Roshni at Boots Leicester City Centre has always been incredibly helpful & professional. I have been wearing hearing aids for over 6 years & Roshni has helped me throughout this time. She puts you at your ease & fully explains the process as well as the benefits of the hearing aids. She has given me her direct email & has helped with queries throughout the first year of my new hearing aids, together with helping with a technical issue I had. There is no doubt that my hearing benefits from the regular help & support from Roshni. She is a great asset to Boots & is a fantastic help!