RE- MORTGAGE SERVICES COULDN'T BE SIMPLER I received online communication throughout the whole process of remortgaging. At first I was a little weary as I’m not that savvy using computers,ho... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They were good especially at the start and would recommend. My two comments are they could have acted faster between the mortgage offer which was late through no fault of their own and completion whic... Mehr ansehen
Unternehmen hat geantwortet
We had a very smooth, efficient experience with Optima. The online portal was user friendly & updated regularly and promptly so you knew exactly where you were in the process. Would definitely use Opt... Mehr ansehen
Unternehmen hat geantwortet
Better than most I've dealt with during mortgage/re-mortgage. They managed to get things turned around within 2 weeks which minimised the negative impact of being on an SVR after a broker screwed up... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Optima Legal
Vom Unternehmen geschrieben
Optima Legal
We are a specialist property law firm. For over 30 years, and we have worked in partnership with the UK’s financial services sector, enabling them to support over 4 million customers through a comprehensive range of legal services including remortgage services.
Kontaktinformationen
Suite 5A, West Village, 114 Wellington Street, LS1 1BA, Leeds, Vereinigtes Königreich
- info@optimalegal.co.uk
- 360.optimalegal.co.uk
4,2
Gut
9716 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very professional and thorough
Very professional and thorough. And excellent turnaround time as well. Highly recommend.
4. August 2026
Antwort von Optima Legal
We're happy to hear that you found our service professional and thorough, and that you were pleased with our turnaround time. Thank you for your recommendation!
Optima Legal
Antwort von Optima Legal
Thank you for your positive feedback, we appreciate it!
Optima Legal
Antwort von Optima Legal
We are pleased to hear that your experience with our service put your mind at ease. Thank you for your feedback!
Optima Legal
Stress free and easy to navigate through app
Easy, stress free and transparent experience on my remortgage.
3. August 2026
Antwort von Optima Legal
It's wonderful to hear that your remortgage experience was so easy, stress-free, and transparent. We truly appreciate you sharing your positive feedback with us.
Optima Legal
I have wonderful experience with optima…
I have wonderful experience with optima legal and highly recommended.
3. August 2026
Antwort von Optima Legal
We are delighted to hear you had such a wonderful experience with us. Thank you for your high recommendation; we truly appreciate your support!
Optima Legal
Another Day, Another Error
I continue to be disappointed by the lack of attention to detail.
The occupancy form incorrectly identified the occupier who is not the legal owner, meaning the wrong person was asked to sign the declaration. The borrowers' names also had to be corrected to match the legal names in the mortgage offer.
Both pieces of information should have been verified against the Land Registry title and the mortgage offer before the documents were issued. Instead, I had to identify and correct the mistakes myself.
Errors like these should not appear in any legal documents prepared by a qualified professional firm. There is a real concern on this firm's quality control.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Optima Legal
As per the response to your previous feedback, we apologise for any inconvenience. We are working hard to rectify any issues. Thank you for your understanding
Optima Legal
Portal Experience
A strange new portal experience for me, but it worked very well and everything went smoothly.
3. August 2026
Antwort von Optima Legal
We're happy to hear that your recent experience, though new, worked very well and went smoothly for you. We appreciate your feedback!
Optima Legal
Everything went straight forward with my remortgage. I would recommend Optima leagal solisitor to everyone.
Everything went straight
3. August 2026
Antwort von Optima Legal
We're happy to hear that you had a positive experience using our services. Thank you for your positive feedback!
Optima Legal
Remortgage
Really easy to deal with remortgage via online portal, quick response from team
3. August 2026
Antwort von Optima Legal
We're happy to hear that our online portal made your remortgage process easy and that our team provided a quick response. Thank you for your positive feedback!
Optima Legal
Remortgage end to end process was excellent
I would like to express my sincere appreciation to the entire team at Optimal Legal for the outstanding service provided throughout my remortgage process.
From start to finish, the process was handled professionally, efficiently, and with great attention to detail. Communication was clear and timely at every stage, and I was kept fully informed about the progress of my case. Any questions or concerns I had were addressed promptly, making what can often be a stressful process feel straightforward and hassle-free.
The team demonstrated excellent knowledge, professionalism, and customer service, ensuring that everything was completed smoothly and on schedule. Their dedication and efficiency gave me complete confidence throughout the transaction.
I would highly recommend Optimal Legal to anyone looking for a reliable and professional conveyancing service. Thank you for making my remortgage experience seamless and stress-free.
Thank you
Srinivasan E
3. August 2026
Antwort von Optima Legal
We are truly delighted to receive your feedback regarding your remortgage process. It is rewarding to know that our team's clear communication made such a positive impact on your experience. We always strive to make what can often be a complex process as smooth and stress-free as possible, and we are so pleased that we achieved this for you. Thank you for recommending our services.
Optima Legal
good service
Once you get used to the idea of doing this on line then it was pretty painless and actually far easier than expected. A few queries just meant i gave them a call and it was easily explained .
3. August 2026
Antwort von Optima Legal
We're glad to hear that our online process was painless. We appreciate you taking the time to share your positive experience.
Optima Legal
It took a long time 3 months not good
3. August 2026
Antwort von Optima Legal
We are very sorry to hear about the significant delay you experienced. A three-month wait is certainly not ideal, and we understand your frustration. We are actively reviewing our processes to prevent such timelines in the future.
Optima Legal
Portal for tracking progress is really…
Portal for tracking progress is really good and easy to navigate
3. August 2026
Antwort von Optima Legal
We're so glad to hear that you find our portal for tracking progress to be good and easy to navigate. Your positive feedback is truly appreciated!
Optima Legal
So-So
So, so. Tick-box automation is difficult to negotiate and the Summary Page often shows something as outstanding, when, drill down and there is nothing for me to do. Software needs checking.
3. August 2026
Antwort von Optima Legal
We appreciate you sharing your experience and feedback regarding the automation and Summary Page. We understand how frustrating it can be when the software doesn't accurately reflect your tasks. We are actively looking into these issues to improve the user experience.
Optima Legal
Swift efficient remortgage from Halifax…
Swift efficient remortgage from Halifax to Barclays. We allowed about 6 weeks on advice from our broker which seemed just right. Online Portal is great, very well laid out and easy to use. Completion arranged for next working day after our fixed rate ended. Would deffo recommend- don’t be afraid to switch lenders if Optima are the appointed legal team. Thanks for a smooth and efficient service.
3. August 2026
Antwort von Optima Legal
We are so pleased to hear about your smooth and efficient remortgage experience. It's wonderful to know our online portal and legal team contributed to a positive switch. We appreciate your kind words and recommendation!
Optima Legal
Super smooth transaction
The automated process makes the transaction so slick and smooth. Communication is fantastic and everything went without a hitch
3. August 2026
Antwort von Optima Legal
We're so pleased to hear that our automated process made your transaction slick and smooth, and that our communication was fantastic, ensuring everything went without a hitch. Thank you for your wonderful feedback!
Optima Legal
Excellent service from Optima Legal
Excellent service from Optima Legal. The portal is easy to navigate and all the information I needed about my remortgage was available as promised with clear explanations provided.
3. August 2026
Antwort von Optima Legal
We're delighted to hear that you found our service excellent and our portal easy to navigate. We're glad the information for your remortgage was clear and readily available.
Optima Legal
Antwort von Optima Legal
We're delighted to hear that you found it easy to access your documents and appreciated the regular updates on your progress. Thank you for your wonderful feedback!
Optima Legal
Great communication along with…
Great communication along with efficient and transparent service throughout.
3. August 2026
Antwort von Optima Legal
We're so pleased to hear that you experienced great communication and found our service to be both efficient and transparent. Thank you for your wonderful feedback!
Optima Legal
Antwort von Optima Legal
We are so pleased to hear that you experienced excellent service from us. Thank you for your positive feedback and for highlighting our efficiency.
Optima Legal
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.