A much more positive experience. After the disaster of my last order, all the cases of drink were packed in much stronger boxes with double bubble wrap so no dents, breakages and spillages this time.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Customer service not existent, send me wrong item, no one EVER pick up phone, email reply after 2 days , waited 3 day for return postage, tracking shows that item received now waiting for one week for... Mehr ansehen
Unternehmen hat geantwortet
A trust-worthy company. My first order arrived damaged. A case of 24 bottles was dropped in transit. A very soggy box with broken glass arrived. Provided photos of the box and ring-doorbell evidenc... Mehr ansehen
Unternehmen hat geantwortet
While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Catering- und Getränkeanbieter
- Süßwaren
- Süßwarengroßhändler
- Haushaltswaren-Großhändler
- Lebensmittelgroßhandel
Über WowStoreDirect
Vom Unternehmen geschrieben
Our range features delicious snacks, refreshing drinks, essential household items, subscription boxes, and indulgent confectionery.
Enjoy complimentary next-day shipping on orders placed before 1pm, or opt for the convenience of Click & Collect at our warehouse.
Our dedicated team is committed to providing outstanding customer support, ensuring every interaction with us exceeds your expectations.Kontaktinformationen
Unit 10, Apex Park , Fraserfields Way, LU7 3RJ, Leighton Buzzard, Vereinigtes Königreich
- +44 (0)15 2521 3864
- orders@wowboxme.com
- www.wowstoredirect.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Vast improvement on the packaging
A much more positive experience. After the disaster of my last order, all the cases of drink were packed in much stronger boxes with double bubble wrap so no dents, breakages and spillages this time.
PLEASE ENSURE FUTURE ORDERS ARE PACKED IN THE SAME WAY.
My order has still not arrived it has…
My order has still not arrived it has been over a week for a so called next day delivery. Been fobbed off. I will never buy anything from them again it's a waste of time . Going to get charged back from the bank. So I am not fussed I ordered the same thing from another company from point I ordered to when I received it took 22 hours. I am
over this
Good service as normal
Nice hampers - great gifts
Nice hampers but don’t buy them as gifts you dare in advance as some of the products are short dated - Ive bought a few as presents though and my friends have liked them
Great service and Product
Too slow arriving as used verified…
Too slow arriving as wowbox used evri as the courier and waiting forever on the boxes
Really good
Ordered a one off box which was fab. It was the breakfast box and was full of different goodies. Lots of tea, coffee, hot chocolate, biscuits and a cute wee mug. It was a really good box.

Antwort von WowStoreDirect
Absolutely recommended
While in Mahe seychelles i used their services twice.The products i received were excelent meat, fish and groceries inclusive. They are super comunicative and answer any questions within minutes via whatsapp or email.I am absolutley sattsifed and can only reccmend it.

Antwort von WowStoreDirect
Appallingly bad company
This company is something else. They have a good website and competitive prices. Performance ranges from OK...if all goes well, to the usual ABYSMAL if there are any problems. Their so called "Customer Service" is truly dire, and VERY unresponsive to resolving issues. As many other reviewers have said, "customer service is non-existent". Last order only part delivered about 3 weeks late, 1 item only NOT 5. with cans leaking. CS always take about a week to respond with abrupt anonymous unfriendly emails, sometimes actually aggressive. No sender name given, certainly no rapport, concern or care, and they don't even seem to read your email, just ask you to repeat it, in a very off-hand manner....then you have to wait another week for their next pathetic couldn't-care-less response.
I eventually over a period of several weeks managed to negotiate an agreed refund for damaged/ lost cans, but when the refund arrived a long time later, the amount was incorrect and short. Weeks later I still havent got my full refund. It's 5 weeks now since I placed my order, only got one case not 5, and of that case of 24, 6 were damaged/lost.... YET STILL WAITING for my part refund. Am going to report them to MBNA Visa, as they should have their accreditation removed. They are an utter shambles of an outfit to be avoided at all costs.

Antwort von WowStoreDirect

Antwort von WowStoreDirect
My order was damaged
My order was delivered in DISGUSTING CONDITION. I have sent an email+pictures with no response. I am a regular customer, was ?

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Wowbox
Always good price and great service. I have ordered from them on more than 10 times in the last 3 months and always delivered on time and a good price.

Antwort von WowStoreDirect
Customer service not existent
Customer service not existent, send me wrong item, no one EVER pick up phone, email reply after 2 days , waited 3 day for return postage, tracking shows that item received now waiting for one week for refund, still haven’t received it. Really won't recommend to anyone.

Antwort von WowStoreDirect
Product was badly packed,
Product was badly packed,
Product was damaged.
Two out of the 5 were no good and no response from Customer Service but in fair I didn’t notice this company existed so I thought it was a con from the start so I was surprised to get anything in post

Antwort von WowStoreDirect
Speedy delivery
Speedy delivery, but maybe a ltte more packing around cans, one was puntured, as these are expensive cans of beer might be worth putting fragile on the box. You know what delivery companies are like.

Antwort von WowStoreDirect
Customer service very helpful ,delivery…
Customer service very helpful ,delivery next day

Antwort von WowStoreDirect
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







