Affordable Stairlifts Bewertungen 

271
•
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service so far. Chris phoned me straight away and survey was arranged for next day! Simon Hazel did the survey and was extremely friendly and helpful, and put my elderly mum in law at ease. Fitt... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Steve Watson helped us through the entire process of our stairlift. Very professional and extremely polite and courteous. Would recommend him in an instance for anyone interested in the purchase of a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Stairlift installed today by Declan. Couldn’t have been more helpful. Made all adjustments until I was happy with it and stayed whilst I practised as I was quite nervous about using it. Explained ev... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Paula Szubrycht came on Thursday and quickly put our minds at rest regarding stairlift. After measuring she sat with us and explained our options. She said the stairlift could be installed on Thursda... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung

Vom Unternehmen geschrieben

At Affordable Stairlifts, we believe everyone deserves safe, reliable, and budget-friendly mobility solutions in their own home. With years of industry experience, we specialise in the supply, Installation, servicing, and removal of both new and reconditioned stairlifts across the UK. Our mission is simple: to make mobility accessible without compromise. That’s why all our stairlifts — whether straight or curved, brand-new or reconditioned — come with a minimum 12-month warranty, ensuring peace of mind for you and your loved ones. We offer: Straight and Curved Stairlifts – tailored to your staircase layout Reconditioned Options – affordable and eco-conscious, without sacrificing quality Outdoor Stairlifts – weatherproof models for external steps Free Home Surveys and Quotes – no pressure, no obligation Fast Installation – often within days of your survey 24/7 Customer Support – because reliability matters We proudly serve thousands of satisfied customers and take pride in our exceptional customer service and after-sales care. Our expert advisors are just a call away, and we’re always ready to help you find the right stairlift solution. 🌐 Visit us at affordablestairlifts.co.uk 📞 Freephone: 08000 996 994

Our promise to you

Vom Unternehmen geschrieben

We’re committed to our customers!
We promise to treat every customer with respect, support, and kindness at every stage of their interaction with us.
Quality you can trust
All stairlifts are fully serviced, safety-checked, and installed by trained professionals.
Here when you need us
From first enquiry to aftercare, our friendly team is here to help whenever you need us.

Our service guarantee

Peace of mind included

Peace of mind included
All stairlifts come with a 12-month warranty and aftercare support.

Kontaktinformationen

Promotion box for Affordable Stairlifts

Affordable Stairlifts, Fast Fitting

Great value stairlifts with quick surveys and expert installation

4,6

Hervorragend

TrustScore 4.5 von 5

271 Bewertungen

5 Sterne
4 Sterne
3 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 68 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(271)

221 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Bradley came out and sorted out my…

Bradley came out and sorted out my stair lift at a very competitive price would highly recommend

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Affordable Stairlifts

Thank you for your fantastic review, Kelvin. We're delighted to hear that Bradley was able to get your stairlift sorted quickly and at a competitive price. Your recommendation means a great deal to us, and we'll be sure to pass your kind comments on to Bradley.

Bewertet mit 5 von 5 Sternen

We received excellent service from…

We received excellent service from Julie during our stairlift survey. She was incredibly helpful, explained everything clearly, and made the whole process easy and stress-free.

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Affordable Stairlifts

Thank you for your wonderful feedback. We're pleased to hear that Julie provided such excellent service during your stairlift survey and made the process clear, straightforward, and stress-free. We'll make sure your kind comments are shared with her. Thank you for choosing Affordable Stairlifts.

Bewertet mit 5 von 5 Sternen

Steve Watson was very helpful and…

Steve Watson was very helpful and explained the stairlift operation very clearly.

4. Juni 2026
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Antwort von Affordable Stairlifts

Thank you for your 5-star review. We're delighted to hear that Steve was helpful and explained the operation of the stairlift clearly. Ensuring our customers fully understand their options is very important to us. We appreciate your feedback and thank you for choosing Affordable Stairlifts.

Bewertet mit 5 von 5 Sternen

Steve Watson visited today .

Steve Watson visited today .. decided on 1100 stairlift. Very happy with presentation.

4. Juni 2026
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Antwort von Affordable Stairlifts

Thank you for your review, Mrs Spooner. We're pleased to hear that you were happy with Steve's presentation and that he helped you choose the right stairlift solution for your needs. Thank you for placing your trust in Affordable Stairlifts.

Bewertet mit 5 von 5 Sternen

The gentleman who traveled all way from…

The gentleman who traveled all way from Worcester was knowledgeable and pleasant while surveying
Have not had fitting yet so can't comment

2. Juni 2026
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Antwort von Affordable Stairlifts

Thank you for your kind review, Gareth. We're delighted to hear that our surveyor provided a knowledgeable and pleasant service during the visit. We look forward to completing your installation and hope you'll be equally pleased with the next stage of the process.

Bewertet mit 5 von 5 Sternen

Chris newson was very friendly and…

Chris newson was very friendly and knowledgeable. And was a great help in choosing the right stairlift for me.

3. Juni 2026
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Antwort von Affordable Stairlifts

Thank you for your lovely feedback, Anne. We're delighted to hear that Chris was friendly, knowledgeable, and able to help you find the right stairlift for your needs. We'll be sure to pass your comments on to him. Thank you for choosing Affordable Stairlifts.

Bewertet mit 5 von 5 Sternen

Very friendly guy who was extremely…

Very friendly guy who was extremely patient & understanding. Explained everything really well. Would definitely recommend

2. Juni 2026
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Antwort von Affordable Stairlifts

Thank you for your wonderful review. We're pleased to hear that our representative was patient, understanding, and took the time to explain everything clearly. Your recommendation is greatly appreciated, and we thank you for choosing Affordable Stairlifts.

Bewertet mit 5 von 5 Sternen

What a wonderful genuine company…

What a wonderful genuine company affordable stairlifts are, they treated my mum with courtesy and respect she is due from start to finish. I would highly recommend using this firm, Tim and Mich were always on the end of the phone when we needed them , mum was slightly concerned about not being a local firm but this did not impact their first class service in any way, mr Martin gray

30. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Affordable Stairlifts

Thank you for such a fantastic review, Mr Gray. It means a great deal to us to hear that your mother was treated with the courtesy, respect, and care she deserves throughout her journey with us. We're especially pleased that Tim and Mitch were able to provide the support and communication you needed. Thank you for your recommendation and for placing your trust in Affordable Stairlifts.

Bewertet mit 5 von 5 Sternen

Chris Newson was fantastic

Chris Newson was fantastic! Thank you

2. Juni 2026
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Antwort von Affordable Stairlifts

Thank you for your 5-star review, Lewis. We're delighted to hear that Chris provided such a positive experience. We'll be sure to pass your kind comments on to him. Thank you for choosing Affordable Stairlifts.

Bewertet mit 5 von 5 Sternen

Steve w called today and was verry…

Steve w called today and was verry helpful .

1. Juni 2026
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Antwort von Affordable Stairlifts

Thank you for your review, David. We're pleased to hear that Steve was helpful during his visit and provided the assistance you needed. We appreciate your feedback and thank you for choosing Affordable Stairlifts.

Bewertet mit 4 von 5 Sternen

Thank you Rob!

Our stairlift was fitted 4 months ago and we were very pleased with the service and the chair until recently when a couple of faults occurred. On ringing for an engineer we were told we would have to wait due to staff shortages. However we were then told that an engineer would be out to us on Saturday for which we were very grateful. The engineer, Rob arrived after a very long day and how lucky we were. He was friendly and enthusiastic and got on with the job explaining exactly
what the problem was whilst all the time sharing friendly banter with my husband and I. If we ever need an engineer again we will certainly ask for Rob. He is definitely an asset to the company. Thanks again Rob!

30. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Affordable Stairlifts

Thank you so much for your wonderful review, Sally.

Whilst we are sorry to hear that you experienced a couple of faults with your stairlift, we are delighted that we were able to get an engineer out to you and resolve the issues. It's especially pleasing to hear such fantastic feedback about Rob.

Rob takes great pride in providing excellent customer service, and we're sure he will be thrilled to hear your kind comments. We'll make sure your feedback is passed on to him.

Thank you again for taking the time to share your experience, and please don't hesitate to contact us if we can be of any further assistance in the future.

Bewertet mit 1 von 5 Sternen

The stairlift was fitted

The stairlift was fitted, and from day one has not worked correctly, and after three visit from engineers it still not working correctly, don't be fooled by there advert, they are just word and not put in to practice.

29. Mai 2026
Bewertet mit 1 von 5 Sternen

DO NOT USE

Flashy website but a very little else.

Pre booked appointment a disaster. When installer finally contacted, had no idea about instal and was having van serviced.

Trying to speak to a manager impossible. When they do phone no apologies for their own incompetence.

The lifts have vastly inflated prices, don’t be drawn in by the salesman. I’ve found the exactly same NEW stairlift, installed by the manufacturer for £50 difference.

Currently looking to recover the large deposit. Happy to go to small claims court if required.

29. Mai 2026
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Antwort von Affordable Stairlifts

Thank you for your feedback. We are sorry that your experience did not meet your expectations.

Having reviewed the matter, our records show that the engineer contacted you to advise that he was running behind schedule and that your appointment would now be attended in the afternoon rather than the morning as originally anticipated. We appreciate that changes to appointment times can be frustrating and apologise for any inconvenience caused.

We are also aware that members of our management team have attempted to contact you on three separate occasions shortly afterwards to discuss the situation and understand how you wished to proceed, however we have been unable to speak with you directly.

We would welcome the opportunity to discuss your concerns further and work towards a resolution. Please contact our office and ask to speak with Joanne Brown, Head of Customer Service, who will be happy to review the matter with you personally.

Kind regards,

Affordable Stairlifts

Bewertet mit 5 von 5 Sternen
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Antwort von Affordable Stairlifts

Thank you for your 5-star review, Simon. We're delighted to hear that Steve provided such a great service. We appreciate your feedback and will be sure to pass your kind comments on to him. Thank you for choosing Affordable Stairlifts.

Bewertet mit 5 von 5 Sternen

You are an amazing company

It has been a positive experience from the first phone call speaking to Dan then a sales rep was only 20 minutes away from my mother's property and able to arrive on the same day
Henry was professional efficient and friendly the costings were very reasonable it was a stress free experience
Then to be able to have the stair lift fitted in the same week is amazing

27. Mai 2026
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Antwort von Affordable Stairlifts

Thank you for your fantastic review, Susan. We're thrilled to hear that your experience with Affordable Stairlifts was positive from the very first call through to installation. We understand how important it is to make the process as simple and stress-free as possible, especially when arranging a stairlift for a loved one. We're pleased that Dan and Henry were able to provide such a professional and efficient service, and we appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Steve Watson did a super service

Steve Watson did a super service

27. Mai 2026
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Antwort von Affordable Stairlifts

Thank you for your lovely review, Emma. We're delighted to hear that Steve provided a super service and helped make the process a positive experience. We'll be sure to share your feedback with him. Thank you for choosing Affordable Stairlifts.

Bewertet mit 5 von 5 Sternen

Curved stairlift, at LS2L5 7HH

It was Julie that came to measure up nice and cheerful she showed different types of curved stairlift, we picked the one we liked

23. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Affordable Stairlifts

Thank you for your review, Mr Barstow. We're pleased to hear that Julie provided a friendly and helpful service during your survey and took the time to go through the different curved stairlift options available. We're delighted that you were able to choose the solution that best suited your needs. Thank you for choosing Affordable Stairlifts.

Bewertet mit 5 von 5 Sternen

Happy customer

Julie was a very pleasant and well informed member of the team. I was impressed by her knowledge of my requirements, personal and medical. We would recommend to friends and family gladly. Janet Holme

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Affordable Stairlifts

Thank you for your wonderful feedback, Janet. We're delighted to hear that Julie provided such a knowledgeable and personal service. Understanding each customer's individual requirements is a very important part of what we do, and we're pleased she was able to support you through the process. Thank you for your recommendation — we truly appreciate it.

Bewertet mit 5 von 5 Sternen

So far very good

So far very good. Price reasonable but we’ve. Not got the stair lift yet. Wanted a quick delivery and if they meet the promised date I will be delighted. Hope the delivery is as good as the ordering process

15. Mai 2026
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Antwort von Affordable Stairlifts

Thank you for your review. We’re delighted to hear you’ve been happy with the ordering process so far and found our pricing reasonable. We look forward to completing your installation and are confident you’ll be just as pleased with the delivery and fitting service. Thank you for choosing Affordable Stairlifts.

Bewertet mit 5 von 5 Sternen

Alec was very professional and polite…

Alec was very professional and polite ,he understood that my brother in law is coming out of hospital tomorrow so it is very urgent to be fitted as soon as possible as .

14. Mai 2026
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Antwort von Affordable Stairlifts

Thank you for your kind review, Bill. We’re very pleased to hear Alec provided a professional and understanding service, especially given the urgency of your brother-in-law returning home from hospital. We’ll do everything we can to assist as quickly as possible. Thank you for choosing Affordable Stairlifts.

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