Smooth experience with a great web portal where you can see the progress of your remortgage and download documents or fill in the forms that they need. The whole process was clear and transparent, plu... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They handled our case well. It was quite apparent that they have a streamlined process, even though there were slight communication glitches on a few occasions. That aside, I was generally happy wit... Mehr ansehen
Unternehmen hat geantwortet
Enact case workers hide behind a customer services chat function who reel of excuses, rather than getting actions completed. The case worker ignores your direct messages. The are INCREDIBLY slow to a... Mehr ansehen
Unternehmen hat geantwortet
Enact have been very helpful, ensuring that we understood the process. They were quick to respond to queries and always went above and beyond to make things clearer when we didnt understand. Very clea... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Enact Conveyancing
Vom Unternehmen geschrieben
- 20+ years of conveyancing experience
- Available 8am until 8pm – we work around your lifestyle
- Get real-time updates online to track your sale/purchase
- Join over 2 million people who have completed their transactions with Enact
- Receive a fast, reliable and stress-free conveyancing service
Established in 2000, Enact Conveyancing has been at the forefront of the conveyancing market, working with over 2 million customers since launch. Our focus is on delivering high-quality, efficient, and innovative property and conveyancing services.
Our experienced conveyancers are passionate about the work they do and pride themselves on providing you with an outstanding, personalised service from start to finish.
Moving house can be a stressful and complex process, that is why our conveyancing team is on hand from 8:00 am to 8:00 pm Monday to Friday to help you every step of the way.
We also provide you with access to our market-leading online case tracker, allowing you to view vital information, complete paperwork, and contact your dedicated case handler through secure messaging at a time convenient to you.
Visit our website to find out how we can help you, or to get an instant conveyancing quote. Visit our website Contact us
Kontaktinformationen
Vereinigtes Königreich
- 0344 244 2000
- contact.us@enact.co.uk
- www.enact.co.uk
4,5
Hervorragend
13 153 Bewertungen
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Great experience, easy web portal, responsive and helpful
Smooth experience with a great web portal where you can see the progress of your remortgage and download documents or fill in the forms that they need. The whole process was clear and transparent, plus the messaging system was useful for when we needed to clarify things. I found the staff to be responsive and helpful, both online and on the phone; we were mostly helped by Phoebe who provided great customer service.
30. April 2026
Bewertung ohne vorherige Einladung
Georgia was incredibly patient and…
Georgia was incredibly patient and helpful and made this process so much easier thank you
30. April 2026
Bewertung ohne vorherige Einladung
Highly recommend Enact
Being a panel conveyancer that my bank used I was dubious about service I’d receive. However, having now completed on my mortgage and legalities taken care of, I can’t speak highly enough if the service received. Megan and the team at Enact have been professional, courteous and quick throughout keeping me up to date with progress. Wouldn’t hesitate to recommend.
30. März 2026
Great experince overall
Great experince overall. Good customer service and explained everything clearly. Online case tracker is particularly useful, can track your case clearly and easily. Would recommend.
15. April 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Simplified Remortgage Process
Well organised, step by step guidance throughout the process. Kept well informed with notifications at each stage of the remortgage through to completion. Very easy to follow and simplified process.
30. April 2026
Antwort von Enact Conveyancing
Good Afternoon SIMON, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Neil
They handled our case well
They handled our case well. It was quite apparent that they have a streamlined process, even though there were slight communication glitches on a few occasions. That aside, I was generally happy with their work, so if I had to start over, I would still choose them.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Enact Conveyancing
Good Afternoon, thank you for your comments and your excellent rating. I will ensure that your feedback is passed onto the training and management team. Kindest Regards, Neil
The staff were extremely polite and…
The staff were extremely polite and helpful and held my hand every step of the way when I was unsure as to what I was meant to be doing
29. April 2026
Antwort von Enact Conveyancing
Good Afternoon Ms hayley cooper, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Neil
Thank you Daisie
Thank you Daisie! Easy and stress free process and questions answered and updates given efficiently and in detail to enable a smooth and timely remortgage journey!
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Enact Conveyancing
Good Afternoon Alex Miller, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. I'll also pass your comments on to Daisie. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Neil
Found the process smooth and quick
Found the process smooth and quick. The case tracker dashboard was user friendly, glad they alerted via email and also phone call. Neve was quick in responding to queries, many thanks for your effort
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Enact Conveyancing
Good Afternoon Toyin, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. I'll also pass your comments on to Neve. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Neil
Used Enact when re-mortgaging
Used Enact when re-mortgaging - their website/account system makes it easy to track progress, go through documentation and communicate with staff. Positive experience working with Rebecca Grantham/Lisa Thompson - would use again.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Enact Conveyancing
Good Afternoon James, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. I'll also pass your comments on to Rebecca and Lisa. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Neil
Slow, impersonal, poor communication
Enact case workers hide behind a customer services chat function who reel of excuses, rather than getting actions completed. The case worker ignores your direct messages. The are INCREDIBLY slow to action things, with days and weeks where nothing happens. There is no proactive communication, and you have to chase for everything to be done. You are on a conveyor belt with this company and every time an action is completed you go back to the bottom of the pile. The website says "our streamlined processes and advanced technologies mean we can usually move as fast as you want to." Nothing could be further from the truth. We are at six weeks now. The back end of the 4-6 weeks average, and still don't have a completion date.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Enact Conveyancing
Good Morning Joe, I am extremely sorry to read your comments. Unfortunately, I will not be able to locate your details on our system based on the information provided. I will contact you via Trustpilot for further information so I can escalate this to a senior manager. Kind regards, Neil
Leah Hewitson is brilliant!
Really impressed with Leah Hewitsons efficiency and explanations throughout the process, she turned the case around so quickly. App was really easy to use too. Highly recommend.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Enact Conveyancing
Good Afternoon James Gifford, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. I'll also pass your comments on to Leah. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Neil
Our experience was very quick and…
Our experience was very quick and efficient.
Our handler communicated to us at each step and made the whole process easy.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Enact Conveyancing
Good Afternoon Elizabeth Bailey, thank you for your amazing feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Holly
Painless conveyancing!
Enact made the conveyancing process very straightforward. Their portal was easy to use and the were responsive via the online chat and over the phone. Conveyancing is never entirely straightforward but enact made it relatively painless!
27. März 2026
Antwort von Enact Conveyancing
Good Afternoon Cleo, thank you for your amazing feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Holly
You just have to look at enact 1 star…
You just have to look at enact 1 star reviews, they are the worst company that I have ever dealt with totally incompetent rude I have no dear how trust pilot rate them 4 star , I rate them minus 10 star !!!!!! Don’t use them I didn’t have a choice
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Enact Conveyancing
Good Afternoon Robin Biggs, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Holly.
Great communication and commendable experience.
Enact maintained communication all through the process and made it less stressful. I was updated and informed through all the steps and my queries were answered promptly.
The service is commendable and the application was intuitive and user friendly.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Enact Conveyancing
Good Afternoon Marlene Bee, thank you for your Wonderful feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Holly
easy to get answers easy to use.
28. April 2026
Antwort von Enact Conveyancing
Good Afternoon Michael, thank you for your Wonderful feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Holly
Avoid
Where do I start. Totally disfunctional and incompetent service.I must point out from the start that I do not normally chase people for updates, but I’ve had to with these.Silly little things that you as the customer send off at their request are firstly not even acknowledged as been received and secondly if they find a fictitious problem with it they take weeks ( literally) to reply to it. Why is it that as a customer you have to instigate contact and be told somethings not right from two weeks earlier.Still waiting completion as I write. This is 3 weeks after all documents/ Tasks were completed on this childish app. Have just been asked clarification on an address issue that was answered 3 weeks ago. You really can’t make it up. Thought twice about posting this review and there unprofessional response to it but it can’t make things any worse…… or can it. ?
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Enact Conveyancing
Good Afternoon Ron, I am extremely sorry to read your comments. Unfortunately, I will not be able to locate your details on our system based on the information provided. I will contact you via Trustpilot for further information so I can escalate this to a senior manager. Kind regards, Holly
easy to use system and friendly, professional staff
Always so easy to deal with and Holly Kipling has been fantastic, keeping us informed all the way through and helping me understand some forms that I didn't understand completely. I would definitely recommend and I look forward to dealing with Holly Kipling for all our future remortgages
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Enact Conveyancing
Good Afternoon Kelly Daughtry, thank you for your Wonderful feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Holly
Needs a bit more of a human touch …
It went through well the whole process not being very tech savvy. I tried to contact the company and my case handler sometimes but it was hard to get hold of a human to just sayam I doing this right have u got everything
27. April 2026
Antwort von Enact Conveyancing
Good Afternoon cass castle, thank you for your comments. I will ensure that your feedback is passed onto the training and management team. Kindest Regards, Abbie
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