DO NOT USE - TOTAL COWBOYS. Booked parking, followed 'drop off procedure' to the letter, calling 45 mins in advance of arrival. Upon arrival had to wait 30 mins for a driver to arrive. Ended up havi... Mehr ansehen
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Das sagen Bewerter
Absolutely atrocious... would not use again. Had to wait over 45 minutes at Bristol airport for our car to be collected incurring extra fees and unnecessary stress at the beginning of our holiday. Lu... Mehr ansehen
I booked a Meet & Greet for dropoff/pick up at the main terminal on Saturday 22nd August 2026. I called 45 minutes beforehand to confirm I would be there at 11am and this was acknowledged by their rep... Mehr ansehen
DO NOT USE THIS COMPANY!! All of the other reviews match our experience!! So unprofessional, disorganised and rude ! Save your money, time and nerves!! Never , ever again!
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DON'T EVEN CONCIDER THEM..
DON'T EVEN CONCIDER THEM..!!
They came up as the cheapest and close to Bristol Airport APPARENTLY but you need to leave enough Fuel for them to take it to a holding compound up to 10 miles away as it's not kept at the delivery address..
I opted for the Park & Ride service with NO HIDDEN FEES.. Well they're not hidden so much as placed at the bottom of a page you don't need to go on.. On confirmation you get notification of the £8.50 fee you have to pay in both directions for essentially getting into the carpark..!
Then I looked at the reviews.. Not a chance I was trusting them with my holiday so cancelled it straight away.. 5 Days later still no confirmation of cancelation , have just been told it's 30 days when the refund policy states 7-10 days and the 5% fee is now apparently £15 not £2.50 as I was told previously.. Something tells me Mastercard will be dealing with this one.
Do not use A1 Parking
Do not use A1 Parking! Our experience at Bristol Airport was absolutely terrible. Despite following their instructions and calling ahead, we were met with incredibly poor customer service, with staff claiming we should have called prior to arriving. This was completely false as I have call logs to prove this. To make matters worse, our car was returned with nearly 50 extra miles on the clock, clearly showing it was driven a significant distance and not parked anywhere near the airport. As if that wasn't enough, we then had to pay an additional £18 just to get out of the car park and walk an additional 10 minutes to the terminal. Avoid this company at all costs if you want a stress-free and honest parking experience.
My advice would be to stay clear of…
My advice would be to stay clear of this company for meet and greet car parking. They do not pick up or drop off car at the usual meet and greet point meaning a 10 minute walk to the terminal as well as having to pay 2 lots of £8.50 to get out of the short stay carpark. The staff are rude and non communicative. On collection of the car it had clearly been driven as over 50 miles had been added to the clock (I had taken picture of the mileage on leaving the car in their hands). There is no need for this high mileage to be added they were clearly driving around in the car. This is the worst meet and greet I have ever used and would advise people to stay away.
THE WORST airport parking going
THE WORST airport parking going.
Mashed up mini van took us there which wasn’t safe to drive. The way back was even worse. 1 hour 10 minutes waiting for pick up, rude person on the phone and even worse, no apology from them when finally getting back to the car. Then when I asked for an apology one guy said for what? Then started swearing shouting and threatening us. You shouldn’t be allowed a business. Absolutely disgraceful behaviour
Waited over an hour to be picked up…
Waited over an hour to be picked up from airport and when he eventually turned up he was so aggressive with 2 passengers it was embarrassing.
Steer well clear of these cowboys.
Absolutely shocking service....I would give a lower score than 1 if I could.
I can’t give a lower rating
I can’t give a lower rating, otherwise I would.
Despite the written instructions stating that I would collect my car at the airport parking, I was instead forced to drive to an off-site car park about 15 minutes away, then wait to be transported back to the terminal. I was almost late for my flight because of this.
The return experience was even worse. After landing, I waited over an hour to get my car back. When I finally received it, I was shocked to discover that it had been searched and stripped of valuables. My dashboard camera, phone holder, charger, cables, umbrella, and everything of value from the boot had been stolen.
The only response from the staff was, “Complain by email.”
Based on my experience, I strongly advise others to avoid this company. My car was returned with my belongings missing, and the customer service was completely unacceptable.
The matter has been reported to the police
AVOID THEM
Avoid them and keep away from them ad far as you can. The company is a joke. After cancellation of my booking two months ago, still did not receive my money back but they keep saying that I will receive it. Emails - they don’t respond, phone no - can’t reach them.
If I could give minus stars..
If I could give minus stars, I would. Please DO NOT use this company. I let them know my arrival time at Bristol airport and was told to go to orange car park. After hanging up on me the aggressive advisor called back and said to wait at the payment booth at the exit. Waited for 20 minutes so called the company, the same advisor answered and said no, I told you to go to short stay car park. So £15 wasted on exiting the orange car park. Went to the short stay car park, waited for almost an hour. No one turned up to take my car. I called the company numerous times to be called stupid, a liar, and was hung up on several times. Ended up with us having to leave our car in short stay or would have missed our flight. £235 to park in there for 5 days. Plus the £15 for the incorrect car park, plus the £73 paid for meet and greet parking. Emails are undeliverable to the company and they won’t answer calls from my number. Absolute cowboys.
Absolutely shocking experience
Absolutely shocking experience. Supposed to be meet and greet but firstly you have to walk 10 mins to and from the drop off point, the company would not answer the phone when I tried to call numerous times to advise I had landed so I sent texts (one of which they responded to telling me where to go to meet them so they were clearly picking them up), they took an hour to bring my car so I was standing in the car park outside for the whole period trying to call them to see where they were. When the driver did eventually come, he got out of the car without putting the handbrake on and when I shouted over to say put the handbrake on as the car was rolling back, he ignored me and I had to jump into the moving car myself to put the brake on. Will never use again - would have been quicker (and cheaper) to go to long stay and use the shuttle bus
STAY WELL CLEAR - Broken promises
I booked with A1 parking but cancelled within an hour because my wife had already arranged for a family member to take us/drop off.
I sent an email to A1, which bounced back, i eventually got through to someone on the phone who just sent me a complaints email.
I wrote my situation to them, they replied saying they would be in touch after 7 working day to process a refund .
I've chased for a 3 weeks, the last 2 weeks i had a promise of the refund in process by live chat (Julia), first she said 4 working days (no refund), then i chased the this week and said it would be in by Thursday..... again nothing !
I asked this morning and she said its in process. I give up.
STAY AWAY FROM THESE !
❗️SCAMMERS❗️
❗️SCAMMERS❗️ . I cancelled my booking more than two weeks in advance, in accordance with their cancellation policy, yet they still refuse to refund my money. I've been given conflicting excuses about when the refund would be processed, and I'm still waiting. Very disappointing customer service. I would not recommend this company to anyone.
Don’t use them
Don’t use them . Complete scam . If you have already booked contact your card company to get a refund. They do not refund even if you cancel the booking. Stay well clear. Have reported to trading standards
Very disappointing experience – vehicle returned with multiple issues
I am extremely disappointed with my experience. I left my vehicle with an almost full tank of petrol, but when I collected it, almost all of the fuel had been used. I simply cannot understand how this could happen while my vehicle was in their care.
To make matters worse, my vehicle was returned with several issues that were not present before I dropped it off. The engine warning light came on, the interior lights stopped working completely, and the car now struggles to start, with a noticeable delay when turning the ignition.
This has caused me unnecessary stress, inconvenience, and additional expense. When you leave your vehicle with a parking company, you expect it to be returned in the same condition in which you left it.
I have contacted the company directly and hope they investigate this matter properly and provide a fair resolution. Based on my experience, I cannot recommend this service.
An absolute shocker of a company with…
An absolute shocker of a company with zero customer service. 70 miles was driven on our car. Dont be mislead thinking its cheap for meet and greet. This is not meet and greet like other companies. Walked a fair way to the collection point, then had to wait half hour for our car. Driver was dismissive and didn't hand over just gave the keys and walked away. On top of that you have to pay an extra £18 pound in the parking charges. I would not recommend this company at all
Absolute shit show
They turn up more than a hour late and when you get back to your car you realise they have been using your car while you have been away please don't use this company
Don’t ever use these fools
Don’t ever use these fools. Smashed the rear bumper on my Porsche and tried to tell me it was already there when I had a video myself of the car before they picked it up
DO NOT USE THIS COMPANY FOR AIRPORT…
DO NOT USE THIS COMPANY FOR AIRPORT PARKING!! It is based on a livery stables, the lane leading up to it is horrendous re pot holes. There is no shelter whilst you wait for up to an hour to get the shuttle to the airport. No communication. Car Key went in to a plastic wallet along with others!
Ride back at 1am. The driver drove way too fast, I mean, thrashing it through the lanes. It was very scary. We asked him to slow down and he said it was the speed limit! We were literally gas lit lol! Trust me, it was not the speed limit! I’m glad we’ve got our car and are home in one piece. DO NOT USE!
STAY VERY CLEAR OF THIS COMPANY UNLESS YOU WANT TO BE DUPED!!!
I'm only giving this company one star because I have to leave a rating. In reality, they don't deserve even that.
I booked a service but cancelled within an hour. I never received an email confirmation and was told it would take 7–10 days to receive both the cancellation email and my refund. After waiting, I still hadn't received anything, so I called again. This time, I was told that refunds are processed on a "first come, first served" basis, that I was in a queue, and that I would need to wait up to three weeks just to receive a confirmation email, followed by another 3–7 days for the refund.
I've never encountered a refund process like this before. It's completely unacceptable and has left me questioning the legitimacy of this company. I will continue pursuing my refund, but at this stage, I'm genuinely concerned that my money is gone. STAY VERY CLEAR OF THIS COMPANY UNLESS YOU WANT TO BE DUPED!!!
THIS COMPANY IS A SCAM
I booked my parking last minute and should have read the other reviews before hand. Firstly we parked in a random dirt lot where the cars were parked crazily. Then charged £20 for a "barrier fee" When we returned we were told that because we were delayed we had to pay another £20 in cash to get our car back (we were not delayed!) We waited for an hour for the transfer for a guy to arrive in my car and tell me he has given me a premium service. I asked about the drop of fee at the airport which he told me was sorted and then when questioned by my husband he said we would have to pay it! They had been vaping in my car as well. The service is appalling and I feel scammed. PLEASE do not book with them!
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