Affordable Stairlifts Bewertungen 

272
•
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service so far. Chris phoned me straight away and survey was arranged for next day! Simon Hazel did the survey and was extremely friendly and helpful, and put my elderly mum in law at ease. Fitt... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Stairlift installed today by Declan. Couldn’t have been more helpful. Made all adjustments until I was happy with it and stayed whilst I practised as I was quite nervous about using it. Explained ev... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Paula Szubrycht came on Thursday and quickly put our minds at rest regarding stairlift. After measuring she sat with us and explained our options. She said the stairlift could be installed on Thursda... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Steve Watson helped us through the entire process of our stairlift. Very professional and extremely polite and courteous. Would recommend him in an instance for anyone interested in the purchase of a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung

Vom Unternehmen geschrieben

At Affordable Stairlifts, we believe everyone deserves safe, reliable, and budget-friendly mobility solutions in their own home. With years of industry experience, we specialise in the supply, Installation, servicing, and removal of both new and reconditioned stairlifts across the UK. Our mission is simple: to make mobility accessible without compromise. That’s why all our stairlifts — whether straight or curved, brand-new or reconditioned — come with a minimum 12-month warranty, ensuring peace of mind for you and your loved ones. We offer: Straight and Curved Stairlifts – tailored to your staircase layout Reconditioned Options – affordable and eco-conscious, without sacrificing quality Outdoor Stairlifts – weatherproof models for external steps Free Home Surveys and Quotes – no pressure, no obligation Fast Installation – often within days of your survey 24/7 Customer Support – because reliability matters We proudly serve thousands of satisfied customers and take pride in our exceptional customer service and after-sales care. Our expert advisors are just a call away, and we’re always ready to help you find the right stairlift solution. 🌐 Visit us at affordablestairlifts.co.uk 📞 Freephone: 08000 996 994

Our promise to you

Vom Unternehmen geschrieben

We’re committed to our customers!
We promise to treat every customer with respect, support, and kindness at every stage of their interaction with us.
Quality you can trust
All stairlifts are fully serviced, safety-checked, and installed by trained professionals.
Here when you need us
From first enquiry to aftercare, our friendly team is here to help whenever you need us.

Our service guarantee

Peace of mind included

Peace of mind included
All stairlifts come with a 12-month warranty and aftercare support.

Kontaktinformationen

Promotion box for Affordable Stairlifts

Affordable Stairlifts, Fast Fitting

Great value stairlifts with quick surveys and expert installation

4,6

Hervorragend

TrustScore 4.5 von 5

272 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 65 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(272)

222 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The experience was seamless

The experience was seamless, informative and very well presented by their Technical Surveyor Keith Hall and the product looks excellent.

7. April 2026
Affordable Stairlifts-Logo

Antwort von Affordable Stairlifts

Hi David,

Thank you so much for your kind feedback. We’re delighted to hear that you found the experience seamless and informative, and that everything was clearly presented. We’ll be sure to pass your comments on to Keith Hall — he’ll really appreciate the recognition. It’s great to know you’re pleased with how the lift looks as well.

Bewertet mit 5 von 5 Sternen

Fantastic service from start to finish

Fantastic service from start to finish. First they advised us on a suitable lift, and didn't try to get us to choose the most expensive. Then they installed it within days, and Bes from CB lifts was about as professional and friendly as is possible to be. Definitely recommend this company

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Affordable Stairlifts

Thank you for your fantastic review. We’re so pleased to hear you felt supported from start to finish and that our team helped you choose the right lift without any pressure. It’s also wonderful to hear your installation was completed so quickly.

We’ll make sure Bes from CB Lifts receives your kind words — he’ll be thrilled to hear them. Thank you again for your recommendation, it really means a lot to us.

Bewertet mit 1 von 5 Sternen

Do not use

Do not use. Took 8 weeks to delivery and fit, despite knowing it was a palliative care situation. No communication and they do not remove or buy the stairlift back, despite their assurances that it was part of the service.

8. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Affordable Stairlifts

Thank you for speaking with us yesterday, and I’d like to again sincerely apologise for your experience.

We’re very sorry that our process let you down on this occasion, especially given the sensitivity and urgency of a palliative care situation. We completely understand how important timely delivery, clear communication, and full support are, and we regret that you were left feeling unsupported when the lift was no longer needed.

Your feedback has been taken seriously and is being reviewed internally so we can improve both our response times and how we communicate key parts of our service, including removal and buy-back options.

If there is anything further we can do to help resolve this for you, please don’t hesitate to contact us directly.

Bewertet mit 5 von 5 Sternen

Very helpful salesman

Very helpful salesman, Simon Hazel, explained the product fully with helpful tips. Have not yet had the lift fitted but very happy with the company and service to date.

2. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Affordable Stairlifts

Thank you for your feedback. We’re delighted to hear that Simon Hazel provided such helpful and informative service. It’s great to know you’re happy so far, and we look forward to completing your installation just as smoothly.

Bewertet mit 5 von 5 Sternen

very friendlyguy

very friendlyguy, helpfull cheerfull.

1. April 2026
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Antwort von Affordable Stairlifts

Thank you for your review. We’re glad to hear you found our team friendly, helpful, and cheerful—exactly the service we aim to provide.

Bewertet mit 5 von 5 Sternen

Very good service and advice

Very good service and advice, no pressure or heavy sell which made the whole sale perfect.
Steve Watson was very professional and helpful.
Look ing forward to the fitting.
Thanks
Pete Smith

1. April 2026
Affordable Stairlifts-Logo

Antwort von Affordable Stairlifts

Thank you for your kind words, Pete. We’re pleased to hear you had a positive, no-pressure experience and that Steve Watson was able to assist you professionally. We look forward to your installation and appreciate your trust in us.

Bewertet mit 4 von 5 Sternen

Happy with the customer service and advice

The stairlift is not yet installed, but the customer service has been very good so far! Simon Hazel answered all our questions and was very efficient and helpful. We are very happy to be going ahead with a reconditioned stairlift for mum, and reassured by the year’s warranty.
Update - stairlift installed very quickly after this review and mum is thrilled with it! Many thanks.

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Affordable Stairlifts

Thank you for your lovely feedback, Anna. We’re glad Simon Hazel could answer all your questions and make the process reassuring for you. It’s great to hear you feel confident moving forward, and we look forward to completing the installation for your mum.

Bewertet mit 5 von 5 Sternen

Very helpful

I Mr r luxford I am having a stairlift fitted on the 8th April wensdayit was changed from the wensday the 25th the reason was they was no Bannister rail on the opposite side of the stairs. But company was so good and explain to me that could still be done wich made me fill much better.
I like to thank them for they help

30. März 2026
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Antwort von Affordable Stairlifts

Hi Robert,

Thank you for taking the time to speak with Mitch earlier. As discussed, we understand your concerns and we’re working to ensure the best possible solution for your installation.

You kindly mentioned you would review your feedback again, and we just wanted to follow up to help. If you need the link to revisit or update your review, please let us know, and we’ll be happy to provide it.

We appreciate your patience and the opportunity to support you.

Kind regards,
The My Mobility UK Team

Bewertet mit 5 von 5 Sternen

Steve Watson was the engineer who…

Steve Watson was the engineer who measured and quoted me today for a straight stair lift. He was very helpful and accommodating. Needless to say order placed. Brilliant service. Thank you. 😊

31. März 2026
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Antwort von Affordable Stairlifts

Thank you for your fantastic review, Ruth. We’re delighted to hear that Steve Watson provided such helpful and accommodating service. It’s wonderful to know everything went smoothly, and we truly appreciate your order.

Bewertet mit 5 von 5 Sternen

From initial survey to instructions for…

From initial survey to instructions for use of the stairlift the staff were first class. Professional and courteous. The stairlift was fitted without hassle and zero mess left. Overall, a pleasant experience. Recommended.

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Affordable Stairlifts

Thank you for your recommendation, Terence. We’re so pleased to hear that everything from survey to installation went smoothly and professionally, with no mess or hassle. Your feedback means a lot to us.

Bewertet mit 5 von 5 Sternen

Everything was explained

Everything was explained, and measured, so i got the correct stairlift, for my needs. No pressure, at all.

30. März 2026
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Antwort von Affordable Stairlifts

Thank you for your review, Ian. We’re glad to hear everything was clearly explained and tailored to your needs, with no pressure. That’s exactly the experience we strive to provide.

Bewertet mit 5 von 5 Sternen

I was visited today by Chris newson and…

I was visited today by Chris newson and the service was five star very very helpful explained everything perfectly would recommend always very friendly and lovely chapter mate

30. März 2026
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Antwort von Affordable Stairlifts

Thank you for your kind words, Jason. We’re delighted to hear Chris Newson delivered such a helpful and friendly service. Your recommendation is greatly appreciated.

Bewertet mit 5 von 5 Sternen

Top job, top man

Brilliant job done for my nanna, he was so helpful and friendly, would recommend :)

26. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Affordable Stairlifts

Hi Amanda,

Thank you so much for your lovely review. We’re delighted to hear that your nanna had such a positive experience and that our team was helpful and friendly throughout.

Your recommendation means a lot to us.

Warm regards,
The Affordable Stairlifts Team

Bewertet mit 5 von 5 Sternen

Keith was very good…

Keith was very good and explained things very well, very knowledgeable and professional surveyor, friendly and easy to deal with. Keith answered all our questions. Very happy to proceed to purchase a stairlift. Highly recommend the company if you’re looking for a stairlift

28. März 2026
Bewertung ohne vorherige Einladung
Affordable Stairlifts-Logo

Antwort von Affordable Stairlifts

Hi Sean,

Thank you for your fantastic review. We’re so pleased to hear that Keith provided such a knowledgeable, professional, and friendly service, and that you felt confident moving forward with your purchase.

We truly appreciate your recommendation.

Warm regards,
The Affordable Stairlifts Team

Bewertet mit 5 von 5 Sternen

Julie was very professional and easy to…

Julie was very professional and easy to talk to .did a very good job would recomend her to freinds and family

28. März 2026
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Antwort von Affordable Stairlifts

Hi,

Thank you for your kind feedback. We’re delighted to hear that Julie was professional and easy to talk to, and that you had such a positive experience.

We really appreciate your recommendation.

Warm regards,
The Affordable Stairlifts Team

Bewertet mit 5 von 5 Sternen

Simon hazel was superb in his…

Sumon hazel was superb in his professional capacity as a stairlift surveyor and gave us a wonderful choice to choose from and we are happy to say that we purchased an 1100 which is being fitted within days..highly recommend this company

27. März 2026
Bewertung ohne vorherige Einladung
Affordable Stairlifts-Logo

Antwort von Affordable Stairlifts

Hi Brian,

Thank you for your great review. We’re pleased to hear that Simon provided a professional service and gave you a range of options to choose from. It’s fantastic that your new stairlift will be fitted so quickly.

We appreciate your recommendation.

Warm regards,
The Affordable Stairlifts Team

Bewertet mit 5 von 5 Sternen

Good service

Good sevice, very helpful explain everything to me excellent service

26. März 2026
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Antwort von Affordable Stairlifts

Hi Brian,

Thank you for your kind review. We’re glad to hear that you found the service helpful and that everything was clearly explained.

Warm regards,
The Affordable Stairlifts Team

Bewertet mit 5 von 5 Sternen

Polite and reasonable

Polite, helpful, reasonably priced service. Very quick turnaround to install.

20. März 2026
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Antwort von Affordable Stairlifts

Hi Katy,

Thank you for your lovely feedback. We’re pleased to hear you found our service polite, helpful, and reasonably priced, along with a quick installation turnaround.

Warm regards,
The Affordable Stairlifts Team

Bewertet mit 5 von 5 Sternen

Friendly, knowledgeable and Helpful

Julie, the consultant who surveyed our premises and provided the quotation, was really knowledgeable, very friendly and cheerful, and was more than happy to answer our questions and provide information and clarifications - a pleasure to deal with. We look forward to installation of our replacement Stairlift.

10. März 2026
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Antwort von Affordable Stairlifts

Hi Peter,

Thank you for your thoughtful review. We’re delighted to hear that Julie provided such knowledgeable, friendly, and helpful support during your survey.

We look forward to completing your installation and ensuring everything runs just as smoothly.

Warm regards,
The Affordable Stairlifts Team

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