I have deposited 4 time every time my free bingo tickets i couldn't use because of another session in play. I have done everything they have asked and still nothing. But now iv got a bonus that I can'... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Played a couple of their sister sites previously but this one is more bingo orientated and has a nice look and feel. I signed up a while back but only played a few times as didn’t have much luck . Tha... Mehr ansehen
Unternehmen hat geantwortet
I self excluded on one of their sister sites but you’ll still be able to deposit and play! Spoke to Tiago, who ended the support chat rather abruptly and was as useful as a chocolate teapot. If they w... Mehr ansehen
Unternehmen hat geantwortet
***UPDATE*** Everything has been sorted by customer service, and I have managed to withdraw my money. Got £815 in my account and they won't pay me out as there is a £0.04 pending withdrawal on... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Zingo Bingo
Vom Unternehmen geschrieben
It’s not just Bingo, It ’s Zingo Bingo!
Welcome to Zingo Bingo, the online bingo site celebrating the best of retro nostalgia combined with modern excitement. Whether you're dabbing for pennies, going for the big jackpots or playing promotions, there's a game for you. Find your bingo beat with our online bingo rooms that celebrate all eras from the best of the swinging 60s to the Brit-popping 90s.
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360 Free Bingo Tickets - up to £36 of Free Bingo
Get 360 free bingo tickets when you spend £10 on bingo in the bingo lobby.
Free tickets valid for 48 hours, up to 10p in selected rooms. Bonus Policy applies.
or
50 Free Spins on Big Bass Bonanza
bonus code: bass50
1st deposit only (Min £10). Free spins on Big Bass Bonanza (£0.1 spin value). Bonus Policy applies.
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Discover our themed bingo rooms, where classic bingo meets modern fun! Whether you're looking for free bingo, penny stakes or big jackpots, we’ve got a room for you. Join now and take your online bingo experience to the next level!
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At Zingo Bingo, your well-being is important to us. We are committed to providing a fun and safe environment for everyone. We encourage responsible gaming by offering tools to help you control your playing habits.
- Set Deposit Limits
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Remember, gaming should be fun. If you ever feel like it’s becoming more than just a game, reach out for help. We’re here to support you!
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Vom Unternehmen geschrieben
- Your Transactions Are Safe and Secure
- At Zingo Bingo, we want to make your gaming experience as smooth and convenient as possible. We offer a wide range of secure and easy-to-use payment methods to ensure you can deposit and withdraw with confidence! Your safety is very important. All transactions are encrypted and processed securely to ensure your personal and financial information remains protected.
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The Zingo Bingo app provides a secure way to enjoy online bingo in the UK, with reliable gameplay and trusted payment options.
Kontaktinformationen
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- support@zingobingo.co.uk
- www.zingobingo.co.uk
360 Free Bingo Tickets to New Players
Das sollten Sie wissen
2,9
Akzeptabel
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Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
UPDATE: They are still saying the same thing as per usual i asked to speak with a Manager and there was only the one there(the one i was speaking with). Still not sorted KEEP AWAY PEOPLE
Been joined a long time now but never been able to deposit money,contacted them sent all documents in that i could and every time i contact live chat the same thing is said,we need you to send documents in which ive done and then they say wait for someone to email you which they don't this has been going on since May 26
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Zingo Bingo
Hey Chris,
We’re sorry to hear how frustrating this situation has been, especially after you’ve already provided the requested documents and have been waiting since May.
Unfortunately, we’re unable to identify or access your account from the information provided in this review, so we can’t check the status of your verification or tell you exactly what is outstanding.
Please contact us again via Live Chat or email (support@zingobingo.co.uk), and ask to speak with a manager so we can review this properly. Alternatively, if you’re comfortable doing so, you can provide your username or the email address registered to your account in your reply, and we’ll do our best to locate the account and investigate further.
We apologise for the inconvenience and hope we can get this resolved for you.
The Zingo Bingo Team
Antwort von Zingo Bingo
Hi Heather,
Glad to hear you’re enjoying the selection and quick withdrawals.
The Zingo Bingo Team
Antwort von Zingo Bingo
Hey Germaine,
We’re sorry for any confusion regarding your welcome offer.
We’ve checked your account and can see that the system did not automatically add the welcome package because the bonus code field was altered during the deposit process. However, our agent has manually added the welcome package to your account as a one-time exception.
For future Daily Picks offers, please make sure to start the deposit directly from Daily Picks and, once there, do not change, enter or edit anything in the bonus code field. This ensures that the system can correctly identify and apply the offer to your deposit.
We hope this clarifies what happened and that you can enjoy your welcome package.
The Zingo Bingo Team
Antwort von Zingo Bingo
Hey Lewis,
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear you’re enjoying the great variety of games and having fun with us. We really appreciate your support and kind words. Cheers, and best of luck with your next spins! 🎰😊
The Zingo Bingo Team
Think conversations could be dealt…
Think conversations could be dealt quicker in between question
14. August 2026
Antwort von Zingo Bingo
Hi Karen,
Thank you for your four-star review and for taking the time to share your feedback with us.
We’re pleased to hear from you, and we appreciate you raising your concern regarding the time taken between questions during conversations with our Support Team. We understand that efficient communication is important, and we’ll make sure your feedback is passed on to the relevant team for consideration.
We take all customer reviews seriously, and constructive feedback such as yours helps us identify areas where we can improve our service.
Thank you again for your support and for helping us improve. ✌️
The Zingo Bingo Team
Antwort von Zingo Bingo
Hey Vernon,
Thank you very much for your kind feedback!
We’re delighted to hear that you’re enjoying our site and the games we offer. Our games use Random Number Generators (RNGs), meaning each game outcome is independently and randomly determined, with luck naturally playing a part in every spin.
We truly appreciate your support and are happy to know you’re having a good experience with us. We hope you continue to enjoy the games!
The Zingo Bingo Team
I think it is a very good site great…
I think it is a very good site great games to play
7. August 2026
Antwort von Zingo Bingo
Hey Anne,
Thank you so much for your 5-star review! We’re delighted to hear that you consider our site very good and that you’re enjoying the selection of games available.
We really appreciate you taking the time to share your positive feedback with us.
The Zingo Bingo Team
It was ok at first was winning but then…
It was ok at first was winning but then nothing at all spent abit on here so gave up
7. August 2026
Antwort von Zingo Bingo
Hey Sue,
Thank you for sharing your feedback. We understand that it can be disappointing when your results change after an initial period of winning.
Game outcomes are determined by chance and RNG, so previous wins or losses do not influence future results. Unfortunately, there is no guarantee of winning, and outcomes can vary from one game or session to another.
We appreciate you taking the time to share your experience and wish you all the best.
The Zingo Bingo Team
Can’t get back into my account after…
Can’t get back into my account after depositing twice not happy at all total scam
13. August 2026
Antwort von Zingo Bingo
Hey Yvonne,
We’re sorry to hear that you experienced difficulties accessing your account after making your deposits. We understand how frustrating this can be.
We have checked your account and can confirm that there are currently no restrictions preventing you from logging in or using your account. It is possible that you attempted to log in during a short period of maintenance, which may have temporarily affected access.
Please try logging in again and, if necessary, use the password reset option to ensure you are using the correct login details. You should now be able to access and use your account as normal.
If you continue to experience any issues, please contact us through the live chat or by email (support@zingobingo.co.uk), and our Support Team will be happy to assist you further.
The Zingo Bingo Team
Antwort von Zingo Bingo
Hey Paul,
Thank you for your review. We have checked your account and can confirm that your free spins were credited on 12/08/2026 at 20:15:38 UTC, and our records show that you subsequently played them.
Please also keep in mind that these free spins were provided completely free of charge, with no deposit requirement attached. Everything was therefore correctly credited to your account and the spins were successfully used.
We hope this clarifies the situation and apologise for any confusion.
The Zingo Bingo Team
Useless site
10. August 2026
Antwort von Zingo Bingo
Hey Russell,
We’re sorry to hear that you didn’t have a positive experience with us. We’d really appreciate it if you could provide a little more information about what you didn’t like or what went wrong.
Constructive feedback is very important to us, as it helps us identify areas where we can improve our services and provide a better experience for our players.
We’d be grateful if you could share any specific issues or suggestions you may have.
The Zingo Bingo Team
Great site 👍
7. August 2026
Antwort von Zingo Bingo
Hey Rachael,
Thank you so much for your fantastic 5-star review! ⭐ We’re delighted to hear that you’re enjoying your experience with us.
Your positive feedback means a lot to our team, and we truly appreciate you taking the time to share it with us. We hope you continue to enjoy playing with us!
The Zingo Bingo Team
Antwort von Zingo Bingo
Hi Amanda,
Thanks for the great review! It’s always fantastic to see satisfied customers. Let us know if there’s anything else we can do for you!
The Zingo Bingo Team
I deposited money then after I made…
I deposited money then after I made deposit asked me to verify identification which i don't own the identification they asked me for I am unable to use the money I deposited because says I need to verify identification
3. August 2026
Antwort von Zingo Bingo
Hi Sarah,
We understand that it can be frustrating to be asked to complete verification after making a deposit. As part of our regulatory and security obligations, customers may be required to verify their identity during their time with us, including after a deposit has been made. This process helps us keep our platform safe and secure for all players.
If you don't have the specific document requested, we'd encourage you to contact our Support Team. Depending on your circumstances, they can advise whether an alternative form of identification may be accepted or discuss the available options with you.
The Zingo Bingo Team
Got £815 in my account and they won't…
***UPDATE***
Everything has been sorted by customer service, and I have managed to withdraw my money.
Got £815 in my account and they won't pay me out as there is a £0.04 pending withdrawal on my account (they applied to fir some reason as normal you can not withdraw less than £20) now I'm trying to log on and there is a technical issue SHOCK I want my money and will not let it drop
I have sent numerous emails and no reply ANSWER YOUR EMAILS
****UPDATE****
Had a reply from my email and someone called Nana is sorting it out for me so I can withdraw my winnings, not holding my breath just yet but we will see
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Zingo Bingo
Hi Carla,
We are very sorry to hear about the issues you faced while trying to make a withdrawal.
We checked the account and see that our customer support team assisted you with this issue, and you have since managed to place 2 withdrawals, which have also both been processed.
If you experience any further issues, please do not hesitate to reach out to our support team, as we are always happy to help.
The ZingoBingo Team
Absolutely shockingly fraudulent scam…
Absolutely shockingly fraudulent scam casino site zingo bingo are! whatever you do DO NOT I repeat DO NOT deposit your money on this casino site! because all they will do is try an prevent you in every way possible to not pay you out! I've had it all, from I still have a ongoing game session preventing me from withdrawing, which I have checked multiple times an I do not! Then it's I have a active bonus preventing me from withdrawing, so ok I'll cancel it to which it's impossible to cancel! it's all just a attempt at keeping your money! Advice people stick to the trustworthy casino sites I will be in future! if you don't want to have to jump through many hoops at a attempt at withdrawing your money you deposited! at which I still haven't received mine!
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Zingo Bingo
Hey Dan,
Thank you for taking the time to share your feedback. We're sorry to hear that you were frustrated with your experience.
To complete a withdrawal, there are a few standard requirements that must be met: your account must be fully verified, any open or unfinished game sessions must be closed, and your bonus balance must be £0. Once these conditions are met, there should be nothing preventing a withdrawal from being processed.
These requirements are outlined in our Terms and Conditions, and if you're ever unsure why a withdrawal isn't available, we encourage you to contact our Support Team via live chat or email (support@zingobingo.com). We'll be happy to review your account and help you resolve the issue as quickly as possible.
The Zingo Bingo Team
Antwort von Zingo Bingo
Hey Daryl,
Thank you so much for your fantastic 5-star review!
We're delighted to hear that you're enjoying our wide selection of games. Your kind words and support mean a great deal to us, and we're always working to provide the best possible gaming experience.
We look forward to welcoming you back for many more enjoyable sessions.
The Zingo Bingo Team
All good,fun to play here
17. Juli 2026
Antwort von Zingo Bingo
Hey Jacqui,
Thank you very much for your wonderful 5-star review! 🎉
We're delighted to hear that you're enjoying your experience and having fun playing with us. Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.
We look forward to seeing you again soon. Good luck and have fun!
The Zingo Bingo Team
New customer - Bad start
New customer, even though their terms says they will carry out checks etc and request any info if needed before being able to deposit they let me deposit then made me aware I’m blocked from gameplay and depositing any more until I complete verification. Struggling to use the automated live check and I’m unable to access anything on my account including live chat to customer support or withdraw my deposit until I complete this. At a minimum this should be able to be minimised so access to my account is still available as only gameplay and deposits are restricted. Sent email with my documents but again their terms say this will be rejected as only the live check is valid. So currently can’t withdraw, play or have live communication with them.
22. Juli 2026
Antwort von Zingo Bingo
Hi there,
We understand your frustration regarding the verification process.
After reviewing your account, we can confirm that the verification could not be completed because the ID document uploaded belongs to a third party. The person shown on the ID document does not match the person completing the live verification check, which is why the account remains restricted, which also goes against our policies.
Please note that, for security and regulatory reasons, we must verify that the account holder and the person completing the verification are the same individual.
We can also confirm that your deposit will be refunded. We apologize for any inconvenience caused and appreciate your understanding.
The Zingo Bingo Team
Antwort von Zingo Bingo
Hey Richard,
We're sorry to hear you feel this way.
All of our games use certified Random Number Generators (RNGs), which ensure that every result is random and fair. As with any casino game, outcomes are based on chance, so while winning is possible, there is never a guarantee of a payout.
We appreciate you taking the time to share your feedback and hope your future experience is a more enjoyable one.
The Zingo Bingo Team
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