are very much stacked against you to get yourself a bargain.
Just watch how many previous so called sold vehicles go up week after week for auction in following auctions.
If you are successful in bidding you have the shock of very dubious vat charges on the hammer price along with auction fees +vat surcharge, administration charge, cash handling charge, program/ catalog charge and the hassle to get your deposit back and vehicle documentation.
With such questionable practices I can’t understand how this auction house has an auctioneer license not to mention carry out auctions on behalf of the state bodies and some very reputable car main dealers.
Avoid before you pay far too much for pure dissatisfaction and disappointment.
I have gone to auctions all over Ireland and in the uk and this one takes the biscuit for sure.
Both bought and sold a number of cars…
Both bought and sold a number of cars Via Wilsons Dublin
staff always friendly and helpful, Special mention for Lee Lawlor, he seems to go above and beyond for the Customer. 100% recommend Wilsons
Avoid avoid avoid
Belfast office - They are quick to take your money then its radio silence. No one in this company seems to be capable of responding to a simple email. Exceptional a customer is when you buy something you should be able to get it but wilsons are reluctant to release the item bought. Pathetic customer service
Zero customer service
Company appear helpful when you ring but refer you to email someone. then is unresponsive to emails and don't return calls. Very frustrating when you spend significant money. If you cannot respond in a timely manner then hire more staff. Completely DISRESPECTFUL ignoring your buyers and leaving them in limbo. NOT GOOD ENOUGH.
DO NOT TRUST THIS COMPANY
Bought a grade 2 car through Wilsons auctions that turned out to have a red oil light displayed. It also had 2 flat tyres which needed tyre valves replaced, as they wouldnt inflate. After calling out the AA they told us that a degraded wetbelt was the cause. We transported the car back to Wilsons within an hour of purchase but Wilsons wouldn't re-auction it for us, unless we entered it as "sold as seen" and without any reserve. This is the same car they sold us an hour earlier clainming it didnt have any faults. Do not trust this company.
Unprofessional
Sent a vehicle to Wilsons to auction for us. Watched it go through several times, apparently sold each time but the bids were fake, taken off the wall by the auctioneer. Eventually an offer was made which we accepted immediately. We didnt receive payment FOR TWO MONTHS and only after pestering them for it. No paperwork or receipt received, just a bank transfer.
Misleading Auctoin Practices - Buyer Beware
I recently participated in a Wilsons Auctions event and was notified that I had won a vehicle, complete with charges and VAT breakdown. After the bid was upgraded from “Provisionally Won” to “Won,” I reasonably expected the sale to proceed. Instead, I was met with vague responses, delays, and a complete lack of accountability.
Despite multiple follow-ups, including formal written requests, I was told the matter was “with the manager” — with no resolution, no invoice, and no transparency. This conduct not only contradicts Wilsons’ own auction terms but undermines the trust buyers place in their platform.
As a member of the National Association of Motor Auctions (NAMA), Wilsons should be upholding industry standards — not leaving buyers in limbo after confirming a sale. If this is how they treat winning bidders, I strongly urge others to think twice before engaging.
An appreciation
Bought a lot of stuff at Wilsons out of Maidstone branch over years. Hayley is a star. So professional and helpful. David
Great service at Shotton Point
Great service at Shotton Point. Especially Sarah who goes above and beyond to make everything so much easier. Always easy to deal with and never any hassle. Fantastic! I do highly recommend but not to those bidding against me!!!😉👍🏻
Staff with a BAD attitude
Staff at Shotton Point nothing short of rude.
Very restrictive collection hours and takes about an hour each time you do collect.
They really couldn’t care less.
Beware of vehicles bought here
I bought a used pickup truck in Portadown, they charged fees on fees to start, the original £8k turned intonearly £11. I couldn't do a full inspection, but was sold as a fully working vehicle. Afterwards (about 2weeks) a garage inspected it and refused to let me take it out of the yard. Basically the chassis was completely rotted through, the fuel tank was being held on by a wire and the brakes were working on magic. It's a miracle I wasn't killed on a road somewhere. I rang them up about it and was basically told, that's your problem. They have no problems selling dangerous vehicles and taking anyone's money. In the end I had to sell it for parts and I'm still paying back the loan for the experience . Thanks Wilson you unscrupulous lot
Hiddens fees
Recently won a car on the online auction and it clearly states online theres no fees for cars over 5000 pound and that all VAT was included, I then received an invoice and they added 10% charge ontop of the price and they also charged me 20% VAT on the charge 😂, I understand if there’s a fee but this being my first time on the auction site, I would expect the information on the website to be correct especially since you expect me to pay a 500 pound deposit.
Also for a company that started in Northern Ireland you would expect the fees to be better here were the company was created, 10% fees and VAT on everything over 5000 is robbery
Your other sites clearly state there fees and not only that but they seem to be much cheaper than the nothern Ireland brunches,, There’s only one winner in the nothern Ireland auctions and it’s not the buyer or seller.
I took my Nissan QuashQai on Wednesday…
I took my Nissan QuashQai on Wednesday and it sold on Friday. The staff were really helpful and professional she explained what would happen and what I needed to do. It was very simple and quick as a customer you do very little. The member of staff kept me updated and I got a good result. For a hassle free helpful experience I would definitely take my car here again. Thank you
New website truly backwards & they sell out of date beverages
Used them for many years but the car crash of their "new website" is truly awful. Horrifically worse to use than the old one - you can't even search an auction for keywords.
Bought beverages from them and discovered they were well past their Best Before date. Wilsons confirmed this and said they would refund but never did despite many, many emails. I just had to write it off as a loss. Can you sell products past their Best Before date without informing customers?
Do not buy food or drink from Wilsons Auctions.
Wilson Auction False Wilson's Assured Report and Poor Customer Service…
Wilson Auction provides Wilson's Assured service which validates state of car for buyers. Online buyers rely on this record to inform their bid pricing. However, on purchasing a car, I discovered that the car had 'Check Engine Light On', which was not on their report. On approaching the team, the manager did not reply my email for 1 month, then called to inform me that the assurance only covers up until the car leaves the yard. Neglecting the fact the majority of online buyers send recovery drivers to collect the car and will not bid same price on a car that has 'Check Engine Light On' and one that doesn't. Overall, I employ all prospective online buyers who do not intend to collect car in person to avoid this site, as their vehicle report might not reflect the state of the car and are only covered until car is collected. NB: Car engine light can be cleared with OBD device and will reappear once car is driven (so, either their assessment device was faulty on this occasion or it was a deliberate fraudulent sales scam). Up to you to decide.....Regards, John O!
Poor service,lack of communication
Avoid Like The Plague
How have these people even got an auctioneer license? The descriptions in their auction of Ashbrook Garden Centre stock are shocking: very non-specific, incorrect names/numbers, lack of details on dimensions & voltages, vague narratives, spelling errors, no reserves on anything, and prices too good to be true.
It is the only online auction house I've ever encountered where you are required to pay a deposit (€200!) to register interest in the auction, and also the only one where you are required to upload personal photo identification. Shame on Ashbrook Garden Centre.
Their website is absolutely shocking at…
Their website is absolutely shocking at the moment, but even normally to register for sales it is nearly impossible, I have been trying for the last hour and it is the same thing everytime. It is buggy as hell, it never seems to go through to the payment page for some reason it is impossible to register a new auction registration on an existing account.
To actually do business with they are terrible, they hang onto your deposit and you have to contact them to have it refunded, I suspect this is a scam as the deposits are auction specific so there is no reason for them to hang onto them if you haven't bought anything. They are not accommodating for viewing or picking up, you have a window of a couple days and that is it. I have found Wilsons impossible to do business with and it's my 5th or 6th time trying.
Wilson's Auctions Mallusk.
Sold my car through Wilson's at Mallusk. Quick and easy, Richard and John were professional and easy to talk to, they made the process very easy - the girls at reception were efficient and polite.
My car was entered into the auction the next day despite arriving late as a result of being let down by Agnew's recovery to transport my car to Mallusk.
I'd use Wilson's again. Thank you.
we have just started using Wilson’s car…
we have just started using Wilson’s car auction in Telford. It’s got to be said Wilsons are very professional. The staff can’t do enough to help you and a very polite and helpful and the standards of cars are very high which is what we’re looking for. first time there on Friday and bought three cars , we will be definitely back the next Friday 👌well done Wilsons keep up the good work👏👏👏
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








