Disgracefully Horrific
Please do not support this company. They do not deserve your business. Inflexible, slow, incompetent and unfriendly are the keywords here.
My order of two made to measure perspex sheets arrived late in addition to one of the sheets being cut incorrectly. Forget email correspondence. Either they don't get in touch with you or days later. If you have a deadline take your business elsewhere.
Customer service appears to be operated by one member of staff, who after dealing with all the other complaints is one unfriendly human being to talk to. Also, getting through to said customer service is like winning in the lottery. In order to get a replacement sheet you have to send photos of the sheet with a tape measure. Wasting even more of your time.
Currently I am still awaiting a response to whether the replacement sheet has been posted or what on earth this company is doing. In total I have squandered over three weeks already for two perspex sheets.