Bewertung zu Davies Group Ltd


Bewertet mit 1 von 5 Sternen

Unprofessional in every which way

My experience with Davies was taxing and complicated. I didn't realise I had to deal with Davies as Ripe Insurance never mentioned the firm.

At the time of reporting the claim, I dealt with a rude representative of the firm, who didn't want to consider our case. After much unnecessary arguing she conceded.

The claim took months to be eventually evaluated.
For whatever reason Davies has difficulties receiving email attachments. The same ones had to be sent multiple times over.

The final compensation was then calculated incorrectly. Hadn't I questioned their maths I would have ended up almost 3K short. I cannot say that Davies is professional nor a firm I can wholeheartedly recommend to anyone.

Avoid Davies and save yourself a headache.

10. Oktober 2022
Bewertung ohne vorherige Einladung

Antwort von Davies Group Ltd

Good Morning Robin,

Thank you for taking the time to leave a review of your recent experience. It’s disappointing to learn that you are unhappy with the service you have received on your claim. If you can provide your claim reference number, a member of the team will investigate the matter for you and be in contact to discuss further.

If you could send your claim reference to customer.care@davies-group.com, we’ll look into it right away. Alternatively you can call us on 0344 856 2015.

Many Thanks
Abi
Davies Customer Care Team