Yayzi Broadband Bewertungen 

Had an installation booked in for 5 days ago . They never turned up no one called me or emailed me I have left 3 voicemails on the WhatsApp and 3 emails to customer service. No call back or replies to emails so I am cancelling this looked at reviews lots of 1 star 🌟 reviews and most complaints are lack of communication or Able to speak to anyone directly . Wish I had never signed up !!! Please read reviews before signing up

I just read this email asking me to review Yayzi. I could not even remember who they were at first, and then I remembered why I had forgotten them. It just works! Not had a single issue since we went live. Double the speeds Virgin could offer and at a much better price. Well done Yayzi. You are forgettable, for all the right reasons. :)

90% of the time the service and connection is great but when there’s a problem it’s frustrating having to WhatsApp customer service for an answer. Being unable to speak with someone about an issue will put me off renewing my contract with them. Trying to explain to a teenager that you have sent a message when connection is lost does not an acceptable answer.

The broadband is stable which is problem I have had with other providers - you have to get used to the remote customer service but they have contacted me ( via email) when there have been problems on the network and have addressed these pretty promptly. had Yayzi for almost a year

I’ve got it for about 6 months now and can’t complain. Good customer service. Broadband is okay, ruter does the job and WiFi signal is on all house compèred to s***t virgin hub (previous supplier). Good changed!

My experience is very bad I was sick and tired of virgin media got rid of them after 9 years was promised to get 900 mb by yayzi I have screen shots to prove it’s usually 35 MB at 4 o’clock in morning.i put a ticket and reported it as there is no Phone number,its been a month waiting for reply still

Had connectivity issue on first install but after emailing support, they have sorted things out very quickly.

Quite happy with the service so far.

We’ve had no issues since our broadband was installed apart from a brief issue caused by myself when installing a new Mesh network. Yayzi themselves saw my post on social media and reached out, even though it wasn’t their systems at fault, and solved my issue within 5 minutes.

Cannot complain with speeds, price or the customer service I have received. As always, your mileage may vary.

Very poor WiFi signal throughout the house. The signal fluctuates, drops out and reconnects a couple of times every hour. An ugly grey box was screwed to the wall that was not mentioned in any of the information about the service.

The guys arrived on time,installed the wires and set the router up. Was online quickly with the help of yayzi support who were excellent.

Service is brilliant, evening and weekends. The response times and answers was so quick. Well done

Really fast speeds. Quick installation. Static IP addresses if required. Highly recommended.

On the day of the actual fibre install we were left without a broadband signal. The new router was supplied and out in but we had zero signal when they left. I had to sort it myself. Using 4G I messaged you for help which I got but not being able to speak with an actual human is frustrating and disconcerting. It was sorted after a few hours. Aside from a few drop outs since the install all is ok.

It was easy to install, had one problem which, was soon sorted out. One thing that not just myself but other customers have picked up on, there is no customer service number!

Responses via Facebook much faster and easier than with previous suppliers!

Good work kept clean area polite tidy up after them selfs

Love Yayzi!

Comms brilliant
Fast, Reliable speeds
Fairly priced.

Happy to recommend them all day long..

I've been with Yayzi since Nov '23 had a few hiccups but they've been there to help, they're not like the big providers, they're much better and very friendly, I would recommend them, the prices are competitive and great speeds.

Fast reliable broadband with straight forward no nonsense customer service. No annoying upselling and layered support.

Fast broadband no lagging would recommend this company to.family and friends