Your Local Bewertungen 3 905

TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Sounds like we all need a Joshua. However my experience is either constantly being told someone is coming and they don't. On the occasions they do the job is done shoddily - bird dirt not removed, sil... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Dean Bates came to visit the Three Store in Workington SC, did a brilliant job! He actually did our AV screen window which I can't remember the last time is was even attempted. Top bloke, thanks again... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Joshua is a fantastic window cleaner. He’s always in high spirits, which makes every visit a pleasure. I really appreciate that he lets me know when he’s on his way, and he always gets the job done qu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I found Ellis and the rest of the telephone support team very helpful, professional and genuine. They promoted their company's service well, but were not pushy at all. They were easy to get hold of an... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fensterreinigungsdienst

Vom Unternehmen geschrieben

Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.


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3,6

Akzeptabel

TrustScore 3.5 von 5

3905 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Graeme fantastic with keeping me…

Graeme fantastic with keeping me updated and did a great job 👍🏼

30. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We're happy to hear that you were pleased with the updates and the great job that was done. Thank you for your positive feedback!

Bewertet mit 5 von 5 Sternen

dean bates from NE comm team done a…

dean bates from NE comm team done a grand job again cleaning our windows and doors

30. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We appreciate you taking the time to share your positive experience! We're happy to hear that you were pleased with our team's work cleaning your windows and doors.

Bewertet mit 5 von 5 Sternen

Joshua did a good job of cleaning this…

Joshua did a good job of cleaning this week. Sometimes the windows aren’t cleaned brilliantly but more often than not I’m satisfied hence 5 stars. I like the text advising that they are coming and the easy way to pay!

27. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We're happy to hear that you're satisfied with our service! We appreciate your positive feedback regarding the cleaning and our convenient notifications and payment options. We'll also address the window cleaning to ensure consistent quality. Thanks!

Bewertet mit 5 von 5 Sternen

I get text messages when they coming to…

I get text messages when they coming to clean my windows, staff very polite and respectful. I would recommend your local for your windows being cleaned they do a great job.

26. Jänner 2026
Your Local-Logo

Antwort von Your Local

We're happy to hear that you appreciate the text message updates and the politeness of our staff. We appreciate your recommendation and are glad our team does a great job!

Bewertet mit 1 von 5 Sternen

I am trying to cancel with yourlocal

I am trying to cancel with yourlocal. Have sent a message. If I get harassed by them I will be in touch with my solicitor. I have heard many complaints about them.

28. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

Good Morning Sylvia, I'm sorry to hear the trouble you are having. If you could please contact us on 0333 000 2012 with your details we can action this for you straight away.
Many Thanks

Bewertet mit 5 von 5 Sternen

Friendly and reliable window cleaning…

Friendly and reliable window cleaning service. Joshua even gives a friendly phone call to let you know he's on his way. Very happy with the service they provide and reasonably priced for the job they do.

26. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We appreciate you sharing your positive experience with our window cleaning service! We're happy to hear that you find our service friendly, reliable, and reasonably priced.

Bewertet mit 5 von 5 Sternen

Easy to set up

Easy to set up. I like that it's all online and easy to pay and cancel if needed.
I like that they send a heads up text the day before they complete the job.
Been with this company a few months and they do a good job and the guys are polite and friendly

26. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We're happy to hear that our online setup, payment options, and notifications work well for you. It's great to know you appreciate the team's work and friendly service. Thank you for your positive feedback!

Bewertet mit 5 von 5 Sternen

Reliable company inform you day they…will arrive job well done all gates closed when finished

Reliable company inform you day they will arrive job done satisfactory
Gates closed when they leave

18. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We're happy to hear that our team provided reliable service and satisfactory work. We appreciate your positive feedback regarding our team ensuring the gates were closed upon departure.

Bewertet mit 5 von 5 Sternen

Amazing job I’m very happy with my…

Amazing job I’m very happy with my local window cleaner Joshua today a lovely man .

27. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We're so happy to hear that you had an amazing experience with our window cleaning service today! Thank you for your positive feedback; we appreciate it.

Bewertet mit 5 von 5 Sternen

Really happy with the service I…

Really happy with the service I received of grease today very friendly

27. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We're happy to hear that you were very satisfied with the friendly service you received today. Thank you for your positive feedback!

Bewertet mit 1 von 5 Sternen

Poor customer service

I signed up to get my windows cleaned a few months ago. Apparently they have cleaned my windows twice, once in Jan 2026 and again in Feb 2026. I have no idea if they actually turned up as they dont tell you or leave a card and I've not seen anyone! They took payment automatically both times.
They are due again today but so far nobody has been. I've emailed them several times but no reply and they don't even answer the phone. In fact their number registers as suspected spam which is very worrying. Their app is terrible and very amateur to say the least. Feel like I need to contact my bank to block payments. Please contact me now! Daren Thornhill in Leeds

27. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

Good Morning Daren, I'm so sorry to hear about the issues with your window cleaning service, the lack of communication, and the app experience. I have passed all this information on and our customer relations team will reach out to you shortly.
Many Thanks

Bewertet mit 5 von 5 Sternen

Young lad Graham came did the front of…

Young lad Graham came did the front of my house. Good price for just the fronts but he did a great job considering I have a 3 story house. Tob job and happy customer

23. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We're happy to hear that you were pleased with the service on your house! We appreciate your positive feedback and are glad you're a happy customer.

Bewertet mit 5 von 5 Sternen

Excellent service not only do they…

Excellent service not only do they clean the windows they also do the doors. They also manage to clean the bedroom window that sits above our conservatory
Graeme was polite and professional we are very pleased with this company they also clean my daughters windows/doors too

25. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We're happy to hear that you're pleased with our service, including the doors and the hard-to-reach window. It's great to know that you found our team member polite and professional. Thank you for your positive feedback!

Bewertet mit 5 von 5 Sternen

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish. My windows have never looked this clean, spotless, streak-free, and done with real attention to detail. Super friendly, reliable, and turned up exactly when promised. It’s such a difference having someone you can actually trust to do a proper job. Highly recommend!

24. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We're happy to hear you received brilliant service! It's great to know the spotless, streak-free windows and attention to detail were appreciated. Thank you for recommending our services; we appreciate your positive feedback.

Bewertet mit 5 von 5 Sternen

Graeme came to clean my windows today

Graeme came to clean my windows today, he did a very thorough job… despite the weather! Thank you

25. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We're happy to hear that the window cleaning was so thorough, even with the weather! We appreciate you taking the time to leave this positive feedback.

Bewertet mit 5 von 5 Sternen

Recent visits have redeemed my faith in YL

Following several months of frustration mainly down to difficulty in communication with YL office AND rushed jobs, 2 of the operatives have turned it around.
Superb job from Paul and most recently from Jay who exceeded expectations with the job he did for us. Great to see a good work ethic does still exist.

23. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We appreciate your feedback. We're happy to hear that two of our operatives were able to provide superb service and exceed your expectations. It's great to know their work ethic made a positive impact after previous communication challenges and rushed jobs. Thank you!

Bewertet mit 5 von 5 Sternen

Brilliant service as always from Dean…

Brilliant service as always from Dean Bates works around our customers during busy periods and delivers a spotless job every time. Highly recommend!

24. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We're happy to hear that the service was brilliant and spotless, even during busy periods. We appreciate your recommendation and thank you for your positive feedback!

Bewertet mit 5 von 5 Sternen

First clean from Local

First clean from Local - very impressed. Really nice man called Graeme - did a great job

23. März 2026
Bewertung ohne vorherige Einladung
Your Local-Logo

Antwort von Your Local

We're very happy to hear you were impressed with your first clean and that our employee did a great job. Thank you for your positive feedback!

Bewertet mit 2 von 5 Sternen

They started off really good

They started off really good. A little expensive but very reliable, and they did a good job of cleaning my windows. Then out of nowhere, they must have changed their water supplier and staff, as it was leaving streaks, and their brush wasn’t getting into the bottoms and sides of the windows, leaving them with dirt and grit on the glass. I complained, and a supervisor came out and agreed it wasn’t acceptable. Offered a free clean if I gave them another chance, so I accepted, but whoever cleaned them was worse than before, so I cancelled.

26. Jänner 2026
Your Local-Logo

Antwort von Your Local

Good Morning Trevor, we appreciate you bringing this to our attention. We're sorry to hear that the quality of our service declined and that the second cleaning was not an improvement. We'll investigate these issues to ensure our standards are met going forward. Thanks for your feedback.

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