4Patriots Bewertungen 

552
•
TrustScore 2.5 von 5

2,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I buy emergency food for daily use and for long‑term storage. I typically purchase from Augason Farms, but I decided to try 4Patriots for a bit of variety. Unfortunately, I will not be ordering from... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Where to begin... Customer support, while friendly, is completely unhelpful. They are unable to offer reasonable solutions. We purchased a generator for $1200. It would not charge to 100% without an... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Ordered 2 Rescue Emergency heater/ stoves. Fedex delivered 1,or 2.. Delivered, box not covered or taped, heater intact. 2nd package Lost on Kernersville,NC. Filed claim.paid 8.00 for shipping protecti... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've ordered from 4Patriots.com a number of times. More than I expected I might. Most of the products are targeted to reach outdoors folks - campers, preppers and folks who want to be safe and secure... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Trockenfrüchte

Vom Unternehmen geschrieben

4Patriots, LLC is an old-fashioned American success story. The company came to life at our kitchen table in Nashville, Tennessee with a notepad and pen. We had decided the soulless life of corporate America wasn’t for us, and that we wanted something more. We wanted to build something real; something that could really help people and provide real solutions to the problems that we, our families and our friends, encountered every day. Living on a shoestring budget, we used our savings to get started with our very first product, one that we knew could impact many people’s lives and get them on the road to greater self-reliance. We invested any profits we made right back into the company so we could continue to grow our business without borrowing a dime, and that’s how we continue to do business today. It might have taken us a little longer this way, but at the end of the day we’ve been able to build a thriving company that treats our customers and employees right. Today, not only do we offer a wide variety of great products that help our customers be more self-reliant and independent, but we’ve also been able to provide full-time jobs for over 200 people (and we’re still growing!). We feel blessed every day to work with such a dedicated team and to be able to impact the lives of so many people. At 4Patriots, we champion freedom and self-reliance. This is our core purpose and our mission. So how do we do it? We offer high-quality products that help our customers become more self-reliant and prepared. We follow the Golden Rule. Put simply, we treat our customers the way we would want to be treated. We strive to be a great place for great people to work.


Kontaktinformationen

2,3

Mangelhaft

TrustScore 2.5 von 5

552 Bewertungen

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Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 73 % seiner negativen Bewertungen beantwortet

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,3

Alle Bewertungen

(552)

150 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Bait and switch. Not up front with their offer.

Their ad offered the 3 month supply of food for right around 590.00. Great. Then it was also offered free shipping. Great. Then they offered 5 equal payments. Great I'm in. Then you check your credit card and find out they took 192.58 on your card. Then two more payments of 143.58. I called customer service and was told I had two more payments of 153.58. Do the math, thats 766.90. Then he says they give free shipping o equal payments. WHAT. I live 25 miles from where it was shipped. Flat rate fee of 49.00. That's right 49.00. Oh and by the way equal payment customers have to more. WHAT. The old bait and switch. I'm going to the Better Business Bureau on this one. Never again will I deal with this company. I should have read the bad reviews first. By the way, they don't send an invoice with the product. That comes 2 months latter in an email.

29. Jänner 2025
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Antwort von 4Patriots

Hi Marty, thank you for your review and feedback on our 3-Month Food Kit + 4 Free 72H. I apologize for any confusion you have about your order. After reviewing your account, I see that you purchased the 3-Month Food Kit + 4 Free 72H on the payment plan for five payments of $139.40 before tax. When you pay in full for the entire order, the shipping charge is not charged. When you set up the payment plan, the shipping fee of $49 is applied to your order. It is stated on the offer page. So your first payment of $192.58 includes the shipping and the first payment of $139.40 plus tax. Your next four payments would be $143.58. You have made three payments of the five as far since your purchase on 11/28/2024. I have also included the link to the offer that was purchased, which lists the cost when you select the payment plan. https://products.4patriots.com/food/3month/checkout. Again, I apologize for any confusion.

Bewertet mit 1 von 5 Sternen

Only five star reviews on their testimonials why

What I want to know is where can I go on their website and leave my testimonial of their products. For some reason there's no place to do that gee I wonder why?

19. Jänner 2025
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Antwort von 4Patriots

Hi Scott, Thank you for your review and feedback. Per FTC guidelines, we are not allowed to hide negative reviews from customers, so all reviews submitted are published. Due to spamming, the ability for anyone to go on our site and leave a review has been disabled. Review requests are sent 14 days after purchase to the customer's email address.

Bewertet mit 1 von 5 Sternen

I want to know why my patriot solar…

I want to know why my patriot solar generator is made in china

14. Februar 2024
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Antwort von 4Patriots

Hi Robert, Thank you for your review! The Patriot Power Generator was designed and developed at our corporate office in Tennessee, and built by a phenomenal manufacturer in China. We ship all orders from our warehouse in Salt Lake City, Utah and our customer support team is based in the U.S. as well. While we make every effort to source products domestically, some product categories, particularly those electronic in nature, are difficult or impossible to find adequate manufacturing in the US. This is not just a cost issue, but a supply chain, engineering, and manufacturing capacity issue. Very few products like computers, cell phones, televisions, etc. are made in the US, and we're not a large enough company to build or re-engineer the appropriate production to do the advanced technology work we source and our customers demand.

We insist that our 4Patriots food products and supplement products are produced in the US. But we're able to do that because the appropriate partners exist today. We also provide meaningful support to important charities that help American Veterans and their families https://4patriots.com/pages/4patriots-donations

Bewertet mit 1 von 5 Sternen

4patriot should be ashamed but I’m sure…

4patriot should be ashamed but I’m sure they are not. Invoking American patriotism is a joke…..made in china. Lie-their 1800 has 700w. Won’t stand behind products. Cheapest, low quality parts and materials possible and sky high prices. The worst of the worst

5. Dezember 2024
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Antwort von 4Patriots

Hi Matt, thank you for your review and feedback. I'm sorry to hear that our products did not meet your expectations. The Patriot Power 1800 Generator was designed and developed at our corporate office in Tennessee, and built by a phenomenal manufacturer in China. We ship all orders from our warehouse in Salt Lake City, Utah and our customer support team is based in the U.S. as well. While we make every effort to source products domestically, some product categories, particularly those electronic in nature, are difficult or impossible to find adequate manufacturing in the US. This is not just a cost issue, but a supply chain, engineering, and manufacturing capacity issue. Very few products like computers, cell phones, televisions, etc. are made in the US, and we're not a large enough company to build or re-engineer the appropriate production to do the advanced technology work we source and our customers demand. We insist that our 4Patriots food and supplement products are produced in the US. But we're able to do that because the appropriate partners exist today. We also provide meaningful support to important charities that help American Veterans and their families https://4patriots.com/pages/4patriots-donations

Bewertet mit 1 von 5 Sternen

I ordered an 1800 generator in 2022

I ordered an 1800 generator in 2022. It hasn't been used, but when I attempted to use this generator for the first time this past Thanksgiving, it could only power one small appliance. When I went to plug in a 2nd small appliance, the generator shut down. The generator could not power two or more small appliances. This was an embarrassing experience, to say the least. This product is supposed to power refrigerators and other large appliances for a significant period of time. To be fair, we were supposed to check the power every 3-4 months and perform maintenance on it. We didn't perform maintenance on it for several months, but the charge level wasn't the problem, rather the output was not working as expected or advertised. The product has never been used, and it was either defective ab initio, or misleading as to what can be charged.
I contacted customer support, and they stated the 1-year warranty expired and 4patriots is not responsible. Of course, if we paid hundreds of dollars for an extended warranty, then they would cover it. However, this product has never been used, and I was lulled into thinking that 4patriots would stand by its name and deliver dependable products. They already charged about $2,700 for the generator and some dehydrated food supplies, which was a push for me. I could not afford the extended warranty. I expect a good company will stand by its product and exercise good faith and fair dealing, especially when they are supposed to support our troops. Why is it I feel like one of the soldiers left behind or abandoned by our government in Afghanistan?
Anyway, I can't undo things nor change 4patriots position on this matter, but I can give a "heads up" to the general public and consumers to avoid purchasing any products from this company. Your time and well-earned money are better spent on either reviewing another company and/or making your own survivor's supplies.

In rebuttal to 4Patriots response, the generator battery has been stored in our home with an average temperature of 68-72 degrees. As previously mentioned, the generator battery was fully charged. However, the power output is and was defective from the beginning. Your boilerplate response does not honestly address this underlying issue. Your 1 year warranty may provide some legal protection, but your "too bad, so sad" perspective demonstrates your failure to stand by your product. Sooner or later your dishonesty and bad faith will catch up to you.


26. November 2024
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Antwort von 4Patriots

Hi Leo, Thank you for your review and feedback! I'm sorry your Patriot Power Generator did not meet your expectations. After reviewing your account, your unit is out of warranty and an extended warranty was not purchased. When storing your Patriot Power Generator, you want to store it fully charged and check on your unit periodically to top the battery off. Also, you want to store it in a climate-controlled environment. The best recommendation we can offer is to store the PPG fully charged and to check the charge periodically. Lithium-based batteries do degrade over time. In addition, storing the PPG in a climate-controlled environment would help extend the life of the battery since there would be no worries over severe temperature fluctuations throughout the seasons. When dealing with lithium-iron-phosphate batteries, they're not a fan of being stored in cold temps. Recommended storage temperature: -5 to +35°C (23 to 95 °F) Storage up to 1 month: -20 to +60°C (4 to 140 °F) Storage up to 3 months: -10 to +35°C (14 to 95 °F) Extended storage time: +15 to +35°C (59 to 95 °F). The Patriot Power Generator battery, which runs on DC power, has a full capacity of 768 watt-hours (12.8 volts/60 amp-hours) and will be able to provide that full capacity to any DC device connected to it. When you are using the generator to power a device using the AC 120V outlets, the generator's battery must use a portion of its capacity to convert its native DC power into AC 120V power, meaning the battery has a slightly shorter life while running AC devices. Yet the Patriot Power Generator battery uses one of the most efficient conversion processes available to keep the generator working at an impressive 90.6% capacity (691 watt-hours) while using the AC 120V outlet.

To calculate how long (in hours) a device can be powered by the Patriot Power Generator, divide the capacity of the Patriot Power Generator (768 watt-hours [DC] or 691 watt-hours [AC]) by the power
consumption of the device (in watts) that is displayed on the LCD once you plug in the device. Capacity (Wh) / Consumption (W) = Life of the device (h)

Bewertet mit 1 von 5 Sternen

I wrote a review back in November and…nothing has gotten better!

I wrote a review back in November and gave 4 Patriots the lowest rating I could. As of December 31, the issues with this company are still not resolved! I can’t express enough that anyone remotely interested in buying from this company should be very very wary. In September I purchased an 1800 generator and Sidekick generator from this company. All together the cost was $ 2671.79 - not cheap! I believed in these products and the fact the company was advertised on Fox News Channel as 4 Patriots. Unfortunately, my belief in them was misplaced. The first Sidekick was defective and overheated. After many hours on the phone trying to reach an associate, this generator was replaced and a second one sent. It was also defective.. This scenario occurred three times! It was at this point my husband said to request a full refund because with three defective generators, he no longer had confidence that the 1800 would work and living in Florida, he did not want to wait for another hurricane and power outage to discover it too was defective. I then requested a full refund of my $2671.79. I was promised a return box with styrofoam and appropriate labels. To this date, December 31, I still have received none. With the exception of an associate named Joey, this company has been a complete disappointment! They are dishonest and not accountable. I would never ever recommend anyone to trust in them being “ Patriots” or an honorable US company. It is obvious to me that they are simply another scam company who buys their products from China and is all in for greed $. They do not stand by their promises and certainly are not customer friendly. They simply make every excuse to not giving money back for their defective products. Seriously, how hard is it to send a customer a return box and labels. As I said in an earlier review, BUYERS BEWARE! Although the concept in solar generators is good, their service and products leave much to be desired. Save yourself lots of money and aggravation, buy a gasoline generator for $300 and save yourself lots of headaches and frustration. 4 Patriots should not be allowed to advertise themselves on Fox and should be reported to the Better Business Bureau as a scam!

31. Dezember 2024
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Antwort von 4Patriots

Hello Laura,

I'm sorry to hear that you've encountered issues with the return of your generator. I completely understand how frustrating this situation must be for you.

Unfortunately, with the email address provided, I am unable to locate your order in our system. If you are still in need of assistance, please don’t hesitate to reach out with any additional details, and we’ll be happy to help in any way we can.

Bewertet mit 1 von 5 Sternen

Defective Product

I bought a 2023 version of the Sidekick Solar Generator. I bought this for emergencies. I got it out to charge up and test, and it refused to charge from a power outlet. It also did not put out any output, not even to charge a cell phone. When I called 4Patriots, they told me "sorry" but since it was over a year, there was nothing they could do except offer me money off a new one. Now, why would I spend money on a new generator when I spent $500 on the first one and it never worked? I am very disappointed in this 1 year warranty for something so expensive that was obviously defective.

30. Dezember 2024
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Antwort von 4Patriots

Hello Mary,

I’m sorry to hear about the issues you've experienced with your Patriot Power Sidekick. I understand how frustrating this must be, and I sincerely apologize for any inconvenience caused.

After reviewing your account, I see that you’ve already spoken with our customer service team. Unfortunately, since the Sidekick is now outside of its 1-year warranty, we are unable to offer a replacement. However, I see that the customer service representative discussed an alternative offer with you, and that information has been noted on your account.

If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!

Bewertet mit 1 von 5 Sternen

I bought the solar generator in 11/23

I bought the solar generator in 11/23. After hurricane Helene, the generator only powered my refrigerator for 2 hours and it was fully charged. I would not recommend this to anyone. A total waste of money...I waited until this December to return it but customer service was rude and said my one year warranty expired since I had the unit for 13 months. Buyer beware. I own my business and would not treat a customer this way.

30. Dezember 2024
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Antwort von 4Patriots

Hello Anthony,

I’m sorry to hear that you wish to return your generator and that you’re dissatisfied with our return period. After reviewing your account, I see that you’ve already spoken with our customer service team, and the unit is unfortunately outside of our return window.

We offer a generous 1-year return period, which is designed to provide flexibility for our customers. While I understand this may not be the outcome you were hoping for, I hope this clarifies our return policy.

If you have any further questions or need assistance with anything else, please don’t hesitate to reach out.

Bewertet mit 5 von 5 Sternen

72 hour food kit is great

I've boughten and enjoyed the 72 hour food kit. Yes it didn't only fill me up but I had energy to get threw the day. It's the real deal and tasted just like Mom cooks. It's not empty calories like Chinese food. The Mac and cheese and oatmeal breakfast was great. The hearty hot dish with rice and vegetables was the main lunch/dinner and it kept me going. Only 20 minutes to make after boiling water how easy can it be. It was so creamy oh wow it was really restaurant quality. I can easily recommend this and see myself and anyone eating this in a grid down for extended lengths.

Thank you 4 Patriots for making quality freeze dried food.

28. Dezember 2024
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Antwort von 4Patriots

Hi! Matthew, Thank you for your review and feedback on our 72-hour food kit. It's great to hear that you love the taste of the food recipes included in our 72-hour food kit. Thank you for choosing 4Patriots.

Bewertet mit 1 von 5 Sternen

Beware of emergency products

Well the water filter system is painfully slow in a real life situation you needed to filter pond water or pool water for instance you would be in a painful way,let alone if the water was really dirty the filter system is SLOW as a snail, 24 hrs to filter with one filter,1 gallon, they say 4 filters in a row would be faster,they being 4 patriots phone CSR,,,, ok 3 times faster is like 8 hrs then, family of 4 would be in big trouble waiting for water since they require 1 gallon to drink only every 24 hours, and that depends on OTHER factors as environment at that time around those that need the water like temp and humidity factors.And were still not able to factor in water for washing which needs to be at the very least sanitary... The food is at best edible its not palatable meaning if one is hungry one would eat this BUT its mushy, starchy, sticky, I am a chef quality, trained cook, and in their advertisements of their food on TV notice, they ad on-top of their meals fresh toppings of color vegetables-fruits to give that eye catching look which believe me when your done cooking it, it will not have that look, not only look buy palatable taste because their are no fresh anything about this food. Its for looks only what you see on TV their items can look this way if you ad them but will not on their own merits be this way. False advertisement if you ask me..But in a pinch, you can survive on it!!!! Buy cans from your local store rotate these out ever year or two, keep them in a STABLE environment, buy dry beans and noodles etc store in glass or plastic do not open anything and get yourself a reverse osmosis system for the water needs and drive on for nearly the cost of current food prices, just got to rotate the foods stock out...I have solutions for just about everything out there to do or not to do because i have done all this most of my life which has been thankyou lord 63 years, email me i will help you for free to do the very best you can on your own.....

24. Dezember 2024
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Antwort von 4Patriots

Hello Marc,

I'm truly sorry to hear that you're unhappy with your purchase of the Ultimate Water Filtration System and Food Kits. I completely understand how frustrating that can be.

After reviewing your account, I can see that our customer service team has already been in touch with you to address your concerns. If you have any further questions or if there's anything else we can do to assist you, please don’t hesitate to reach out

Bewertet mit 1 von 5 Sternen

I am sorry I have to write this review

I am sorry I have to write this review
I bought baby items and not happy about any of them. Not the generator or the portable battery packs or the water filter.

The generator takes for ever to charge and would not keep me alive if I only had sunlight. I sent the first set back but it did not charge better.
The water filter leak all over my countertop even after they sent me a new one
The 4 battery packs all swelled up and not usable. I asked for replacement but they were not warranted

20. Dezember 2023
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Antwort von 4Patriots

Hi Debbie, Thank you for your review and feedback on our products. After reviewing your account I do see that you spoke with a representative on Dec 1st concerning your Ultimate Water Filtration System. You wanted to return it and you were busy at that time and would call back to get return instructions. I do see that you were having issues with your Patriot Power Generator 1800 as well you purchased it in August of 2023 and the Patriot Power Cells were purchased in July 2022. You spoke with a representative on June 4th, 2024 concerning your generator and your Patriot Power Cells and you asked if they were still in warranty. The representative did inform you that the Power Cells were out of warranty but the generator was still in warranty and a replacement was shipped to you. Please feel free to reach out to us if you are still looking to return the Ultimate Water Filtration System. We apologize for any confusion on warranty and return/refund policies. You can call in to speak with a representative or reach out to us via email at reviews@4patriots.com.

Bewertet mit 3 von 5 Sternen

Don't waste your money

UPDATE: 01/25/2025 See below (Issue Resolved)
I am very disappointed with this company and their product. Maybe it doesn't happen all the time but it happened to me. We purchased the generator with their food package for $5k in 2023. I have never used the generator and diligently followed the instructions in charging the generator 3-6 months as suggested. This past week we had a 2 day blackout in Southern California and for the first time that I am using the generator to power up our refrigerator, it did not work. The product was completely dead and wouldn't turn on. I called customer service for assistance and the only conclusion they can come up with is the "inverter" is not working. And of course, my warranty ended in September 2024 so the only way to get it repaired is to bring it to a local generator repair shop that they recommended. I went to that repair shop and they said that they don't normally repair these types of generator but if they did, they will have to look for the correct part and it can take two weeks and the estimate price is undetermined. So we spent thousands on this generator that we charged it according to instructions and never used and when we finally needed to use it for the first time, it wouldn't work. And the only way to make it work is to get it repaired ourselves, which apparently no one repairs this type of equipment. It feels like we were taken advantage of and all they can say is "sorry we can't help you because it is out of warranty."

Update: 4Patriots responded to our review. They provided us with a replacement unit. I received the unit yesterday, charged it, and tested it. It is working. 4Patriots addressed the issue, which I am thankful for, and the issue is now resolved.

8. Dezember 2024
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Antwort von 4Patriots

Hello Emilia,

I'm truly sorry to hear about the issues you've been facing with your generator. I can imagine how frustrating and inconvenient this must be for you.

Please know that I’m here to help, and I will be reaching out to you directly via email shortly to provide the assistance you need. In the meantime, if there's anything else you’d like to share, don't hesitate to let me know.

Thank you for your patience, and I look forward to resolving this for you as quickly as possible.

Bewertet mit 1 von 5 Sternen

The worst

This company is by far the worst company that I have ever dealt with. I have talked to their customer service department to refund my money for a product that they never sent the dispenser for over for three months now!

I have sent them a letter from my bank, I have been in touch with customer service only via email because we know we can’t get through on the phone on so many occasions it’s unbelievable. And every one of them is like oh we care about you warmest regards, such incredible BS.
And they are NO PATRIOTS!!! 😡

17. Oktober 2024
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Antwort von 4Patriots

Hi Randi, thank you for your review and feedback. I'm sorry to hear of the issues you had with your order. after reviewing your account, I see that you have been working with one of our representatives who has been assisting you with this matter. We apologize for the current hold times and we thank all of our customers for their understanding. We are working hard to fix the delay in service as it is not our typical standard. We are taking action to correct this and we appreciate your patience. We are not complacent, nor content, with the current hold times, and it will not be an issue in the future.

Bewertet mit 1 von 5 Sternen

This is the worse company I’ve ever had…

This is the worse company I’ve ever had to deal with,they ripped me off for 600 bucks and even after providing them with evidence they still refused to refund me my money,buyer beware

2. Dezember 2024
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Antwort von 4Patriots

Hi Tom, Thank you for your review. I am sorry to hear that you had issues with your order. I requested additional information to better assist you, but I haven't received a reply. If you still need assistance, please reach out to us at reviews@4patriots.com and put ATT: Trust Pilot in the subject.
We look forward to getting this resolved for you.

Bewertet mit 4 von 5 Sternen

The quality is outstanding

The quality is outstanding; it feels sturdy and built to last. I was impressed with how easy it was to assemble, and I had it set up in no time. The multiple compartments are perfect for sorting my food items. I especially love the stackable bins that maximize vertical space—great for jars and cans! The aesthetic appeal also adds a touch of elegance to my kitchen. Since using this organizer, I’ve found cooking and meal prep to be so much more enjoyable. It’s like I have a brand-new pantry!

12. Jänner 2024
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Antwort von 4Patriots

Hi Laura, thank you for your review and feedback. Thank you for your business. We're happy to provide you and your family peace of mind with our products.

Bewertet mit 1 von 5 Sternen

I bought a 30 day emergency food…

I bought a 30 day emergency food supply. It included exactly three items that you woud consider "dinner." 2 Mac and Cheese and 1 Fettuccine Alfredo. The bulk of the rest of it was rice , oatmeal and banna chips. that at least 75% of the order. That's out of 269 advertised recipe.

If I'm trying live off this and a camp stove don't know what I'm going to do with bake mixes liike cookies bread and brownie.

They say up front, that they can't tell you what's going in your container. There is a good reason for that.

And there is a good reason they don't post all of their reviews on their website.

Fool me once. . .

30. November 2024
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Antwort von 4Patriots

Hi Fred, thank you for your review and feedback on our survival food. I'm sorry to hear that the food choices in your kit did not meet your expectations. All of our food kits do come pre-packaged and substitutions can also be made. We will be happy to look into this further for you. I requested additional information to better assist you, but I haven't received a reply. Please reach out to us at reviews@4patriots.com and put ATT: Trust Pilot in the subject line. Also, include your order# as well. We will be happy to assist you.

Bewertet mit 2 von 5 Sternen

Solar generator

Solar generator, I live in the mountains with a considerable amount of power outages. I have had this a couple of years in the box, my partner and I started camping again last year. I broke it out and started using it last year. While happy I have this, it does work. However the solar panel on this really bites. I am out on a very nice sunny day in California and have broke it out this morning almost zero charge. I decided to try the panel out today. Well it’s been sitting in the sun for over six ours in good clear sun, it still has not moved past the first bar on power. At this rate it will a week to charge it off one panel. Save you time and resources look at other products I can not recommend this.

30. November 2024
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Antwort von 4Patriots

Hi Tantanka, Thank you for your review and feedback. I'm sorry that the Solar panel has not met your expectations. In optimal and direct sunlight, the PPG will charge within a minimum of 8-10 hours with one panel. Two panels would be a minimum of 4-5 hours. You would also want to keep your panel in the same position as the sun does move throughout the day so repositioning it can also help as well.

Bewertet mit 5 von 5 Sternen

4Patriots is an amazing place to find…

4Patriots is an amazing place to find survival and disaster relief items at a competitive price. All items I have purchased have been high quality and arrived very quickly. I will continue to order from them.

25. November 2024
Bewertung ohne vorherige Einladung
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Antwort von 4Patriots

Hello Tony!

Thank you so much for your kind words! We truly appreciate you being a part of the 4Patriots Family. Your support means the world to us.

If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re always here to help!

Bewertet mit 4 von 5 Sternen

No tracking number sent

I placed an order at 4patriots for survival food. They stated that it would take 7 to ten days to process and ship my order. They stated that they would email me a notification of shipping and a tracking number for my package. They did not! After a week I contacted them to inquire about my order. They claimed it had already been delivered and had a Fed Ex picture of it at the door to my building. I said that I had not received the package or even a tracking number for the package. If I had I would have been there to receive the package. I didn't, and wasn't there and the package is gone. I am out $98 and the operator basically said it's just tough luck! Don't buy from 4patriots you probably won't get your order either.

Update Nov 30
After posting here 4patriots reached out to me and reshipped my order, complete with the tracking number. I am pleased to say my package just arrived today and I was here to receive it because of the tracking number. Thank you, 4patriots, for making this right. I am happy with this outcome.

6. November 2024
Bewertung ohne vorherige Einladung
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Antwort von 4Patriots

Hello David,

I’m so sorry to hear that your order was delayed and that you experienced difficulties reaching our customer service team. We’ve been busier than usual, which has unfortunately resulted in longer wait times, and I completely understand how frustrating that can be.

After reviewing your account, I see that you’re already working with an agent to address your concern. I’m confident they will resolve everything to your satisfaction.

Thank you for your patience and understanding.

Bewertet mit 1 von 5 Sternen

I have been trying for four weeks to…

I have been trying for four weeks to get a FedEx label so I can return a defective generator and still cannot get it. It took me four hours holding on a phone to get customer service to start off with. They don’t respond to emails if they do it I’m sorry but we are trying. That’s insufficient anymore.

29. September 2024
Bewertung ohne vorherige Einladung
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Antwort von 4Patriots

Hello Jay,

I'm terribly sorry to hear about the difficulty you've experienced trying to reach our customer service team. I understand how frustrating this must be, especially with longer-than-usual wait times due to the increased demand for our products. Please know that we're working hard to reduce these wait times and assist everyone as quickly as possible.

After reviewing your account, I can see that you're currently working with a resolution specialist to handle the return label and replacement. I’m confident they’ll take care of everything and resolve this for you as quickly as possible.

Thank you for your patience, and please don't hesitate to reach out if you need any further assistance in the meantime. We're here to help!

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