Zeldacards Bewertungen 

Antwort von Zeldacards

25. Aug. 2025

Thank you for your reply and support!

Antwort von Zeldacards

Aktualisiert am 25. Aug. 2025

Dear customer, I sincerely apologize for the inconvenience and the delay in responding to your communications regarding the issue with one of the cards.

We value your feedback and are committed to resolving this matter. Please contact us directly at support@zeldacards.com with your order details, and we will make sure to address the problem and send a replacement card promptly.

Thank you for bringing this to our attention, and I assure you that your experience is important to us. We aim to provide solutions and regain your trust.

Best regards,
Karl

ZeldaCards Customer Support

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08/25 Update:

Thank you for your update. We are troubled by a large volume of spam emails, which indeed causes us to lose some customer emails. We are currently trying to implement a hidden email feature that will be sent to customers who have already placed orders, ensuring that important emails won't be mistakenly cleared.

Antwort von Zeldacards

30. Juli 2025

Hi Ryan,

Thank you for reaching out and bringing this to our attention. We’re truly sorry to hear that the 30th Anniversary Pixel Link card from your 26-card Zelda amiibo set isn’t working, and we sincerely apologize for any inconvenience this has caused.

To resolve this matter promptly, we will issue a replacement for the defective card immediately. Our team will arrange the shipment within one business day, and delivery typically takes 5-8 days. You will also be provided with a tracking number to monitor the status of your package.

If you encounter any issues with other cards or have further questions, please don’t hesitate to let us know—we’re here to ensure you have a seamless experience with our products.

Thank you again for your understanding and patience. We truly value your feedback and will strive to make things right.

Warm regards,

Antwort von Zeldacards

30. Juli 2025

Thank you for your positive feedback! 😊 We're thrilled to hear that you're happy with the NFC cards and their functionality. At Zeldacards, we strive to offer high-quality products that meet our customers' needs. If you have any further questions or need assistance in the future, feel free to reach out. Happy gaming! 🌟

Antwort von Zeldacards

30. Juli 2025

Dear Customer,

Thank you for reaching out to us. I’m sorry to hear that the cards were not what you expected. Let me clarify a few details for you.

Our Zelda Cards are based on NFC technology, and the items unlocked depend on how the game interprets the cards. Whether you are playing “Tears of the Kingdom” or “Breath of the Wild,” certain cards provide similar or identical in-game rewards. For example, cards included in the “Breath of the Wild” collection can also work in “Tears of the Kingdom” to unlock related items.

I’d like to confirm which card set you purchased to ensure they included the card(s) designed for “Tears of the Kingdom.” Specifically, the Link (Tears of the Kingdom) card (#26) is part of our collection and could align more closely with your expectations. If you purchased a different pack or need further assistance with adjusting your order to better meet your needs, I’m here to help.

Looking forward to assisting you further!

Warm regards,

Karl

Zeldacards Customer Support

Antwort von Zeldacards

5. Juli 2025

Hi there,

Thank you for reaching out to us about your order. I really apologize for the inconvenience with the delivery issue.

From the tracking information, I can see that the package was initially sent to the wrong location in Chicago, but then seems to have been properly routed to Arizona. However, there were multiple delivery attempts in Goodyear and Phoenix that failed due to an invalid address. This is quite unusual since we haven't encountered address verification issues before.

To resolve this, may I kindly suggest:

We can resend the item to your correct address in Arizona (please confirm the full shipping address)
Or if you prefer, we can issue a full refund
We could also send a replacement package with expedited shipping once we confirm your correct address
Please let me know which solution you would prefer and confirm your full shipping address. Also, if you know why there might have been address verification issues (like a missing apartment number or other details), that information would be very helpful.

Again, I sincerely apologize for this delivery problem. We'll make sure to get this resolved to your satisfaction as quickly as possible.

Looking forward to your reply.

Best regards,
Karl
Zeldacards Customer Support

Antwort von Zeldacards

9. Juni 2025

Dear Lynn,

Thank you for taking the time to leave a review—we truly appreciate your feedback. I’m Karl from Zeldacards, and I sincerely apologize for the issue with the two cards and the delayed response. That’s not the experience we want you to have.

We’d love to make this right for you. Could you please email us at support@zeldacards.com with your order number and details about the non-working cards? I’ll personally ensure this gets resolved ASAP, whether that’s a replacement or refund for those cards.

Your satisfaction means everything to us, and I’ll also follow up to confirm everything’s been handled to your liking. Again, I’m truly sorry for the inconvenience.

Warm regards,

Karl

Zeldacards Support