Tried two High Street Travel agencies before AI suggested Ace Flights. Both appeared not to want to 'rummage around' exploring various options to keep the price reasonable. Ace Flights did just that.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Kevin, my call handler was excellent. The flights coming up didnt quite fit my criteria so he went away and called me back with what I required. As a single person travelling it was important to me... Mehr ansehen
Unternehmen hat geantwortet
We spoke to Molly who was very helpful and searched for the flights, times and prices that suited our needs, nothing was too much trouble and she made us feel at ease as she explained everything to us... Mehr ansehen
I was looking for a cheaper option of flying to Australia over the Christmas period and most air fares have nearly doubled since my holiday there last Christmas. However, Kevin at Ace Flights managed... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ace Flights Ltd is a leading UK-based travel agency specializing in the sale of flights and holidays. With a team of highly experienced agents and a commitment to providing exceptional service, we are dedicated to making your travel experiences memorable and hassle-free. Our strong affiliation with PTS (Protected Trust Services) ensures that our clients enjoy financial protection, giving you peace of mind throughout your journey. At Ace Flights Ltd, we understand that every traveler has unique preferences and requirements. That's why our knowledgeable agents leverage their extensive sales experience to offer personalized recommendations and tailored itineraries. Whether you're planning a relaxing beach vacation, an adventurous getaway, or a business trip, our agents go above and beyond to craft the perfect travel package for you. As a trusted travel partner, Ace Flights Ltd prides itself on delivering exceptional service, personalized recommendations, and competitive prices. We prioritize customer satisfaction and work tirelessly to exceed your expectations. Whether you're a frequent flyer or a first-time traveler, our goal is to make your journey seamless and unforgettable.
Kontaktinformationen
1110 Elliott Court Coventry Business Park, Herald Avenue ,Coventry, CV5 6UB, West Midlands, Vereinigtes Königreich
- 0203 997 9399
- sales@aceflights.co.uk
- aceflights.co.uk
4,8
Hervorragend
534 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 20 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I spoke to Gavin who was extremely…
I spoke to Gavin who was extremely helpful and knowledgeable and put my mind at rest. I had loads of questions he answered them all.
I received an excellent deal on a business class ticket to Australia.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you so much for your wonderful review!
We're delighted to hear that Gavin was able to answer all your questions and make you feel completely at ease with your booking. His knowledge and personal approach are exactly what we want our customers to experience.
It's also great to hear that he secured an excellent deal for your Business Class flights to Australia. We'll make sure your kind feedback is passed on to Gavin.
Thank you for choosing Ace Flights, and we hope you have a fantastic trip to Australia!
Excellent service!
Molly was helpful, and responsive. I will definitely return to AceFlights UK for future bookings.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you so much for your kind review!
We're really pleased to hear that Molly was helpful and responsive throughout your booking experience. We'll be sure to pass your lovely feedback on to her.
Thank you for choosing Ace Flights and, most importantly, for putting your trust in us. We look forward to helping you with your future travel plans!
Molly from Ace flights was fantastic
Molly from Ace flights was fantastic. I was apprehensive about booking online, but she made the whole experience personal, phoning back when she said she would and so easy, I will be booking with Ace flights again 5*
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you so much for your lovely 5-star review!
We're really pleased to hear that Molly made the whole booking experience easy and reassuring for you. We understand that booking flights online can sometimes feel a little daunting, so having someone there to provide personal support and keep you updated makes all the difference.
We'll make sure Molly sees your kind feedback. Thank you for trusting Ace Flights with your travel plans, and we look forward to helping you again with your next trip!
Flight to Aussie
I was struggling to to find a flight to Australia at a reasonable price on the internet. I ended up calling Ace Flights as they had some great deals. Kevin found me a flight in no time and it was reasonably priced and importantly less than 20hrs. Thanks Kevin we will definitively do business again
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you, Mr Simms, for your fantastic 5-star review!
We're delighted to hear that Kevin was able to quickly find you a well-priced flight to Australia with a great journey time. We know how difficult it can be to find the right balance between price and convenient travel times, so it's great to know Kevin found exactly what you needed.
We'll be sure to pass your kind words on to Kevin. Thank you for choosing Ace Flights, and we look forward to helping you with your future travels!
We had brilliant support from Molly…
We had brilliant support from Molly throught the booking and also for unexpected changes while away. She initally reviewed many options to get the best options and flights. When the airline changed the return flight times she managed to get us on a great return while leavong at the same time returning to london ahead of schedule.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you so much for your fantastic review!
We're delighted to hear that Molly provided such great support, not only during the initial booking but also when unexpected flight changes occurred while you were away. Finding the best possible options and being there when plans change is exactly the level of service we aim to provide.
It's wonderful to know that Molly was able to arrange a convenient alternative return flight and get you back to London ahead of schedule. We'll be sure to pass your kind words on to her.
Thank you for choosing Ace Flights. We truly appreciate your trust and look forward to assisting you with your future travels!
Business class flights to NZ
Molly was extremely helpful every step of the way and managed to get us a very good fare to NZ. This our third year in a row that we have booked with Aceflights, and hopefully we shall be back for more.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you so much for your wonderful review and for choosing Ace Flights for the third year in a row!
We're delighted to hear that Molly was extremely helpful throughout the booking process and was able to secure a great Business Class fare for your trip to New Zealand. Your continued trust and loyalty mean a great deal to us.
We'll be sure to pass your kind words on to Molly. We hope you have a fantastic trip to New Zealand and look forward to welcoming you back for many more journeys in the future!
Molly was very helpful and…
Molly was very helpful ,
knowledgeable and professional.
She arranged our flights and also booked our seat allocation on our flight and internal flights.
It took the hard work out of the transaction for us.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you for your wonderful review!
We're delighted to hear that Molly was helpful, knowledgeable and professional throughout your booking. It's great to know that she was able to arrange your flights, internal flights and seat allocations, making the whole process easy and hassle-free for you.
We'll be sure to pass your kind words on to Molly. Thank you for choosing Ace Flights, and we look forward to assisting you with your future travels!
Great service and even better prices
Great service and even better prices. Highly recommended.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you so much for your fantastic review and recommendation!
We're delighted to hear that you were happy with both our service and prices. Providing great value alongside excellent customer service is always our priority.
Thank you for choosing Ace Flights. We truly appreciate your support and look forward to helping you with your future travel plans!
Very trustworthy company
Very trustworthy company. Kevin has sorted so many flights for us in the last two years. He could not have made it more easy for us. So nice in this modern world to be able to speak to someone about what you require. Will continue to use Ace flights and will always ask for Kevin
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you so much for your wonderful review and for continuing to trust Ace Flights with your travel arrangements over the past two years.
We're delighted to hear that Kevin has consistently made your bookings easy and stress-free. We completely agree that being able to speak with someone who understands your individual travel requirements makes such a difference, and providing that personal service is something we take great pride in.
We'll be sure to pass your kind words on to Kevin. Your continued support and loyalty mean a great deal to the entire Ace Flights team, and we look forward to arranging many more trips for you in the future!
No Hassle. No Trauma
Kevin,
Listened to what we wanted.
He came back to us within minutes to confirm flights available.
We were flexible with the dates.
The seating plan was confirmed, as requested.
Wheelchairs booked and confirmed
He even worked the transfer times for us. So we did not have to wait too long between flights.
This whole transaction was so smooth without any hassle or trauma.
We really appreciated his expertise and warm personality throughout the whole booking experience.
We are looking forward to dealing with him again.
Yours Sincerely
Paul Tucker and Avril Norton
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you, Paul and Avril, for taking the time to share such a thoughtful review.
We're delighted to hear that Kevin provided the attentive and personalised service you were looking for. From finding the right flights and accommodating your flexible travel dates to arranging your preferred seats, confirming wheelchair assistance, and planning convenient transfer times, we're pleased everything came together smoothly.
Your kind words about Kevin's expertise and warm personality mean a great deal, and we'll be sure to pass your feedback on to him. Thank you for choosing Ace Flights—we truly appreciate your trust and look forward to assisting you with your future travel plans.
Kevin was really efficient and helpful
Kevin was really efficient and helpful.
Managed to get me exactly what I wanted at a good price for an upcoming trip to Sydney.
Everything went smoothly. Would definitely use again.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you for your fantastic review!
We're delighted to hear that Kevin was able to find exactly what you were looking for at a great price for your trip to Sydney. Providing efficient, professional service and making the booking process as smooth as possible is exactly what we strive for.
We truly appreciate your recommendation and thank you for choosing Ace Flights. We look forward to helping you with many more trips in the future. Have a wonderful time in Sydney!
Great service and help for my flight to…
Great service and help for my flight to Australia. Couldn’t recommend more,
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you for your wonderful review!
We're delighted to hear that you were happy with the service and support you received while booking your flights to Australia. Your recommendation means a great deal to our team and motivates us to continue providing the highest level of customer care.
Thank you for choosing Ace Flights. We hope you have an amazing trip to Australia and look forward to assisting you again in the future!
What can I say Gavin was an absolutely…
What can I say Gavin was an absolutely gentleman brilliant advice was exactly what I needed and wanted couldn’t of been better and I’m very grateful and very happy thank you.
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you so much for your wonderful review and kind words.
We're delighted to hear that Gavin provided the advice you needed and made your experience such a positive one. We always strive to offer honest, helpful guidance and exceptional customer service, so it's fantastic to know Gavin delivered exactly that.
We truly appreciate your trust in Ace Flights and look forward to helping you with your future travel plans. Thank you once again for choosing us!
Kevin was very professional and…
Kevin was very professional and helpful, we thank him very much
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Thank you for your kind review!
We're delighted to hear that Kevin was professional and helpful throughout your booking experience. We'll be sure to pass your lovely feedback on to him—it will mean a great deal.
Thank you for choosing Ace Flights. We truly appreciate your support and look forward to assisting you with your future travel plans!
Great professional service
Great professional service
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
I was looking for a cheaper option of…
I was looking for a cheaper option of flying to Australia over the Christmas period and most air fares have nearly doubled since my holiday there last Christmas. However, Kevin at Ace Flights managed to piece together an itinerary that suited me and also kept the price down. Very pleased with his service and would certainly recommend this company to friends.
Steve
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Dealing with Kevin was absolutely…
Dealing with Kevin was absolutely excellent. I booked for return flights from Dublin to Sydney. He found us great prices, accommodated all requests, was punctual at returning calls and real attention to detail. Additionally, his manner is polite and patient, a pleasure to deal with. I would highly recommend and repeat business without hesitation.
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
⭐ Thank You, Kevin! Excellent Service
Kevin was extremely helpful in helping me book my Christmas flights to Fiji. He listened to what I wanted, found me a great one-stop flight via Hong Kong, and explained everything clearly, including the instalment plan and what was included with the booking. He answered all my questions, was friendly and professional, and made me feel confident about my booking. I'm really excited to be going home for Christmas, and I'm grateful for all his help. I would happily recommend Kevin to anyone looking to book their flights.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Easy and convenient company to deal with.
The advisor (Kevin) took the time to take my availability dates and other details and call me back with my best options. He was very patient and explained and answered all my questions.
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Kevin was so helpful
Kevin was so helpful right from the start and searched for my best options for flights to Australia and helped me get the best offers. There was no pressure selling and the booking process was so easy. I would use Kevin's services again and I would recommend him.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.