The audiologist was professional
The audiologist was professional, knowledgeable, could answer all my questions and explained how to work the device well.
One suggestion- I found linking to the app very difficult. I had to get a friend who has NHS aids to help. May be a short section on this would help and prevent considerable frustration..
16. März 2026
Antwort von Audiological Science
Hi George, thank you for your review. We’re pleased you found the audiologist professional and knowledgeable, and that your questions were answered fully with clear guidance on using your device. Thank you also for your helpful suggestion about app linking — we understand how frustrating that can be, and we’ll share your feedback with the team so we can improve our app set-up guidance for future patients.