Kitty

I've been using these products for a while and have never had any issue with service/quality of product. I bought a new jug at the beginning of the year and shortly after there was an issue with the TDM meter. Contacted customer service and they needed a picture which I provided and said it would be rectified. I think the company then shut down their own website (not sure what exactly happened) but I was then told I couldn't be helped and they couldn't send a replacement TDS and directed to Lakeland where I had to buy a new jug even though I didn't need one - just for the TDS meter. Not a great experience.

Great quality and flavour and love that it's regenerative and lots of choice.

Great service from Shirley. Explained all of our options clearly and got back to me the following day after I had texted to take our order. Very friendly and a pleasure to deal with her.

Quick response and delivery of products - would recommend