Yellow Pages Group Bewertungen 189

I signed up with Century Link and Century Link sold the web business to Yellow Pages. The review ling does not work and Rachel told me that she is not trainde to fixit.
The Business is listed in the wrong directory with the wrong telephone number. When I call I am on hold for 1 to 1/2 hours with no results.

If I could give a 0 rating I would. Paid $235/month for no leads, no help setting up and no communication with customer service. I cancelled the service, it’s officially my last payment. Disgusting 🤮 company and service, this should be illegal because I feel like I’ve been robbed

Fake people never trust this guys yellow pages they dosent give you any business they just want money

Don't be deceived by these guys. They won't get you any leads. They also try to convince you to set up NetSync on a one year contract which has no real value, and if you don't cancel your contract 45 days beforehand they will try and renew your contract for another year. They won't send you any reminders about this of course as they don't care about offering you any value with their services. These type of marketers disguise themselves as genuine but are essentially criminals!

Awful customer service ,hard to get a hold of, They are running two companies 411 and yellow pages. I was contacted by yellow pages and they were to only bill for one service but kept double dipping. Trying to cancel but no one gets back to me. Cancelled with one rep and still getting bills, today I was told that it wasn't canceled. UNBELIEVABLE!!!

they lied to me about the service, saying it was a one time payment, it was not. it was apparently a year long contract that i did not agree to enter. there was no paperwork and i have tried to cancel four times since october '22. this company is so desperate for business that they have to scam people into subscribing to their crappy service then they gaslight you when you call them on their shady practices

Impossible to cancel advertising them with them. I think it’s run by the mafia.

0 star. WORST CHOICE in my whole life.
Just don't put your money into trash can!!!!!

Their sales man called me couple times and I've checked with him whether I can cancel anything or not, he said yes. That's the only reason I did this ads. But they only save the phone call which I said "I agree" with the 1 year contract. So they are still taking money from my account every month, there is NOT EVEN ONE CLIENT From Yellow Pages from last 6 months!!! I SWEAR!!

PLEASE DO NOT SIGN ANYTHING WITH THEM. If I had a choice it would be no stars.

Bar none, the worst experience ever! I have been trying to get in contact with my account representative since Oct 24th via email and phone calls. I tried calling 3 different phone numbers hoping to get in contact with a customer service representative to explain why my calls were not getting returned. Every number I called went directly to the voice mail of my account representative. It was obvious my number was call forwarded directly to my account representative no matter which number I called. Spoke with my lawyer and I am cancelling my contract with or without their approval. A stop payment order was put on my account for any payments to Yellow Pages. Do not let Yellow Pages intimidate you with staying in your contract, break free of it as soon as you can! They are in complete breach of the contract!

The website they created was taken from the website I created. There was no more content added. They assigned me an email address that went to wix and when I complained nothing was done so I had to hire outside help to change it to my correct address. I lost business due to that. It took one month to speak to a supervisor after an "investigation" had started. They offered one month compensation and said I signed a contract. As a paralegal I pointed out the contract should be void due to lack of performance and that I would take them to small claims court to get my money back.

Don’t waste your time or money. They make it difficult to cancel and auto renew

Absolute Scam. Two years of calling and they couldn't figure out how to change my business name. I paid $115 TWICE to have the former owner's business name listed in the Yellow Pages phonebook, and they refused to give me a refund even after they assured me it would be changed next year. There's no way for you to check what they're going to print, as all the information was correct online and on my invoices. It's also $35 a month to be listed online (and when you update your business information online, it is a totally separate service from the book, so beware that any changes you make online will not adjust the listing you pay for).

They never actually asked me to sign a contract or sent me any terms or conditions, they had a contract with the former owner. When I told them it's a sole proprietor business, and the former owner has nothing to do with me or my business, they basically said too bad. When I finally asked to just cancel service, they said I was already on contract for another year - although when I asked what proof of contract they had, they only had a verbal phone agreement with the former owner TWO years before I owned the business. When we called together when I took over Yellow Pages told me to just update the billing information - DO NOT DO THAT! Legally, you should open a new account. Finally they said "in good faith" they are letting me only pay for three more months. Literally they have no contract with me, and I can't get out of paying?

They auto-renew without ad proofs or confirmation, or literally informing you of anything. It should be illegal, No other business does this!

They cannot change your business information in their own service, unless your phone provider AND Telus changes the 411 listing. And you have to call those third parties yourself (wait, what am I paying YP for then?) And if they don't happen to get the order to change it(they claim, although the other providers assure me they DID send it), they don't bother to let you know, even after you have called all those companies and them and wasted tons of time. So apparently if they "don't receive" an order from Telus to change it, their system reverts back to the old name, without informing you. So again next year you are in the same boat and basically they are charging you a very high price to do nothing, and if you complain, they just blame the other company and refuse to have any responsibility or accountability for their system or procedures. I spoke to two separate managers who told me tough luck. They didn't even apologize.

P.S. It's FREE to be in the phonebook, you DO NOT NEED TO WASTE YOUR MONEY ON YELLOW PAGES

P. P.S. Wasted junkmail is killing the planet, and every year when the phonebook comes out the recycling and garbage is full of mounds of them. No one uses them anymore. Let this horrible industry die.

P. P. P. S Google lists your business FOR FREE

P. P. P. P.S. Give your advertising money to Locals like newspapers, magazines, etc. Keep your money in your community instead of making more Billionaires who don't care about their customers rich.

I am a financial services rep in Ontario and wanted to get a website to promote my business. However, I don't have the working knowledge of building a website and don't consider myself very proficient in marketing either.

Therefore, I really liked the services "offered" by Yellow Pages about being able to take care of the website design and build for me. However, my experience with them has been terrible. The website design is mediocre and it is obvious that the wording on the site is canned and unprofessional. Upon reviewing the draft version of the site, I was left with the option of publishing a website that doesn't represent me - and I am not happy at all with - or, spending money to hire someone outside of Yellow Pages to redo the site (Hint: if you are considering YP, do yourself a favor and hire someone else).

I tried cancelling and was advised that I was locked into a 1 year contract so now I am paying for something I can't use.

Save yourself some grief and headaches by looking elsewhere. I have no clue how this company has managed to stay in business so long.

The YellowPages manager refused to waive the 3 month cancellation period even though all of their staff (from every level going up to manager) admitted to not notifying of the automatic renewals. They lie and their service is garbage. We only got an ESTIMATED (Yellowpages own words, not guaranteed) 0-2 calls per month for the entire contract with them. They promised ads on google and that never happened. The ads were on their own site. They also said they were the only google ad partner in Canada. That is an out right lie! They can’t be trusted.

No return on investment and they automatically renewed my contract without my consent. Even with their employees agreeing to not giving me consent they refused to waive the 3 month cancellation period.

This website claims to be non biased but is favoring the businesses that scam you. They do not have a fair review system.

Beware and do not buy any product or service from them.

Stay clear of this company! Been with them for too many years, tried to cancel, they lied that I had an automatic renewal contract with them and scammed me. I asked for proof of this contract, they have not returned my calls or emails. Biggest mistake was to have them on automatic withdrawl from the bank, will be cancelling my business service with Bell just to stop paying.

These guys are not interested in growing your business. They are nonessential to begin with and are not an honorable business. Upon retiring and attempting to close their service one is informed that they need 3 months notice for some unexplained reason and will try to make you pay for three months of service that you do not need. Stay clear of these crooks.